Rated 4.3 out of 5 by 204
Rated 5.0 out of 5.0 by piotreq HIX WARSAW AIRPORT
Room clean and nice furnished, very comfortable beds. Fast Internet. Hotel located close to the airport. Free shuttle to the city center. Staff helpful and competent. Recommend it.
April 25, 2016
Rated 3.0 out of 5.0 by Barquish Convenient to airport
The hotel I have stayed in many times and I would say that it is convenient to the airport with good shuttle services every 30 minutes for early flights.
April 17, 2016
Rated 1.0 out of 5.0 by Verified Reviewer The worst service I encountered so far!
This is by far the worst hotel I have ever stayed in.
Let me be clear. The facilities are ok. Bedrooms are clean, and general presentation is what you would expect from a Holiday Inn Express.
What I wouldn't expect was to encounter the most unhelpful, unpolite staff I've ever encountered in any Hotel.
-Rude, aggressive treatment in the bar
-Obnoxious behaviour of employee doing the check out
Not only not recommended, a place to avoid.
Exception goes to Mr Hubert (hope name is right) who expressed will to help and the cordiality required to work in IHG brand.
April 16, 2016
Rated 5.0 out of 5.0 by JustinInDublin Excellent, Guest Focused Hotel
The welcome from reception was very warm and friendly, a very nice touch was a basket of sweets on the reception desk, only something very minor, but straight away gives the impression of friendliness. The hotel exterior looked modern and very clean despite the construction going on around it.
The room was of the 2012 Holiday Inn Express standard and honestly looked brand new. Everything worked properly, the bed was supremely comfortable, and try as I might I could not find any problem with the room, a selection of soft and firm pillows were provided. Good AC and nice desk for work with very modern furniture and lots of shiny surfaces.
The bathroom was fantastic. The moment I opened the door the chrome surfaces shined so much they nearly knocked me out! Dove was the choice of soap for hands and in the shower unlike some Holiday Inn Express properties which use cheap substitutes and what's more, the Dove was pure Dove and not watered down like some hotels. The shower was very large and very powerful and well designed.
Breakfast was also great. They went beyond the Holiday Inn Express basics and offered many different types of fruit and hams, different varieties of sausage and scrambled egg and many types of cereals, pastries, yoghurts, three different varieties of juice and many different hot drinks which was always fresh and filled up even close to closing time for breakfast. A helpful chart in the elevator outlined the busy times and quieter times for Breakfast which was another nice touch.
When I first stepped into the room, I saw a sign saying "Is your stay a 10/10" and a promise to do everything they could to make sure it is. My stay was a 10/10 and they have a wonderful hotel with a clear commitment to make a hotel guests love with the little nice touches I mentioned with great staff that comes highly recommended.
April 12, 2016
Rated 5.0 out of 5.0 by IowaTraveller Excellent value near WAW
Entire facility was clean and modern, the shuttle was convenient, and the restaurant was quite good (try the sour soup).
Overall an enjoyable and affordable stay.
April 8, 2016
Rated 4.0 out of 5.0 by piotreq86 Stay before flight
Room was clean, and quiet. Hotel has a free shuttle to the airport and to the city centre. If you forgot something, hotel is offering with compliments: shaving cream, disposable razor, toothbrush, toothpaste, comb, etc. Kettle, tea, coffee, 2 bootles of water. TV with polish and foreign channels. Wi-fi working well. Breakfast included. I recomended for people, who planing to flight from Warsaw, or want to rest after flight.
April 3, 2016
Rated 5.0 out of 5.0 by G Mon Great bed and service and convenient
We were family traveling and had 5 rooms. All rooms were comfortable and the food was better than I expected for hotel prepared food.
The rooms all had a sleep sofa. If you are going to need to use it, request that it be prepared with linens. The staff was very prompt in bringing the linens but linens are not in the rooms.
Shuttle to the airport was prompt and it is only about 5-10 minutes from the airport. You must reserve space the night before. The size of our group necessitated we split into 2 groups. Van capacity is 8 persons.
March 29, 2016
Rated 5.0 out of 5.0 by Maja37 great airport hotel
stayed before...near the airport...shuttle bus to and from the airport...good breakfast variety...friendly staff...
modern hotel...good wifi
March 22, 2016