Rated 3.9 out of 5 by 526
Rated 5.0 out of 5.0 Check-In and Check-Out Times
While the recent IHG mobile app for early check-in is most welcome, I would appreciate a late check-out option, of course whenever possible.
When I stay at another chain, it is solely because rooms are not available or the hotel is too distant from my local destinations. Offering a shuttle service to various popular points in the area would be helpful and clearly noted in the website description of services.
May 20, 2015
Rated 4.0 out of 5.0 by Mry 007 Great staff service
The evening front reception was exceptional, fast check in, very imformative and personable staff who were there to assist with all my questions and requests, they even assisted me with the computer questions. They made me feel at home and asked me how how my day went which was really nice after a long work day.
May 19, 2015
Rated 4.0 out of 5.0 by JimLex What you expect from Holiday Inn Express
The rooms was clean and quiet and breakfast was the
typical Holiday Inn Express items. The rooms are a little small possibly due to being downtown real estate.
May 19, 2015
Rated 5.0 out of 5.0 by Jimmy 74 We will return to this hotel
IOver the past several years we have stayed at the same hotel closer to the theater district.The rooms were smaller, noisier and the only reason we stayed there was convenience.
After staying at the downtown ex[press we will never go the the aforementioned hotel again.
We will definitely stay at the downtown express for all future visits to Toronto.
May 18, 2015
Rated 3.0 out of 5.0 by BC00 Poor breakfast good staff
Poor breakfast, good staff, good pillows, good location
May 17, 2015
Rated 4.0 out of 5.0 by affswife Excellent hotel
We had a great time here and loved the convenience to restaurants and the TCC.
May 17, 2015
Rated 5.0 out of 5.0 by Tipper56 friendly and helpful staff
Upon entering the hotel we were greeted by friendly staff who joked with us and welcomed us to Toronto. They asked the purpose of our visit and offered us a map. They explained where and how to park the car. We felt comfortable, settled, and welcome. The hotel appeared and smelled clean and we were pleased with our room. I would return to this hotel any time. The location is also excellent for visitors and shoppers.
May 14, 2015
Rated 3.0 out of 5.0 by travellercanada na
beds were very soft beds were very soft beds were very soft beds were very soft beds were very soft
May 13, 2015