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Rated 4.1 out of 5 by 162 reviewers.
Rated 5.0 out of 5.0 Friendly staff and pleasant environment We found the staff to be friendly and welcoming. When we arrived we were greeted with a smile and treated in a courteous manner. When we asked for a dinner suggestion we were given several suggestions and directions. It worked out well. We have no complaints about the condition of the hotel. It was clean, up to date and an overall comfortable experience. We were extremely disappointed that the price we were quoted for the room was "bumped" up an additional 20.00 for a per person tax. We felt that was ridiculous and for that reason alone I would hesitate staying at another Holiday Inn Express. I cancelled a reservation that I had made for another city in March. 30 January 2015
Rated 4.0 out of 5.0 by Stay with confidence An outstanding choice. I have a 5 year history with this hotel, and have never had any issues. Great staff, clean comfortable rooms, good breakfast. It's a bit expensive, but you get what you pay for. 26 January 2015
Rated 5.0 out of 5.0 by Great customer service! I've only stayed at this hotel twice...but both times were great! The front desk staff is always friendly both at check in and check out. My last stay was a couple of weeks ago and Ano at the front desk was super helpful. The hotel grounds are well kept and the room was very comfortable. I would definitely recommend with 5 stars! 24 January 2015
Rated 4.0 out of 5.0 by but otherwise was Ok Bathtub would not drain. otherwise everything was working properly. And the staff was good including the security that night. 21 January 2015
Rated 5.0 out of 5.0 by Van Nuys Staff is friendly. Breakfast hostess needs to pay more attention to creamer and milk canisters. They should be kept full. Although, really cartons of milk need to be provided. Those canisters look so unsanitary. leave more condiment packets in the rooms. Some people like extra cream, or sugar, or whatever. If a guest, is staying in the same room for more than 1 night, and they leave the curtains closed. leave them closed, or leaves a light on, leave it on. 19 January 2015
Rated 5.0 out of 5.0 by Great Staff make this a good place to stay! Great Staff make this a good place to stay! I travel for work a lot and the team here is always nice and cares about their guests. 12 January 2015
Rated 5.0 out of 5.0 Quiet and easy access to North Hollywood we used reward night points. close to freeway for hollywood. all organized well, good holiday inn express standard and no issues 08 January 2015
Rated 5.0 out of 5.0 by Clean room and warm staff My daughters and I stayed here for one night, as we were in LA for a birthday celebration. The room was very clean and comfortable! As was the lobby and breakfast room. Everything in the room functioned properly, although the tub drained a little slow. There was a wide choice of breakfast foods, which were abundant. Mainly, We liked the staff; they treated us warmly and were very helpful and courteous. I will definitely return to this hotel for another stay when I am in the area. 06 January 2015
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