Rated 3.9 out of 5 by 687
Rated 4.0 out of 5.0 by Colin81 Great sleep in a sketchy part of town.
The room and staff were great, the only thing that got me was the part of town. Light rail (trolley) lines were a block north of south of the hotel, so that was handy.
November 22, 2015
Rated 4.0 out of 5.0 by GVD3 Toronto Visit
Clean, centrally located, good breakfast; attentive staff.
November 21, 2015
Rated 3.0 out of 5.0 by GS24 Unprofessional staff member
Stayed here with a group. Night staff came to our room and threatened to call the police on us for excessive noise, despite that 1) this was or first contact with them, 2) our room was surrounded by rooms we occupied, and the elevators, and 3) the rooms across the hall were host to a bachelor party.
I stepped into the hall and closed to door to show the gentleman that our room could not be heard from the hall. Rather than admitting he might have got the wrong room, he insisted we were the cause for complaint and reiterated his willingness to call the police.
Did not feel appreciated. Felt like we were being shafted for being young men, rather than being given the respect you'd give the average customer. It's not a nice feeling when someone treats you with disregard, as if they're doing your favour by taking your money. There are plenty of hotels in the area we can check out next time we're in Toronto.
Otherwise, the hotel was a good price for the area, it was clean and parking was an alright price, although it was limited (some of us couldn't park in hotel parking). Tamara at the front desk was pleasant and helpful as well.
November 18, 2015
Rated 3.0 out of 5.0 by JnL2 Overnight stay
Went to watch a concert at Sony Centre. Hotel was ok for overnight stay. Did not use any of the amenities.
November 15, 2015
Rated 5.0 out of 5.0 by ntens Go To accommodation in downtown To
Nothing fancy but efficient and pleasant. Affordable and very convenient
November 12, 2015
Rated 5.0 out of 5.0 by Beth013 Friendly Atmosphere
Favorite place to stay in Toronto! Extremely competent and friendly support staff, clean and secure garage, rooms are cozy and efficient.
November 12, 2015
Rated 3.0 out of 5.0 by Mickey889 Good location but needs some renos
This hotel is close to shopping, touristy things, etc. It's easy to get to from DVP or the Gardiner. However, it needs some major renovations! The carpets are worn, the elevators are loud, and the rooms are just ok. We asked the staff to move rooms due to the loud elevator, and the staff moved us without any problem.
There were lots of options for breakfast, but the eggs, sausage and bacon were not great - just ok.
I have stayed recently at other, more modern Holiday Inn Expresses, which were quite great. This one was far more dingy. If you want a good location, you could stay here, but if you want something more comfortable and clean, stay elsewhere!
November 10, 2015
Rated 4.0 out of 5.0 by mm003 Very convenient and clean
Breakfast is good and the location isn't far from the downtown core. Clean rooms with comfy beds.
It's not as close to the club/bars/lounges but the taxi isn't much.
November 5, 2015