Rated 4.2 out of 5 by 36
Rated 4.0 out of 5.0 by Lord-Dogbert Nice hotel
Nice area, hotel and rooms.
Stay away from 218, 318, 418 if you don't want to hear the elevators. They are much quieter than other hotels but you can still hear them when all is quiet.
19 February 2014
Rated 4.0 out of 5.0 by TNT Stay Acuracy of Bill
The staff is very friendly and helpful. They always greet me with a warm greeting and a smile. The rooms are always clean and comfortable.
My only issue is that when I stay on business my company pays for my room and Tax but will not pay for incidentals. I always give the person at the desk my company credit card for the room and personal credit card for incidentals.
Every time I do this the person seems comfused and they bill the room to my personal card and incidentals to my company card.
Please make this process easier, or train, your staff on doing this transaction.
16 February 2014
Rated 4.0 out of 5.0 by WalkaboutPat No hot water and no adjustment made
Comfortable bed and great service overall.
However, no hot water one morning and borderline the rest of the stay and no adjustment made for my hospitality guarantee. I think the staff was great but management doesn't care much!
01 February 2014
Rated 4.0 out of 5.0 by Joe_H Pricey...
This is a good hotel. It is obscenely expensive...
I enjoyed the convenience of the restaurants and theatre within easy walking distance. I guess that's worth something...
My only complaint (beyond the price) is they put me in a room by the elevator. Why would you "treat" a platinum elite member to the 24 hour noise of the "lift"? That's just plain dumb...
28 January 2014
Rated 4.0 out of 5.0 by Angellynn2007 Great service from front desk, convenience to good eateries and shops. Recommend stay.
Very good stay at hotel though only 1 nite.
Excellent front desk service. Offer to have coffee and juices though after breakfast time.
Nearby surrounding with shops and nice eateries, gas station, close to highway, etc.
Except gym room too small with so many equipment.
Will stay the same hotel next time.
15 January 2014
Rated 5.0 out of 5.0 by Train Nut Christams Stay
We stayed three nights for Christmas. The room was fine, the staff friendly and breakfast was good. Also very quiet.
29 December 2013
Rated 4.0 out of 5.0 by N1kkx Friendly and helpful
A good example of what the Holiday Inn Express concept is all about. Consistently good hotels in convenient locations at a value for money price. Good parking facilities, OK gym, clean facilities and in this one particularly friendly and helpful staff. My only small complaint is that the pancake machine wasn't working for all 3 of the days that I was there...but that's just a small whine on my part and probably helped my waistline anyway...
10 December 2013
Rated 2.0 out of 5.0 by Winslow96 Gnats and shaving cream
I have had wonderful experiences here. However. twice I have been put in a handicap accessible room which does not have the usual comfort standards. The last time I killed a little gnat on the first day... I then killed a gnat or two each night for the four nights I stayed. There had also obviously been a real mess in the bathroom previously. There were remnants of shaving cream in several areas in the bathroom. I like that they serve wine in the evening. The service at the desk was great. I don't like the accessible room. I have Platinum status but this location seems to have a high volume of platinum members. They should probably strip the walls and clean the grout in the bathroom from whatever it was that happened in there. I should have complained. But I don't like confrontation after a long day of confrontation on the job. I will not accept that room again. Room 101.
26 October 2013