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Rated 4.8 out of 5 by 389 reviewers.
Rated 5.0 out of 5.0 by Great Staff Awesome Staff, friendly, informative and helpful. Room was clean, well furnished, quiet even though it was next to elevator and dark enough to get a good nights sleep. 21 November 2014
Rated 5.0 out of 5.0 by Excellent Stay We have never had a bad stay at this Holiday Inn in Watertown. The service seems to be better every time we stay. The front desk staff is so friendly, courteous and efficient. We were thanked for staying here so often, and we were greeted warmly each time we came back in to the hotel. The rooms are clean and comfortable, the internet is great. The beds are comfortable which makes for a good sleep. Love the cookies provided, they go great with our tea! Breakfast in the morning is hot and tasty and served at a convenient time. Tables are cleared by staff as soon as guests leave. The Holiday Inn is our first choice in Watertown, NY. 20 November 2014
Rated 5.0 out of 5.0 by Hockey tournament Hi everything was great. Location was perfect for hockey and shopping. Restaurants in surrounding area good although they don't take reservations so be prepared to wait. Bad experience with Buffalo Wild Wings hour and a half wait when we were told we had a reservation 40 people with hungry boys didn't go over well. Hotel breakfast choices were good and constantly refilled. Lovely ladies at the front desk. House keeping staff also asked how our stay was and hoped we would come again. Great trip all around. Second light turn left off the highway. Hotel had a welcome sign for our team on arrival! Bed needs updating unless you like it soft then it would be fine. Would love to go back again. 19 November 2014
Rated 5.0 out of 5.0 by Just Another Great Experience I have stayed here multiple times and always great. 18 November 2014
Rated 5.0 out of 5.0 by awesome stay Everything was super :) jacuzzi suite was great! The food in the breakfast in the great room was awesome and the cinnamon rolls were delicious and served warm! 17 November 2014
Rated 5.0 out of 5.0 by All round good experience Highly recommend this hotel close to shopping and restuarants 13 November 2014
Rated 5.0 out of 5.0 by Perfect I must say that the staff at this location is on the ball!!! Would highly recommend this location. Close to food and shopping. I always ask for extra towels in my room (because i know i will need them). In all my hotel stays this was the first hotel that actually had them in my room!!! Way to go staff - it is nice to stay away from home and feel welcomed. 13 November 2014
Rated 4.0 out of 5.0 by Family Business Stay It was all good!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! 12 November 2014
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