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Rated 4.6 out of 5 by 128 reviewers.
Rated 5.0 out of 5.0 by August Stay Everything was excellent - the rooms, the service, the food. If I could make one suggestion it would to bring up the temp of the pool slightly. 03 September 2014
Rated 5.0 out of 5.0 by 1st visit to St. Jacobs Beautiful new hotel close to everything especially the restaurant Jack's. The staff were great and accommodated us with a handicapped room due to an unexpected emergency. Breakfast was bountiful. Nice pool for kids,very shallow. Would have appeciated a hot tub but none in the area. Really enjoyed visiting the market,downtown area,the schoolhouse theatre and the outlet mall! Staff were polite,really interested in attracting tourists. On our way our we visiting the covered bridge with their directions. Great 24h coffee, Gorgeous carpet,decorations in hotel. As I said at the beginning the restaurant Jack's really added alot to our overall experience. 03 September 2014
Rated 5.0 out of 5.0 by Convenient Holiday at Holiday Inn Comfortable, clean, modern and attractive accommodations near the Farmer's Market, Outlets, Village of St. Jacobs. We thoroughly enjoyed our visit. Awesome JACK'S restaurant just footsteps away too. 01 September 2014
Rated 4.0 out of 5.0 by One Night in Waterloo Hotel was brand new, clean, staff friendly. Our room included breakfast. It was OK but could have had more variety, although the coffee was good. 01 September 2014
Rated 5.0 out of 5.0 by Surprise upgrade We were surprised and pleased to receive an upgrade to a suite through our IHG Rewards. We appreciated that the room was large and clean, the hotel was new, and the close proximity to the market, shopping, and restaurants. My husband enjoyed his star status and I had to take a picture of him with the certificate. LOL 01 September 2014
Rated 5.0 out of 5.0 by Great service and comfortable room We were greeted courteously and registered quickly. Room was as requested and clean and neat. Internet opened up quickly with no hassles. 31 August 2014
Rated 5.0 out of 5.0 by Clean, bright and comfortable We liked most the cleanliness, lack of odour, brightness, pool, wide breakfast selection, happy staff, extremely comfortable beds and pillows and quiet rooms. We liked that there was plenty of parking. We would have really enjoyed a hot tub, otherwise we were completely happy with everything. 27 August 2014
Rated 4.0 out of 5.0 by check in The hotel was great. Location awesome. Breakfast buffet best we have seen in a long time. Only complaint was we didn't get our room till 5:30 and our friends got there room after 6. Thank God we did not have a wedding or something to be to. It was never explained to us what took so long. 27 August 2014
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