Rated 4.3 out of 5 by 230
Rated 4.0 out of 5.0 by Weekender101 Warwick oh Warwick
Helpful, courteous and knowledgeable staff made our weekend away almost perfect. Everything about this HIE verges on excellent, lost marks for a very poor selection at breakfast, and the pillows were typically not brilliant. I did like the choice of hard or soft, but found even the soft on the firm side. Conversely the mattress was very soft, which I thought would be difficult to sleep on, but slept very well indeed.
20 July 2014
Rated 1.0 out of 5.0 by DIDImau Very bad at reception
Very bad experience at the reception,not helpful staff
have to be trained to work with customers. Lack of manners and staff not service oriented
Very bad experience!
I would not recommend this hotel at all because the first contact with the reception is very bad.
19 July 2014
Rated 5.0 out of 5.0 by Chut7tung Staff Service
Because of poor experience at the Holiday Inn in Kenilworth the previous night, we called in during the morning before checking in at the Holiday Inn Express, Warwick, to make sure that we had a reasonable room. The two ladies on duty could not have been more helpful. They reserved room 021 for us, which is at the back of the hotel on the ground floor and exceptionally quiet.
17 July 2014