Rated 4.2 out of 5 by 155
Rated 5.0 out of 5.0 by York blue Good budget
Very clean and very courteous staff
Breakfast was good, some of the chains more expensive hotels could learn from this hotel
21 August 2014
Rated 5.0 out of 5.0 by Sleepy Steve Great Customer Service
This is a great location off M6 and the welcome and standard of customer service was fantastic. I will be staying there again very soon.
19 August 2014
Rated 5.0 out of 5.0 by mangler70 Excellent hotel
The only thing that let this stay down was both members of staff we met were efficient but with no personal interaction at all. Would have been nice to have had a chat and a smile.
Beds and rooms were comfy, food was excellent.
18 August 2014
Rated 4.0 out of 5.0 by rhodesmjr67 Comfortable room for the family.
Our stay in this hotel was excellent and only spoilt by the poor quality of the hot food at Breakfast. The breakfast sausages were possibly the worst I have ever tasted and made me feel ill.
18 August 2014
Rated 4.0 out of 5.0 by Chris763 Typical of a Holiday Inn Express
Clean comfortable rooms.
Breakfast choice is limited, but can't complain as it was free.
15 August 2014
Rated 5.0 out of 5.0 by DW49 Good Stay
I was very late checking in which did not cause any problems. The breakfast was limited which I expected with the cost. I had some noise from an adjacent room with all the relatives staying for a local wedding but it soon went quiet. The bed was almost comfortable and I did manage a reasonable sleep. I called at the bar each evening for a drink which seemed rather expensive but I suppose they have to make money somewhere given the good prices for the rooms. I had to stay over an extra night and was booked in with no fuss, just re zapped the door key and away. The final account was correct.
All the staff I came into contact with were excellent. I would recommend a stay here
12 August 2014
Rated 5.0 out of 5.0 by Lesley1 Great service and comfort
Refreshed, rested and relaxed. A great customer experience - staff put you at ease and make sure your stay is everything you expect. My biggest 'ask' is always a clean and comfortable room for a good night's sleep - 10/10 for everything. A big plus - free parking and there is always a space. I will definitely stay here again!! many thanks.
09 August 2014
Rated 1.0 out of 5.0 by Sami10 Poor customer service
Rude, arrogant unfriendly reception staff. The guy on reception was more like a robot when I checked in did not offer to keep my bags disgraceful - worst service ever received at a hotel.
07 August 2014