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Rated 4.2 out of 5 by 209 reviewers.
Rated 5.0 out of 5.0 by Last minute stay Booked hotel for last minute stay. Good value for money 24 November 2014
Rated 4.0 out of 5.0 by great service very good hotel staff very helpful. Rooms clean and tidy. Only complaint was the scrambled eggs at breakfast seemed like powdered eggs Bar staff helpful Very close to M6 and convenient for Birmingham and even NEC. 24 November 2014
Rated 2.0 out of 5.0 by Let down Not what I was expecting from an express hotel, previously I have always chosen to stay at the express hotels because of the up to date rooms,,, old box tv with hardly any channels working, only 2 tea bags, old bath style shower, staff walking into room at 10am when clearly told reception for late checkout! Not a good experience at all 24 November 2014
Rated 4.0 out of 5.0 by Comfortable room good nights sleep, good sized rooms, staff helpful, will use again when staying in Walsall 24 November 2014
Rated 5.0 out of 5.0 by Yet another great stay Once again my stay was consistent. Beds are real comfy room is clean. 23 November 2014
Rated 5.0 out of 5.0 by Super, convenient for M6 Comfy room, had all you needed. Sadly our sleep was disturbed by the fire alarm at 4:17 am. Interesting how few people reacted! Got to reception to be told to go back to our room. Thankful all was okay but can't say I had a good nights sleep. 21 November 2014
Rated 5.0 out of 5.0 by Excellent facilities in accessible room. Stayed overnight with mother in her 90s who has difficulty walking, so booked an accessible room. It is really well designed, with level access shower and choice of hand rails. Staff were friendly, efficient and tuned in to my mother's needs. Would certainly go to a Holiday Inn Express again. 20 November 2014
Rated 5.0 out of 5.0 by Excellent value with good welcome and service We stay here regularly and as usual a good and professional welcome from staff and alot of help from the 3rd Floor Housekeeping supervisor who stocked us with more tea and milks, extra hard pillows and more bath towels. Our room seemed bugger than the ones we have had before! Thank you. We had noticed and smelt new carpets in the communal areas which is great. As below, the TV's are poor and dated and are not even tuned in to get what the room card says they should receive. Roll on new flat screens. Sofa bed is not really very comfortable - such a shame that there are no rooms with King Size doubles. Breakfast has a good choice but is really let down by the quality of the cooked items. Eggs from powder and low quality sausages with bacon as an alternative. This visit my partner even had bits of plastic coming out of the coffee machine - not very nice at all. Thank you for looking after us. We will be back in the new year! 19 November 2014
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