Rated 4.4 out of 5 by 64
Rated 3.0 out of 5.0 by MikeAndSteen Little bit of chaos
A one night romantic getaway turned into a little bit of chaos. Had a rewards night stay, so hard to complain about a free night....., but hot tub was disappointing, barely had any water in it. I had called before arrival to make sure the hotel had a hot tub on site, otherwise I was going to cancel. After a long day of travel and shopping, a nice soak was all we could think of. So our goal of relaxation was hard to achieve when we only could soak from the knees down. Hotel was very crowded so pool area was the same and very loud. Breakfast was more chaos. Overall, okay.
13 August 2014
Rated 5.0 out of 5.0 by kathy d Nice rooms and great staff
We were in tw0on for a funeral and the staff was able to have our rooms ready in time for us to change and make the funeral. We had an adjoining room with our son and granddaughters who also liked the accommodations. We will stay here again if we're visiting friends in this part of IL. The location was convenient for our needs. Thank you to all the staff for the great service.
13 August 2014
Rated 3.0 out of 5.0 by kkg1215 Credit card and breakfast
The desk clerk charged two of our credit cards with our stay and I had to deal with my bank and have the desk clerk call my bank to clear up the error. They ran out of breakfast for my family, and when I went up to the desk clerk to tell them, she just said I am sorry there is nothing we can do.
08 August 2014
Rated 4.0 out of 5.0 by Richard1434 2 Night stay
Motel was a good location but did not have enough clean towels when we arrived. Pool and Jacuzzi were fine first night and next morning but on Sunday the Jacuzzi was very low on water and temp of cool instead of hot. Again they were out of towels. We did fine the staff very responsive and helpful. The breakfast area was staffed with only one person who was overworked trying to keep food ready and available for the large amount of guests.
We would stay again but might suggest bringing some extra towels.
06 August 2014
Rated 4.0 out of 5.0 by Angela S. conference stay
We were scheduled for another hotel which was overbooked so we were sent to the Holiday Inn Express. I was cautious but everything turned out very well from the warm and courteous check-in to a clean, substantial sized room. We were even able to use the breakfast room after hours so socialize with friends before we turned in. This motel was actually closer to the conference site so it all turned out well for us. Thank you.
05 August 2014
Rated 5.0 out of 5.0 by Josh12 Good price and location
We stayed here for a week while waiting to move. It is a nice, clean hotel with a lot of restaurants and shopping options nearby. I would recommend staying here.
05 August 2014
Rated 3.0 out of 5.0 by PaulaW Comfortable bed, okay stay
The room was comfortable, I was staying with my two daughters for a local softball tournament. The bathroom area was cramped for the three of us and the tub had a crack in the floor. Unfortunately the community had their annual festival taking place directly across the parking lot, so loud music from the live band on stage, lots of people passing through the hotel parking lot and the parking lot was blocked off from entry by the hotel van. Tough to get to sleep at 11:00 pm with a live band playing across the street. Front desk manager was GREAT, very helpful and cheerful.
29 July 2014
Rated 4.0 out of 5.0 by Vinny5 Adequate Stay
Breakfast needs to be improved. Not many choices, no fruit.
17 July 2014