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Rated 4.5 out of 5 by 94 reviewers.
Rated 5.0 out of 5.0 by Great service, a good experience. Great service, nice rooms, very comfortable. Definitely come back 23 October 2014
Rated 5.0 out of 5.0 Comfortable bed and great service Check in was fast and pleasant in spite of a long line. Room was convenient for check-in with son who is not able to walk very far. Needed some driving instructions and was accommodated quickly. Room was comfortable and dark for sleeping. Food was plentiful for Breakfast., really nice selection. 22 October 2014
Rated 5.0 out of 5.0 Happy A well managed hotel where employees seem to be really trained and mentored. A+. 16 October 2014
Rated 5.0 out of 5.0 by Great hotel, Great People, Good food My family and I stayed at the Holiday Inn Express during a soccer tournament for my daughter. The entire team stayed at this same hotel, which was a great choice! The employees here were very pleasant and willing help or answer questions. The hotel was very clean and well kept. One definite perk was the full breakfast! They served good foods and things the kids loved as well. I definitely enjoyed my stay and will be back for the next tournament. 15 October 2014
Rated 4.0 out of 5.0 by Pleased We enjoyed our stay at this hotel, staff was very friendly and helpful- though the restaurant they recommended we go to was definitely a 2/5 at best. The room was clean, though the bathroom set up was a little strange. Love that they offer a firm and a soft pillow and that the cover tells you which is which. 14 October 2014
Rated 5.0 out of 5.0 by comfortable large room, plenty of space, good breakfast. hopefully they will get the hot tub working promptly 09 October 2014
Rated 5.0 out of 5.0 by Pre-Selected by Organization This is the 3rd time I've stayed at this hotel; and, will most likely return again. Missed having "gravy" at breakfast; and for the first time, the internet was slow as a snail. 06 October 2014
Rated 5.0 out of 5.0 by Our favorite place to stay when visiting relitives. We have stayed here several times when staying in this area. Once discovered there was no need to look further. There is a great front desk staff that is friendly helpful and informative. We find that the rooms now have digital control heating and cooling that is so much more comfortable then the turn the knob and hope you get what you want. This is the next best thing to camping with our travail trailer. 02 October 2014
Rated 4.0 out of 5.0 by Good value This hotel is a good value. Seems to be like most Holiday Inn Express hotels I've stayed at. 23 September 2014
Rated 5.0 out of 5.0 by sailing regatta stay What a convenient hotel near the lakes we enjoyed in Vernon Hills. Perfect accommodations with a great team from the front desk to room service and the breakfast area. 23 September 2014
Rated 5.0 out of 5.0 by Vernon Hills Holiday Inn Express This was a business trip and I always stay at this Holiday Inn because it is convenient to work and local interests, they provide transportation as needed, they provide outstanding service and I have stayed here many times for a week each time. The breakfast is superb. The rooms are always very clean and comfortable and the staff always makes me feel welcome. 23 September 2014
Rated 4.0 out of 5.0 by Holiday Inn Express Vernon Hills Very nice park-Century Park located next to the hotel. Great for running or walking 12 September 2014
Rated 5.0 out of 5.0 by great room and service We had to make last minute reservations for my dad's memorial service. My son reserved his room first and the next day I reserved 2 rooms and the manager was so helpful-especially the next day when I had to reserve a 3rd room. There was no problem for my one son when he had to check in 6 hours before we arrived, and when we finally arrived at 2 in the morning we were greeted with a smile. The rooms were in great shape and the staff was great. 11 September 2014
Rated 4.0 out of 5.0 by Good Place to Stay In cool place with what all is needed. spacious rooms with all the equipment needed, comfortable mattress etc 08 September 2014
Rated 5.0 out of 5.0 by great hideaway while working in the area. I stay here while working either in Lincolnshire or Mundelein because of the location and staff. Food and shopping close and the park is a nice place to walk right across the road. 07 September 2014
Rated 5.0 out of 5.0 by Great Stay We had a great stay at this hotel. The location was great and the room was very clean. We will definitely stay here again when in the area. 27 August 2014
Rated 5.0 out of 5.0 by The Staff I love the staffing they are so nice. I wish all your Hotels had the staffing you have in Vernon Hills Ill there a 12 out of 10........ 26 August 2014
Rated 4.0 out of 5.0 by Great price - comfortable bed Great place to stay for business travel. Slept well and check out was quick and easy. 22 August 2014
Rated 5.0 out of 5.0 by Very Comfortable and Great Service Excellent service from Check in to Check out. Room was spacious and exceeded expectations. Was not bothered by Hallway Noise, even being just a couple rooms down from the pool. Great selection for Breakfast. Lots of room in Breakfast dining area. It was busy, yet still had some empty tables. 20 August 2014
Rated 5.0 out of 5.0 by Comfort away from home I travel frequently for business and I always come back to Holiday Inn Express hotels. They always offer the right amount of comfort and reliability. This stay was no different. Great staff and fast check-in/out. 19 August 2014
Rated 5.0 out of 5.0 by Comfortable and clean room and great service Very nice place to stay would recommend it to everyone. 18 August 2014
Rated 5.0 out of 5.0 by Overall we had a great stay! Friendly, Helpful staff, Good Service. Just need to order more pool towels for this hotel. 18 August 2014
Rated 3.0 out of 5.0 by Little bit of chaos A one night romantic getaway turned into a little bit of chaos. Had a rewards night stay, so hard to complain about a free night....., but hot tub was disappointing, barely had any water in it. I had called before arrival to make sure the hotel had a hot tub on site, otherwise I was going to cancel. After a long day of travel and shopping, a nice soak was all we could think of. So our goal of relaxation was hard to achieve when we only could soak from the knees down. Hotel was very crowded so pool area was the same and very loud. Breakfast was more chaos. Overall, okay. 13 August 2014
Rated 5.0 out of 5.0 by Nice rooms and great staff We were in tw0on for a funeral and the staff was able to have our rooms ready in time for us to change and make the funeral. We had an adjoining room with our son and granddaughters who also liked the accommodations. We will stay here again if we're visiting friends in this part of IL. The location was convenient for our needs. Thank you to all the staff for the great service. 13 August 2014
Rated 3.0 out of 5.0 by Credit card and breakfast The desk clerk charged two of our credit cards with our stay and I had to deal with my bank and have the desk clerk call my bank to clear up the error. They ran out of breakfast for my family, and when I went up to the desk clerk to tell them, she just said I am sorry there is nothing we can do. 08 August 2014
Rated 4.0 out of 5.0 by 2 Night stay Motel was a good location but did not have enough clean towels when we arrived. Pool and Jacuzzi were fine first night and next morning but on Sunday the Jacuzzi was very low on water and temp of cool instead of hot. Again they were out of towels. We did fine the staff very responsive and helpful. The breakfast area was staffed with only one person who was overworked trying to keep food ready and available for the large amount of guests. We would stay again but might suggest bringing some extra towels. 06 August 2014
Rated 4.0 out of 5.0 by conference stay We were scheduled for another hotel which was overbooked so we were sent to the Holiday Inn Express. I was cautious but everything turned out very well from the warm and courteous check-in to a clean, substantial sized room. We were even able to use the breakfast room after hours so socialize with friends before we turned in. This motel was actually closer to the conference site so it all turned out well for us. Thank you. 05 August 2014
Rated 5.0 out of 5.0 by Good price and location We stayed here for a week while waiting to move. It is a nice, clean hotel with a lot of restaurants and shopping options nearby. I would recommend staying here. 05 August 2014
Rated 3.0 out of 5.0 by Comfortable bed, okay stay The room was comfortable, I was staying with my two daughters for a local softball tournament. The bathroom area was cramped for the three of us and the tub had a crack in the floor. Unfortunately the community had their annual festival taking place directly across the parking lot, so loud music from the live band on stage, lots of people passing through the hotel parking lot and the parking lot was blocked off from entry by the hotel van. Tough to get to sleep at 11:00 pm with a live band playing across the street. Front desk manager was GREAT, very helpful and cheerful. 29 July 2014
Rated 4.0 out of 5.0 by Adequate Stay Breakfast needs to be improved. Not many choices, no fruit. 17 July 2014
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