Rated 3.9 out of 5 by 269
Rated 5.0 out of 5.0 by rkoby good again
Excellent value for the location. Have stayed a couple of times and will stay again. great helpful friendly staff, everyone. Clean functional room. well above average breakfast for a north American hotel freebee. Would like to be able to open a window, the rooms can be a bit stuffy in the summer. Also if I could make a recommendation to have a dedicated elevator for the cleaning staff at breakfast. Would recommend the hotel.
26 July 2014
Rated 5.0 out of 5.0 by john669 Comfortable stay and very clean rooms.
This is our second time at this Hotel. The rooms are very clean. The staff is very friendly. We were very well taking care off.
25 July 2014
Rated 3.0 out of 5.0 by JCinti Staff must get bonuses on excursion referrals
Overall, it wasn't bad for the price. Unfortunately, we started our trip with two much nicer, though more costly, hotels. So this was a bit of a disappointment. Upon entering the building we immediately noted a difference in both staff & patrons; the latter of which were young and boisterous.
My real complaint, however, is that the staff at the front desk were a little pushy when it came to referring excursions & travel from the hotel to the airport.
A nice, young female staff member suggested a "hop on/hop off" bus ticket, and I asked a different desk rep about it the next day. He was adamant about calling the company to see if they could pick me up from the hotel before he would even tell me the price. He was actually going to make the reservation without my approval. When I firmly told him I was just inquiring and wanted to know the cost, he got an annoyed look on his face and told the person on the other end of the line that he would call him back. He then proceeded to tell me the cost, which was for a 3-day pass, and didn't seem to care that I had less than two days left for my stay, which would have made it wasteful.
Also, during and in advance of the trip, questions were asked about how we could travel from the hotel to the airport. "Limousine taxi" was the only suggestion made (booking through the hotel, of course), at the cost of about $69. What I figured out later, on my own, is that the nearby subway station runs to the end of the line (NW?) , at which point an express bus goes to the airport. The cost? $3 per person, sub and bus together.
With that said, the continental breakfast was pretty good, and the location was fine for our needs (leisure).
24 July 2014