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Rated 4.0 out of 5 by 203 reviewers.
Rated 4.0 out of 5.0 by Go Canada Go Had a quick visit to Toronto to vsit with relatives and take in Olympic festivities on the big screens. The location was fantastic. Close to restaurants, markets and the inner core of Toronto. Staff were fabulous and made the stay feel like home. Great value and great location. 28 February 2014
Rated 3.0 out of 5.0 by Convenient A very convenient hotel location for our visit to St.Michael's Hospital.Only a 5 minute walk. Underground secure parking at reasonable $20 price. Carpets in need of replacement in some areas which we saw being done. Heating system rather noisy so we shut it down overnight. Chilly by morning! Staff were friendly and accomodating.Breakfast was adequate but could be enhanced/expanded. 23 February 2014
Rated 2.0 out of 5.0 by Average for a hotel That said - average is not what I feel that I typically get with ihg, regardless of whether or not it's an Express. The rooms can stand to be refreshed, by the end of my 2 night stay I was tired of the mouldy smell / old carpets. Clean enough, spacious enough just a little run down. Breakfast / Dining - the only on site dining is breakfast, and it was edible though more of a limited selection than I've had at other Holiday Inn Express. Weather was bad so it was not easy to just pick up and leave the hotel, though I believe that there are several dining options within walking distance. Staff/ Service: I've been greeted more warmly at other ihg properties, in fact I always feel at home when I walk in to a hotel This year I selected ihg to be my preferred group. Had this location been my first stay with group, I would have selected another. Not saying that I was mistreated - I've simply become accustomed to proper hospitality and didn't feel so special at this hotel. 17 February 2014
Rated 4.0 out of 5.0 by Good value, convenient location. Located close to everything, very good value. It would be nice if the hotel had a small fitness centre as is found in most Holiday Inn Expresses but otherwise this hotel is great. 15 February 2014
Rated 3.0 out of 5.0 by It served its purpose The beds were comfortable and the room served the purpose that we needed it for but the room just felt dark and dingy. There were a few "cosmetic" things that could have been fixed like the crack in the ceiling or the lamp falling apart in the bathroom. The room was far more smaller then other hotel standard rooms. Would I stay there again if needed? More than likely. 14 February 2014
Rated 5.0 out of 5.0 by Awesome hotel I'm lucky that i have chosed this hotel while i'm in Toronto. The front desk are very helpful and accommodating as well as the lady in the breakfast always check our needs. This hotel is such a wonderful since it very near to downtown shopping area particularly the well known Toronto Eaton Center. I'll difinitely come back again in this hotel. It made me comfortable as my home while away from home. 13 February 2014
Rated 5.0 out of 5.0 by Great place, great location. We stayed on Feb. 8th for one night and we have no complaints, what-so-ever. Although not the fanciest of hotels, the place was clean, staff friendly and the price very reasonable for a downtown Toronto location. The breakfast is included in the cost of the room and has many choices. If you leave hungry, you're probably too picky. We would definitely stay there again without hesitation. 13 February 2014
Rated 1.0 out of 5.0 by Poor staff and service My stay here was absolutely horrific. I was appalled by the service provided by the hotel. The phone in the room was not working so we had to keep going down to the reception if we needed anything. Also we received poor treatment from the staff. A staff (Sutah) threatened to kick us out of the hotel at 3 am in the morning as well as calling the police. I admit we might have made some noise but a simple "please could you lower the noise as you are disturbing other guests" would have sufficed. This is NOT the type of service a PAYING GUEST should receive. 03 February 2014
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