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Rated 4.2 out of 5 by 271 reviewers.
Rated 5.0 out of 5.0 by staffing the front desk and all the staff were great. Took there time and answer my questions and sent us to a great place to eat for dinner. 22 August 2014
Rated 4.0 out of 5.0 by Comfortable Bed, Pool The staff at this Holiday Inn property were all friendly, polite and attentive. The rooms were clean offering a comfortable bed and above average amenities for an HI Express. 22 August 2014
Rated 5.0 out of 5.0 by Great overall experience! I checked out of another highly rated hotel in Walnut Creek because of poor service and other problems. Holiday Inn Express is definitely the place to stay in Walnut Creek; this was my second visit. The Holiday Inn Express in Portland, Oregon, where I now live, is also superb. Each provides excellent service, a quiet comfortable room with easy chair for reading, fabulous breakfast, free newspaper. Carole 21 August 2014
Rated 4.0 out of 5.0 by average room, great service We found the exterior to be a upgrade and the lobby, but the rooms needs to be renovated. 20 August 2014
Rated 5.0 out of 5.0 by Great Job Really wonderful staff especially Ian and Naomi. Was not expecting much, just a sleep but in the end sorry I couldn't stay longer and later. There is something peacetul and appealing to such a simple place. Garden and pool area are especially nice. 20 August 2014
Rated 5.0 out of 5.0 by Thank You Very Helpful Staff and Bar-b-que afterwork on Wednesday is great. 19 August 2014
Rated 5.0 out of 5.0 by great place great breakfast did not like that could not check out on the TV. Water in Bath was warm even after 4 showers. 19 August 2014
Rated 3.0 out of 5.0 by Nice room, great bbq, limited shuttle and parking We paid a surcharge for a courtyard room on our recent 3-night stay and had a quiet view of the garden. The bbq on Wednesday night was outstanding - quantities are limited so be there right at 5:30. The grilled burgers, brats and chicken were excellent and wine and beer was on offer too. The shuttle service to the BART station was one of the reasons we chose this hotel, but it's not well publicized that the last shuttle is at 4:00pm. It's not a long walk back to the hotel but involves heavily-trafficked highways, and the taxi drivers at the BART station are not at all pleased to make the short run there. Hotel parking is free but limited, and clogged with clueless SUV drivers cramming their vehicles into compact spaces. 18 August 2014
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