Rated 3.9 out of 5 by 660
Rated 2.0 out of 5.0 by LLG8 Maybe just a bad room
Have stayed at this location before and the rooms have varied in cleanliness/comfort, but this last stay on 4th floor was the worst room I have stayed in by far. The beds were uncomfortable, squeaky, sway in mattress, bathroom had hair on tub and floor and the carpets were dirty and stained.
Breakfast was very good, and staff very friendly/helpful.
October 4, 2015
Rated 5.0 out of 5.0 by PhilaBookman Not the Negativity of Other Reviews.
Long after I had made my reservation but before travelling to Toronto for a week's vacation I read several very negative reviews of the hotel. Terms used were: "tired," "not well maintained," "in need of upgrading," etc.
I am a seasoned traveller. I travel a lot for business, on the road at least a month every year. I do not stay at any one hotel chain: I only stay at Holiday Inns occaasionally, if the location is right.
The location of this one is great. The service is great. The hotel is NOT tired, not in need of upgrading. It is well maintained.
My stay was good, relaxing, and a very good value for the money. One review said the rooms were small: Mine certainly was not.
One review complained that the wifi was "a joke." It is totally adequate for email, browsing the web. One should upgrade if one is doing any kind of streaming or gaming. But the wifi login makes that perfectly clear.
I will definitely stay here on my next trip to Toronto.
October 3, 2015
Rated 5.0 out of 5.0 by oldalex I like this hotel
Hotel was in a great location as jumping off spot to visit the sites of Toronto. Stayed on the 16th floor which gave my wife the city views she likes in the morning and night.
All the staff that I met from the front desk, cleaning , and breakfast personal were courteous and professional.
Breakfast was okay and available even when one day all the Blue Jay fans came down and then a very large group of teen age girls 60 or 70 came in.
At night for dinner their are lots of restaurant choices near by, esp. on Front street. A longer walk to Eaton Center or along Dundas there are many,many more restaurants.
October 3, 2015
Rated 5.0 out of 5.0 by Spiliot Check your bill
An otherwise excellent stay was marred by the fact that the hotel tried to charge us for 4 nights car parking, when we did not have a car!
Check your bill carefully!
October 2, 2015
Rated 3.0 out of 5.0 by natya2 Very friendly staff
This hotel is less expensive hotel while still giving the convenience of being near such places as the St Lawrence Market which is a 5 minute walk. A walk to downtown is about 20 minutes and a cab is about $10. The hotel itself is in need of a sprucing up. The lobby chairs and ceiling for sure. The rooms are comfortable with high water pressure and plenty of hot water even on the 14th floor. The staff on our floor were the best. Very friendly and helpful. Because of the location and price we would stay again.
September 29, 2015
Rated 5.0 out of 5.0 by Hizz123 HIzz124
I had a good stay, Clean room, nice breakfast in the morning and friendly staff
September 29, 2015
Rated 5.0 out of 5.0 by joc001 Great value for price
Room was very quiet (hidden behind the elevators!); overlooked the courtyard. Very clean and had everything I needed. Bed was a little lumpy but comfortable enough. Staff was very friendly and helpful. Great value for a downtown Toronto hotel.
September 28, 2015
Rated 4.0 out of 5.0 by jmartib Convenient
Let's face it, if you want to stay downtown Toronto then something has to give. that something is typically your wallet. This hotel offers some relief from the other more expensive hotels while giving the convenience of being near such places as the St Lawrence Market which is a 5 minute walk and a cheaper place to park at $20 which includes tax. A walk to downtown is about 20 minutes and a cab is about $10. The hotel itself is perhaps in need of a sprucing up but the rooms are comfortable with high water pressure and plenty of hot water even on the 12th floor. There are many restaurants very close by offering all varieties of food types. We are a couple in our 60s and would stay here again.
September 27, 2015