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Rated 3.9 out of 5 by 120 reviewers.
Rated 5.0 out of 5.0 by Excellent staff at the front desk Ellen and Anna rock! Very attentive and alert to someone trying to hijack my reservation. 17 September 2014
Rated 4.0 out of 5.0 by Comfortable Love the room but not the breakfast... Please improve the choices of food at breakfast... 12 September 2014
Rated 5.0 out of 5.0 by Excelente servicio, trato del personal y ubicación Me impresionó gratamente la calidad del servicio prestado durante mi estancia. La cordialidad y predispocición de todo el personal siempre atento a cualquier consulta es de destacar. Asimismo, la ubicación del hotel es excelente. Recomendaría este hotel para viajes a la ciudad de Los Angeles. 05 September 2014
Rated 4.0 out of 5.0 by Our go to hotel when we visit LA We always have a good experience. Staff are very friendly and the location is convenient. However, it looks like they have now added an extra person fee if more than one person is occupying the room. This is new for us and might make us look around more for our next visit. 04 September 2014
Rated 5.0 out of 5.0 by Recent Experience The hotel was very clean and the staff was very friendly. The location was great, close to major freeways. I recommend Holiday Inn Express. 25 August 2014
Rated 3.0 out of 5.0 by Good rooms but poor breakfast second morning down to individual Good rooms but poor breakfast second morning down to individual on the 17th August morning. 25 August 2014
Rated 3.0 out of 5.0 by No help whatsoever with bags, doors, parking A baggage trolley would have been nice as I was accompanying my 92 yr old mother and therefore had all the bags to carry You have no automatic doors for wide loads therefore I had to depend on other travelers to help me hold doors giving Mother time to get through -ditto on elevators (very short opening times) Very few chairs near entrance where Mother could sit and watch luggage while I took time to park -and that was fairly far from entrance making it a bit unsettling at that time of night in an unknown neighborhood. I really realized how important it was to keep myself fit and safe in taking care of a virtually helpless older person. However, there was little else I could do. A Security/Porter person would have been nice. The only visible employee at all was the woman working under intense pressure from a line of late coming guests. She was very good at keeping her cool -but obviously could not leave her desk. If an unfortunate incident had happened to me in the parking lot, no one would ever have known. ALSO -This review process does not include a receipt which I never received after signing for the room!!!!! 19 August 2014
Rated 5.0 out of 5.0 by Friendly staff I have stayed here a few times before so anytime i am coming back to this area i always stay here...The rooms are nice and the staff is friendly...i have always felt safe here....the breakfast could use a little work ,,,the omelet with cheese doesn't taste very good but everything else was ok... 16 August 2014
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