Rated 4.5 out of 5 by 192
Rated 4.0 out of 5.0 by Phillydawg Improve Media availability
During my stay at this hotel, I was unable to view shows on HBO. When I confronted the desk I was told they were experiencing difficulties with the cable company. A kindly reminder or note relating to a problem with cable would have been nice to see when checking into room.
April 28, 2015
Rated 4.0 out of 5.0 by rcn1 TV Poor and Heating system Loud
Long delay between channel changes and many channels missing, including HBO. Heating system loud enough to wake you when coming on during the night.
Staff very attentive, rooms very clean and breakfast very good.
April 27, 2015
Rated 5.0 out of 5.0 by ZenaWP Nice Place to Stay
Great location, clean and spacious room. Breakfast could use an upgrade as far as selection. I'm gluten free and didn't have many options.
April 22, 2015
Rated 4.0 out of 5.0 by Peter1970 Impressive customer service!
Customer service is #1 at this location for sure!
Upon entering my room, I discovered that the HVAC unit was excessively noisy. The fan motor obviously had a worn out bearing and screeched like a banshee.
I immediately informed the front desk of the situation and was immediately assigned another room (with a nicer view too). The young lady at the front desk was very friendly and helpful.
This is a very nice hotel to stay at and I would recommend it to anyone staying in the Victor or Rochester area.
I know that I will be staying here again when I return in October.
April 20, 2015
Rated 5.0 out of 5.0 by mtgplanner Clean, comfortable and affordable
Very nice hotel with friendly staff. Internet was difficult to connect to and breakfast was bland. Otherwise, a great stay and would definitely go back!
April 20, 2015
Rated 5.0 out of 5.0 by Davey50 Great service
My 8th stay here. As always Mr.Bennet and his staff provided service with a smile,clean comfortable room at a great rate. I highly recommend staying here when visiting the Rochester area.
April 15, 2015
Rated 5.0 out of 5.0 by kgriffin04 Great experience
Our stay at the Holiday Inn Express and Suites Rochester-Victor was wonderful! The staff was extremely friendly and accomodating to our two children. Everything was very clean, and the breakfasts each morning we delicious.
April 14, 2015