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Rated 4.8 out of 5 by 313 reviewers.
Rated 5.0 out of 5.0 by good rooms rooms and staff were very good check-in and check-out were top notch no problems October 7, 2015
Rated 2.0 out of 5.0 by Not the Quality I have grown to expect from HIE Everything seemed just a bit off about this property from the minute I pulled in the parking lot to the minute I left. My first impression is that it was built for a different chain as the building, colors, landscaping, interior design and so forth just seemed different. This told me it was a dated facility that had only had minimal investment made in up keep. The Clerk hit all the Customer Service points, between taking personal calls on the Hotel Line (whatever they were looking for it was in her bottom drawer in her room and they could use it). Granted I made the reservation about a half hour before checking in but as an Platinum Member I have grown used to getting one of the more prime rooms when I book at HIE and well I got a first floor room that obviously is used for bookings with animals as the Doggie Odor was prevalent in the room, and I also found myself stepping on bits of Doggie Kibble that housekeeping hadn't vacuumed up. The Room was "Clean" per se but it was a good thing the room was so dark, as occupants unlike me wouldn't have noted anything out of the ordinary, but being security conscious I travel with humdinger of a flashlight and noted the buildup on all the furniture surfaces and the dingy stuff in the corners. The bathroom, while outdated, was indeed clean, the linen on the bed clean and in semi-decent shape and I'd been driving 10+ hours that day so I wasn't in the mood to make an issue out of it... for 6 hours of sleep, it was good enough. However, the room was dark even with all the lights turned on, the decor out dated, the towels pretty thread bare worn, as was the mattress and pillows (which I doubt were HIE Pillows). My guess was that given the location and so forth the owners of the property do the minimum necessary to keep the HIE sign on the building and that's about it. It served it's purpose, but I'll adjust my travel in the future to avoid this property from falling into my window for stopping for the night and consider other HIE or IHG properties along the way. October 6, 2015
Rated 5.0 out of 5.0 by great stay as always My wife and I have stayed at the Holiday Inn Express in Vandalia 5 or 6 times and is our favorite. It's always clean and comfortable and is very convenient. October 4, 2015
Rated 5.0 out of 5.0 by Winning My stay with the Vandalia HIE was Win! Win!. I won because I found a new property that I had not stayed at before and my stay was great. The entire staff was friendly and helpful. The 2nd win is the Vandalia HIE now has a new loyal lodger. October 2, 2015
Rated 5.0 out of 5.0 by Stay at Vandalia The front desk staff was very helpful. Check in was easy, and signing up for rewards was easy. The breakfast could have had more variety, for example there were not enough omlets with vegies in them, but there were numerous ones with just cheese. The biscuits and gravy were barely warm and we had to ask the staff to warm them up. The room was great. The handicapped bathroom was spacious and the grab bars were wonderful. The shower would have been better with a seat. September 30, 2015
Rated 5.0 out of 5.0 by Great clean safe place clean, friendly secure, plus a bonus of great breakfast and hot coffee all day September 29, 2015
Rated 5.0 out of 5.0 by Clean hotel with great service. The hotel staff are very friendly and efficient. The rooms are clean and comfortable. It is very helpful to have the two small restaurants (one with a bar) adjacent to the hotel. That way at the end of a long day we can eat and enjoy a glass of wine without leaving the property. September 22, 2015
Rated 4.0 out of 5.0 by Great Location This is a well maintained hotel with comfortable beds and pillows. You can expect a good night's sleep after a long day of travel or business. It has a large spacious area for breakfast. Located near several restaurants and big box store. Just off Interstate I-70. September 19, 2015
  • 2015-10-08T13:51:58.666-05:00
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