Rated 4.2 out of 5 by 94
Rated 1.0 out of 5.0 by CrystalOct comfortable bed. dirty room.
this was definitely the absolutely worst holiday inn express we have ever stayed at. there was a bowl of pineapple in our window that I did not discover until checkout day when I opened up the curtains to let in some light. the toilet was very loud. the t.v. had constant flickering. there was construction outside the window, which was not terrible however it just adds to the overall negative experience. the breakfast was terrible. food was tasteless and the options limited. also there was a bottle cap and a lotion bottle behind the dresser that was not ours. just a disappointing experience. however, quite memorable that is for sure. hopefully this will change when the renovations are complete. This was a cheap hotel for the area, I wonder if that is a discounted price due to the construction? however you should definitely have a conversation with the cleaning staff as their efforts were poor. I left a tip but took it back when I found the pineapple. that was absolutely disgusting.
on a positive note, the beds and pillows were very comfortable and we slept well.
04 December 2013
Rated 3.0 out of 5.0 by drbr Small and inconvenient bathroom
The bathroom is quite small, with a very low toilet that's tough on older people and with a toilet paper holder located so one needs to be a bit of a contortionist to reach it, especially tough on guests with a bad left shoulder. Also, like most hotel rooms there is only one luggage rack, so the other suitcase goes where? On the floor? On the dresser?
The bed was comfortable, HVAC easy to adjust. We've stayed at this property many times and will come back again, but not to room 603.
27 November 2013
Rated 4.0 out of 5.0 by doggies27 comfortable
Anytime we can bring our family addition, our doggy, we have a great time! the rooms were clean( we got two rooms) one had a spider and housekeeping was not too fond of going back and rechecking our bathroom- she was pretty upset but for us, having our dog with us, we were not comfortable leaving our dog behind while we got a bite to eat- my mom cleaned the bathroom herself. breakfast was good but could have been better. Maria was awesome since we met her- she directed us to restaurants, was very informative and caring and smiley!
26 November 2013
Rated 3.0 out of 5.0 by Jays3011 No value for money
Way too small room. The bathroom counter top can't hold one toilet kit and the tissue holders falling off annoying every morning.
For the similar price, I would get a min. 2-3 times the size room and much more amenities with a competitor or hotel in the same category.
No value for the price paid- THE TV and the TOILET wasn't working - had to get it fixed twice.
17 November 2013
Rated 5.0 out of 5.0 by Christalyne The service was great and I was able to relax
The place is great and it is always a great pleasure to be there.
14 November 2013
Rated 5.0 out of 5.0 by WVS62 First Trip to Boston, MA
We had a wonderful stay at the Holiday Inn Express in Waltham, MA. The front desk personnel were courteous and helpful. We needed directions to the subway system and airport - they had it, we were looking for a restaurant in the area that served seafood - they knew were to go. Our room was fabulous! We were impressed with the quality of the room and to sweeten our stay they served breakfast, what a bonus! I will definitely be staying at Holiday Inn Expresses in the future.
14 November 2013
Rated 4.0 out of 5.0 by Moose118 Convenient location and very comfy
The Waltham Holiday Inn Express is very conveniently located, and is very comfortable. The upper floors in the main building are preferable to the first floor.
06 November 2013
Rated 5.0 out of 5.0 by vtmom1418 Clean room & considerate & friendly staff.
Arrived very late, staff very friendly & accommodating. Allowed a late check out which we understand isn't always possible, but appreciated it so much this trip. Very clean room. Very nice stay.
23 October 2013