Rated 4.4 out of 5 by 140
Rated 5.0 out of 5.0 by Johnson1234 Excellent
Great hotel stay with our family of four, we went to visit Warwick castle and this hotel was perfect, great breakfast and thanks to Sophie who couldn't do enough to help us will be coming again soon.
18 December 2013
Rated 3.0 out of 5.0 by KittyA Memorable visit, for the wrong reason!
Hotel was good and staff were very helpful, but was quite surprised when I went to my room only to find a lady already in it! This must have been quite alarming for her to have another guest opening her door. When I returned to reception there was another guest with the same problem. The manager sorted the mix up out quickly and efficiently, and also promised to apologise to the guest I walked in on. Unfortunately, as a lone female traveller myself, I found it quite hard to relax in my room as I was worried it may happen to me too. I have stayed in Holiday Inns and Holiday Inn Expresses before and never had a bad experience before so hopefully this was just a bad day! On the plus side, I arrived at the same time as a bus load of schoolchildren (my heart sank) but I can honestly say that I was not disturbed by them either in the night or at breakfast the next morning. I will stay at Holiday Inns again as I have had such good experiences in the past that I trust this to be a one off.
17 December 2013
Rated 5.0 out of 5.0 by weave46 great hotel and great service
Second time at this hotel, great stay again and great service will be returning
11 December 2013