Rated 4.1 out of 5 by 134
Rated 3.0 out of 5.0 by Illini Mom Smoke odor in non smoking room
Company has you sign a form that states guest will pay $150.00 to remove smoke odor in non smoking room prior to guest inspecting the room. The bathroom had an overwhelming tobacco smoke odor in the bathroom and I had to run the bathroom fan continuously to reduce the odor. New guests should not be responsible for previous guests damage. Obviously, charging $150.00 cleaning fee does not eliminate the smoke odor.
16 April 2015
Rated 4.0 out of 5.0 by JWileb Great staff and cleanliness
I had booked 9 rooms through IHG with this hotel and spoke to staff 3 or 4 times before arriving. They were very customer focused and followed through on evreything. We all had a great stay!
15 April 2015
Rated 5.0 out of 5.0 by SDDE Very Clean
Great place to stay. Near shopping center and food palces.
13 April 2015
Rated 5.0 out of 5.0 by Linny Kay Fun in Tuscola
We take our granddaughter shopping a few times a year. It is always fun and relaxing. The hotel is clean and comfortable. It has something for us and our granddaughter. The staff treat us very well. We always have a great experience.
11 April 2015
Rated 5.0 out of 5.0 by momfrd Great hotel
This hotel was clean and staff was very friendly. I was looking for a place to stay overnight while visiting my son. I was surprised it was so nice. I did not think because of the location being a small town it would be that nice.
The morning breakfast was great, lots of good choices.
02 April 2015
Rated 1.0 out of 5.0 by Belle12345 Room was not clean and the noise level of highway was loud
We arrived at the Holiday Inn and nobody was at the desk. We waited a couple of minutes and a friendly receptionist greeted us. She did not acknowledge us as club members. When we checked into our room, I sat down on the bed and was horrified that it was soaked with urine. The top bed sheets through to the mattress was wet with urine and it stunk. We contacted the front desk and we were given a new room. There was no indication of an upgrade or a discount from the room that we left. I was surprised that the manager didn't offer some kind of discount, bonus points, or something to accommodate for us having to move from the unsanitary room.
01 April 2015
Rated 5.0 out of 5.0 by JimSox Friendly and comfortable
friendly service, comfortable facility and room. Good location. Close to Outlet Mall.
01 April 2015
Rated 4.0 out of 5.0 by JAZZY66 Comfortable bed and great service.
I FIND HOLIDAY EXPRESS TO BE A FAIR PRICE,DESCENT LOCATION.,CLOSE TO THE HIGHWAY FOR ON AND OFF DRIVING,CLOSE TO A OUT LET MALL. THAT'S ALL I HAVE TO SAY,FOR SHORT SURWAY
31 March 2015