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Rated 4.0 out of 5 by 186 reviewers.
Rated 5.0 out of 5.0 AMAZING-HAZEL I can not speak highly enough of Hazel the breakfast lady at this hotel. She goes out of her way to make sure everyone having breakfast has everything they need. We staid two nights here, a Friday and a Saturday in October. The Saturday morning was extremely busy with crowds of people wanting tables for breakfast. She satisfied everyone in a most professional and polite way, clearing tables, fetching items, speaking to people with very little English, finding owners of lost coats and toys etc. She always has a smile for everyone. Reception staff/ bar were also very polite and helpful. We enjoyed our stay in a very comfortable room and will definitely return. 16 October 2014
Rated 5.0 out of 5.0 by Wansworth Weekend Expected standards maintained as known previously with IHG from Crown Plaza level to Hi Express 14 October 2014
Rated 5.0 out of 5.0 by It was a grand time had by all I found the staff at the hotel wonderful. They were friendly, attentive, professional and helpful. Especially Alister, David, Pablo and Greg. Hazel, the Breakfast Lady, was joyous and bubbly every morning. Welcoming any chance to chat for a few minutes about the sites I was seeing. The breakfast meat selection could have used a bit more variety, but overall it was adequate. I would have liked for the housekeeping staff to not change out my towels every time they cleaned. There is a sign on the wall about leaving towels on the rod if to be used again, but they gave us new ones each time. I like to conserve whenever possible. Having the train just around the corner made traveling in and out of central London a breeze. And having so many restaurants, pubs and convenient stores close by made it a great place to stay. 09 October 2014
Rated 3.0 out of 5.0 by Nice and clean but... Nice and clean and can't complain BUT the breakfast waitress very annoying. Pleasant lady however felt like she wanted to breakfast with us.. Couldn't leave us alone with constant talking and comments... some people like to read a paper or spend breakfast with they family! Please leave us alone if we ever come back. Thank you 09 October 2014
Rated 5.0 out of 5.0 by Saubere Zimmer und guter Service Das Hotel war gut ausgestattet und das Personal war sehr freundlich. Die Zimmer waren sauber und waren gut ausgestattet. 07 October 2014
Rated 5.0 out of 5.0 by Mid week stay This is a great location even for visiting north of the river which we did on the third day. Car parking is easy. All the staff are welcoming, efficient and extremely helpful at all times. The rooms were spacious, comfortable and spotlessly clean. This hotel provides many choices for breakfast and beverages and drinks are available throughout the day in the large lounge/bar area. Nearby are very good restaurants and takeaways and a particularly famous fish and chip restaurant. Next door there is a well-known food shop which was very useful. Guests are allowed to bring back lunch and/or evening meal to eat in the bar area or in the room with plates and cutlery provided by the hotel. Nothing was too much trouble. Highly recommended. 05 October 2014
Rated 5.0 out of 5.0 by Great hotel with excellent customer service Had not stayed at a Holiday Inn Express before so was unsure what to expect but was very surprised by the excellent customer service (everyone spoke fluent English)the room was large and very clean and the free breakfast had a great variety to choose from both hot and cold. Thought we might get some road noise as it is on a busy road but didn't hear a thing, comfy bed but only a double not a king which would be my only gripe about our stay. For London the size of the room, price and the great customer service will definitely stay there again. 04 October 2014
Rated 5.0 out of 5.0 by Great Experience at Wandsworth Besides having clean rooms and a great breakfast, the staff was excellent. It is off the beaten path but the bus is nearby. 01 October 2014
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