Rated 4.4 out of 5 by 531
Rated 2.0 out of 5.0 Unacceptable business practice
As a Spire Elite Rewards Member, I find it unacceptable that this particular hotel location refuses to provide bar soap in their rooms. After making the assumption that housekeeping had forgotten to provide soap, I approached the front desk requesting a bar.
I was told that "We don't provide bar soap. We provide bath gel instead". Bar soap and bath gel are not the same thing. Not all soaps are created equal and though this business practice might save a few pennies, it's unacceptable.
November 29, 2015
Rated 5.0 out of 5.0 by KRF2 Prepay reservation
The total charge to my CC for prepaying the reservation was slightly higher than the total at the time I made the reservation. I need to submit this bill for reimbursement and the inaccuracy does not allow me to obtain full reimbursement. The front desk stated they could not provide me a copy of a receipt off a prepaid stay.
November 27, 2015
Rated 4.0 out of 5.0 IHG Consistency
Stayed one night for business. Hotel has everything you need for business or short stay for pleasure. The layout is somewhat strange with quite a long walk between elevators but considering its only 2 stories, the stairs are convenient.
I didn't get to enjoy the pool area but it looked nice.
November 21, 2015
Rated 5.0 out of 5.0 by dancomg queen a nice visit
everyone was friendly and helpful. The room was clean and ready. Breakfast was great-----a lot of choices. Hotel located in a great area for morning walks. Enjoyed the walk very much, The water in the shower was nice and warm. Plenty of TV stations to watch. We will definitely come back.
November 18, 2015
Rated 5.0 out of 5.0 by northcoaster Pleasant stay
We arrived late at night. Room was ready and comfortable. Check-in was quick and efficient. Checkout receipt was left under our door in the morning.
November 16, 2015
Rated 5.0 out of 5.0 by DanoB34 Quick stay...
My brother was moving out of his apartment and we needed somewhere to stay the night after he did his walk through so we could leave in the truck, bright and early the next morning. The Walnut Creek Holiday Inn Express was right near several restaurants, and the Budget truck rental so we were able to walk where we needed to go easily.
November 11, 2015
Rated 5.0 out of 5.0 by Travel Guy 44 Can't Miss With This
Clean, comfortable, convenient. Nice pool and hot spa. Delicious full hot breakfast with many choices. Free internet. Microwave and fridge are a big plus. Bathroom was a bit small and water pressure was terrible...very difficult for washing long hair. Friendly, helpful staff. Great location. Recommend this highly.
November 11, 2015
Rated 5.0 out of 5.0 by Shwebbs Lovely room and great staff
Wonderful and relaxing stay. Staff made me feel right at home. Felt like I was on vacation even though it was a business trip. Shower was the best. Only wish you could regulate the temperature better rather than pushing the heat/cool buttons.
November 8, 2015