Rated 4.6 out of 5 by 215
Rated 5.0 out of 5.0 by Jdolphin42 Best Holiday Inn Express that I have visited!
I was pleasantly surprised when I entered my room at the Holiday Inn Express and Suites in Utica, NY. I truly was shocked that I could get such a lovely room for the price! The beds and pillows were cozy and the bed linens looked and smelled fresh and clean! The bathroom and room itself were also VERY clean. I loved the modern decor! I had plans later the next day and asked for a late check out. I was granted it without hesitation. (I know that would have been different if they were very busy.) I went down to breakfast to take it "to go" and they provided me with a "to go" bag and everything! The hot food was tasty and hot! I could not have asked for more! :) A wonderful stay! The staff was all very kind and helpful. A true hotel gem in Utica!
28 January 2015
Rated 5.0 out of 5.0 by Negrita Linda Comfortable
The services were remarkable! I would definitely would stay at the Holiday Inn Express. The food was great and there was a variety.
28 January 2015
Rated 5.0 out of 5.0 by Aline 1965 Super clean and spacious!
This hotel is perfect for people who don't want to overspend but do want spotless rooms and helpful staff! Absolutely perfect! I've paid significantly more for much less. The rooms are spotless and nice and big and the beds are very comfortable. My new fave since I have a son at a nearby college (Hamilton) and will be a frequent guest. Bonus points because it's right across the parking lot to an excellent restaurant!
24 January 2015
Rated 5.0 out of 5.0 by PattiCP Great hotel!
We stayed at the Holiday Inn Express as a gymnastics team. We have stayed at other hotels in the area in the past. The Holiday Inn Express was perfect for our group. We were able to all eat dinner after we came back from the meet, in the lobby/breakfast area. The staff was very accommodating and made us feel welcome. The staff was VERY friendly and helped whenever we needed anything.
I would recommend this hotel!
21 January 2015
Rated 5.0 out of 5.0 by Herman from Buffalo Standard HIE, but too expensive
The Utica HIE is a good, standard HIE. It's close to the NYS Thruway. It's overpriced, given the location. (Utica isn't exactly a tourist's paradise or a great metropolitan city.) If you're stopping in Utica, this hotel is as good as any.
09 January 2015
Rated 5.0 out of 5.0 by Bigbadbob As good or better than I expected
As a frequent resident in this hotel,I knew from previous visits what to expect,a complete 5 star visit.I was not surprised by the familiar 5 star treatment.On a scale of 1 to 10 with 10 being the highest I would give them a rating of 12 at the Utica Holiday Inn Express.They do go above and beyond what would be expected including the free breakfast provided by Karin or her replacement when Karin is off.
Till next time I want to wish all the staff a Happy New Year.
01 January 2015
Rated 3.0 out of 5.0 by MM37 Great hotel but military discount was not honored
I really like this hotel as it's just a few years old, it's clean, comfortable and right off the highway. I'm just very unhappy that our military discount was not applied because that code was already full for the day (although the hotel appeared to not be busy). And why have a limit? Just seems silly to the men and women who fight for our country.
30 December 2014
Rated 5.0 out of 5.0 by Crazyvermont Best of the Best
Travel throughout the country and this has to be one of my favorite places to stay. Friendly and helpful staff and well maintained facilities including workout room and pool
28 December 2014