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Rated 4.8 out of 5 by 110 reviewers.
Rated 5.0 out of 5.0 by Great Staff and service - I love the staff...especially Laurie, the manager who is always very helpful and made us feel very welcome. John who drives the shuttle to and from the office everyday and our endless chat during the ride. Mark, Andy, Amy and Justin at the desk always willing to help in any way they can and the other staff I may have not mentioned sorry I did not get their names but still I am more than satisfied with the service. -The rooms are always clean. -I especially like the appreciation night every Wednesday, always looking forward to the food they will serve :) and mingling with the staff and other guests. 26 August 2014
Rated 4.0 out of 5.0 by It was a good stay The staff was courteous and the accomodation comfortable. 26 August 2014
Rated 5.0 out of 5.0 by Great value, very clean and attentive service We stayed two nights at the Holiday Inn Express in Vestal and were very impressed with the quality of the hotel. Our suite was very comfortable for our family of four and we were impressed by the overall cleanliness of our room and the hotel in general. We were pleasantly surprised by a complimentary meal on Wednesday night of salad, fish, and chips with beer and wine. We found the complimentary breakfast to be good on Thursday, but excellent on Friday with more choices available. 25 August 2014
Rated 5.0 out of 5.0 by Comfortale bed and other amenities The hotel is great to stay with. The staff are friendy and all you need are being offered (shuttle service from the Aiport - Hotel including going to the offce and vice versa), they had a midweek free light meal dinner wherein you could be able to talk to other folks and staff in the hotel. The service and facilities are well indeed. John, Andy, Mark and Laurie, you guys exceeded my expectation. Keep it up !!! 18 August 2014
Rated 5.0 out of 5.0 by comfortable space and service We really liked the great room and the front desk leaving out cookies and lemonade. They were so helpful in making us comfortable. The common areas were easy to relax in. The room was comfortable, too. 16 August 2014
Rated 3.0 out of 5.0 by Clean, but not as impressed compared to other Holiday Inn Expresses I generally like staying at Holiday Inn Expresses because they usually are clean, spacious and the free breakfast is actually good. At this location, the hotel room was clean but the temp was hard to adjust. The breakfast in the morning was a little chaotic. Cups and utensils were lacking, food was so so. The food was actually not HOT at all. I rated the staff as a 3 because of the breakfast crew, the front staff was very nice and helpful. 13 August 2014
Rated 5.0 out of 5.0 by Room was great and clean. Really nice hotel with free breakfast and parking. Staff was attentive and polite. 13 August 2014
Rated 5.0 out of 5.0 by Nice, Clean, Comfortable & Great Staff Excellent place to stay. The front desk staff was very helpful. Room was very clean and comfortable. 12 August 2014
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