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Rated 4.2 out of 5 by 264 reviewers.
Rated 3.0 out of 5.0 by Nice room, great bbq, limited shuttle and parking We paid a surcharge for a courtyard room on our recent 3-night stay and had a quiet view of the garden. The bbq on Wednesday night was outstanding - quantities are limited so be there right at 5:30. The grilled burgers, brats and chicken were excellent and wine and beer was on offer too. The shuttle service to the BART station was one of the reasons we chose this hotel, but it's not well publicized that the last shuttle is at 4:00pm. It's not a long walk back to the hotel but involves heavily-trafficked highways, and the taxi drivers at the BART station are not at all pleased to make the short run there. Hotel parking is free but limited, and clogged with clueless SUV drivers cramming their vehicles into compact spaces. 18 August 2014
Rated 5.0 out of 5.0 by Excellent Rest. We stayed here two nights for two concerts, Aerosmith (canceled) and Paul McCartney in SF. Friendly front desk service ready to help. Housekeeping did an excellent job when we were out for the day. Nice clean grounds, nice outdoor pool. Quiet nights both nights. We'll definitely book here again. 17 August 2014
Rated 2.0 out of 5.0 by Hotel rooms smell like smoke I agree with the Yelp reviews. Some of the rooms smell like smoke. I was moved twice (room 120 and 114 reeked of stale cigar smoke). Finally got moved to room 102 (all during the span of 5 hours). Housekeeping used a solvent that caused my throat to swell so for those who are allergic/sensitive to smoke/smells, stay away from this hotel. I will say that the front desk staff were very responsive and kind to move me to another room. But for the price I'm paying, I don't want to move 2 times in one night when I'm exhausted. 13 August 2014
Rated 5.0 out of 5.0 by Great choice in Walnut Creek Stayed here while visiting my son. Location is good; you can walk to BART station, a Starbucks and an IHOP. Chic- fila right next door. There is a shuttle service if you want to go downtown - it only runs until 4 pm tho. Very clean hotel, the staff is very pleasant. Pretty large breakfast selection, however, it is primarily carbs. Some mass-produced eggs and bacon or sausage. Lots of sweet rolls, bagels, bread, biscuits, cereals. Some yogurt, but it is sweetened fruity kind.. Apples and bananas. The beds were super comfortable, lots of pillows. Good shower pressure on the first floor, not so great on the second floor (I moved to a single room after my son left). I would stay here again. Parking garage under building. 13 August 2014
Rated 4.0 out of 5.0 Enjoyable Stay A relaxing and comfortable stay close to an event I was attending in Concord. Great touch to have the guest barbecue on Wednesday night. 13 August 2014
Rated 5.0 out of 5.0 by Great service Great hotel - excellent service, very good breakfast (as in real food), very good facilities (i.e. pool). Check in and check out were very straight forward and efficient. I misplaced the receipt, so I called a couple of weeks later and had a copy in my inbox within minutes. Mattresses and pillows were not optimal for my preference, but good enough to get a good night sleep. 12 August 2014
Rated 5.0 out of 5.0 by Friendly and secure atmosphere with very good accomidations. Holiday Inn Express was easy to find and to get to from the Highway. The premises are clean and maintained. The rooms are comfortable and clean. Every staff member I came in contact with was friendly and helpful. I will be returning to Walnut Creek in a couple of months and plan to stay at the Holiday Express Inn located there. 12 August 2014
Rated 4.0 out of 5.0 by Staff I will always stay at Holiday Inn Express. Why, because of the Staff. They answer all questions. The Housekeeping is excellant. The grounds, lobby, hallways and rooms are always kept clean. If a guest has any problems they are immediately taken care of. 11 August 2014
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