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Rated 3.9 out of 5 by 97 reviewers.
Rated 5.0 out of 5.0 by Wonderful Staff Everyone from the front desk to the housekeepers is especially friendly and helpful. In the breakfast area, Graziella greeted us every morning with a friendly smile, and made us feel at home. I had occasion to visit the hotel again a few days after I checked out and the staff remembered me. 24 July 2014
Rated 5.0 out of 5.0 by Convenient and comfortable place to stay Was there three nights and enjoyed the stay. Was conveniently located to the places we needed to go. 24 July 2014
Rated 5.0 out of 5.0 by NICE PLACE TO STAY IN L.A. AREA We have stayed at various Holiday Inn Express locations and I have to say this was among one of the nicest. To have a place in the Los Angeles area that was clean and close to the freeway BUT you didn't hear the cars zooming by, was a real treat. 24 July 2014
Rated 2.0 out of 5.0 by no hot water and crowded breakfast Overall stay was o.k. for one night but there was no hot water in the shower which was a first staying at a HIExpress property. Breakfast was also incredibly crowded - almost suspiciously so. 24 July 2014
Rated 5.0 out of 5.0 by Great experience overall If this hotel meets your location needs, it is a great choice! Also very accessible to FlyAway bus terminal with buses to and from LAX. 16 July 2014
Rated 4.0 out of 5.0 by Overall a good stay at the HI Express. The hotel is close to the freeway which was good for visiting Six Flags and the LA ZOO. The pool is at the back in the car park but I could not see any pool towels which would have been useful. The breakfast was very popular and well stocked. Overall a good stay at the HI Express. 08 July 2014
Rated 5.0 out of 5.0 by Great value and service We had an excellent stay. Incredibly friendly and attentive staff. We never walked by a staff member who didn't greet us right away. The rooms were very nice and clean. Bathroom was a bit small, but wasn't a big deal to us. Free wifi and breakfast was a nice plus. The breakfast was actually quite delicious. And the location, with easy access right on the highway made things very convenient. We didn't use the swimming pool or fitness room, but judging from the rest of the hotel facilities, I imagine they would be in great condition as well. I've stayed at many hotels in the LA area and this one is definitely worth the value. Overall, we had a great stay and will definitely be back when we visit again. 01 July 2014
Rated 2.0 out of 5.0 by Disappointed... Arrived late in the evening after booking online; long road trip. After getting settled in, I noticed the bathroom was not clean. Washcloths not replaced, no lotion, tub had residue, etc. After further inspection, found the carpets were not vacuumed; visible sand/dirt in carpet and there were hairs on the floor in the bathroom around the toilet. The very sweet front desk clerk offered to move our room, but we were so tired... Housekeeping did bring us extra washcloths. The next morning, I found that housekeeping had also failed to restock our in room coffee.... Told the front desk clerk about the experience in the morning upon checking out and was advised she would let management know. We have stayed with so many Holiday Inn and Holiday Inn Express hotels over the years it would be impossible to count them. This was one of the worst as far as room cleanliness. :-( Hotel is easy to find off the freeway and is basically quiet. The area isn't completely terrible and there is a security guard in the parking lot at night. 28 June 2014
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