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Rated 4.2 out of 5 by 166 reviewers.
Rated 5.0 out of 5.0 by Great staff! Great room! This hotel was perfect for our needs. Great service, especially the front desk and shuttle service. Our room was very comfortable and clean. The TV/Movies were easy to use. The pool was very warm and clean so we used it often. Breakfast had a good variety of items to choose from and we enjoyed the outdoor seating area. We took the shuttle to Union Station and used the Metro to access D.C. and found that an easy mode of transportation. We would recommend this hotel to others and plan to return ourselves. 24 September 2014
Rated 2.0 out of 5.0 by fair stay staff seemed uninterested in meeting my needs regarding confirming my reservation. 23 September 2014
Rated 5.0 out of 5.0 by nice stay and nice staff Had a wonderful stay here. Staff was awesome. Metro bus stop is right there although shuttle will take you Union Station. Food is close enough to walk to. Dunkin,Doughnuts is right across the street. I think we may have been on the rough side of D.C.but felt safe even getting off Metro bus at early hours of the morning. Only had one scare on property. Staff though they smelled gas and called the fire dept. D.C. Fire showed up within minutes with a massive ladder truck. Made for a funny Facebook post. 20 September 2014
Rated 4.0 out of 5.0 by Comfortable large rooms and great check in service, but.... We only stayed one night. The check in process was very pleasant, the front desk staff was very friendly. The rooms were very clean, large and roomy, beds were comfortable and bathrooms were spacious, My ONLY complaint was the breakfast, not what they served but the lack thereof. We were told that breakfast ended at 10, but when we arrived at 9 things were already being put away and nothing was getting refilled, no coffee and no orange juice. The young lady that was in charge of the area was very rude and you could just tell she did not want to be there. She was very unapproachable, anyone that did approach her would get a rude response to their request. She was hurrying up to put items away, she was slamming things around and looked upset when items were requested. She was in such a rush to get things put away, she knocked over the entire cereal container and just ended up making more mess for herself. OTHER THAN THIS YOUNG LADY THE REST OF THE STAY WAS EXCELENT!! We were able to print out boarding passes from there, which made things very convenient. 17 September 2014
Rated 5.0 out of 5.0 by Road trip We enjoyed this hotel the most, the staff was the best. The shuttle to the Union Metro helped alot since it's a challenge driving in the area and where they dropped us off the Hop on hop off bus made it easy to see the sights. We enjoyed the mini suite especially after lots of walking around Washington. I would like to thank all of the staff there that made our visit a memorable one. The hotel is not at the capital door steps but the hotel shuttle made it easy. Sorry I didn't get names but the hotel staff were all top notch. 17 September 2014
Rated 5.0 out of 5.0 by Great Service Very friendly staff, clean rooms, convenient to many of the surrounding sites, shuttle was a great plus, 16 September 2014
Rated 5.0 out of 5.0 by WOW... What an experience... Thank you First of all we had one of our best stays on our vacation at this hotel. To all of the staff we want to say a huge thank you for every thing you did for us... You all went out of your way to accommodate us when ever we needed it... THE MOST FRIENDLISTED STAFF I HAVE SEEN IN A VERY LONG TIME... If we ever get to the DC area again we wont stay at any other place then at this hotel... words can't express our awesome time we had with you. .. 15 September 2014
Rated 3.0 out of 5.0 by OK, but... The room was clean for the most part, but there was an incident that required the involvement of the security guard late one night. The guard was slow to arrive, not getting there until after the incident had resolved itself. By the time the guard did arrive, the other person had stopped screaming, but when the guard left, he started up again. I did not sleep well that night and was relieved to learn that the other person had checked out the next day. 15 September 2014
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