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Rated 4.5 out of 5 by 138 reviewers.
Rated 5.0 out of 5.0 by Nice to stay its a rightly priced and very good place to stay. My two days stay with trip to wonderland will be remembered always. overall good. 10 September 2014
Rated 5.0 out of 5.0 by FRIENDLY HAPPY STAFF STAYED HERE DUE TO A HOCKEY TOURNAMENT; ABLE TO CHECK OUT SAME DAY BY NOON AFTER OUR THIRD GAME WITHOUT PENALTY. VERY ACCOMODATING TO OUR NEEDS WITHOUT MAKING US FEEL GUILTY ABOUT THE CANCELLATION. FRIENDLY, HAPPY STAFF FROM FRONT DESK TO MAINTENANCE. WOULD HAPPILY STAY HERE AGAIN. EVEN SLEPT ON THE PULLOUT AND HAD A GOOD NIGHT'S SLEEP. 10 September 2014
Rated 5.0 out of 5.0 by Great stay Great service, very clean rooms and excellent breakfast. I would definitely stay at this hotel again. 09 September 2014
Rated 5.0 out of 5.0 by great stay We enjoyed our stay at this location. It was within 15 minutes to shopping and Canada's Wonderland. The service by all hotel staff was exceptional. The hot breakfast was great with staff constantly replenishing the food and keeping the eating area very clean. My only suggestion to this hotel would be for better lighting in the bathroom. 08 September 2014
Rated 3.0 out of 5.0 by A little disappointed My room was not vacuumed for the 2 days I was there. Nail clippings in front of the bathroom door were present the whole time. When I explained this to the person at the front desk, he quizzically looked at me and said "I don't know what nail clippings are, I'm from India".......I found this very disappointing and concerning. 08 September 2014
Rated 5.0 out of 5.0 by Very good staff and value The staff is always very courteous and polite. the value ratio I get for the price I pay is very high. I stay at this hotel location every second week and I am always glad to return. 07 September 2014
Rated 5.0 out of 5.0 by great service and excellent breakfast the hotel was clean and the reception desk was also very pleasing . I sure enjoyed the morning breakfast with a wide array of choices. the bathroom was very clean and the room was extremely comfortable thank you 04 September 2014
Rated 1.0 out of 5.0 by Uncomfortable sleep and poor service The air conditioner in the room was very loud and made it impossible to get a good night's sleep. We stayed in one of their suites and our children had to sleep on the pull out sofa. The mattress on the pull out sofa was DISGUSTING. It has yellow and brown stains and obvious blood stains. They only provided one pillow for a double sofa bed. We are IHG club members and normally choose to stay at Holiday Inn. We expect to be rewarded with good service for being a member but this particular hotel does not reward "Club" level members with amenities such as a free bottle of water. You have to be" Platinum or Gold" level IHG member in order to receive anything such as a free bottle of water. It is discriminatory to exclude Club level members. The hotel is overpriced and the staff service was minimal. We would not recommend this hotel. 03 September 2014
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