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Rated 4.7 out of 5 by 355 reviewers.
Rated 5.0 out of 5.0 by Overall excellent experience - would stay again We made a last minute reservation by phone as we were driving North on Route 81. From the phone call to reserve the room through check out the next morning it was a very positive experience. The linens and bedding were superior to the big name, higher priced hotel in Montreal, our destination. We would stay here again and would recommend this hotel to other travelers. It is also easy on and off 81 and has several places to eat within walking distance of the hotel. 15 October 2014
Rated 5.0 out of 5.0 by The Hotel Traveling is stressing at the best of times, this hotel removes most of that stress. Good Room Great Staff = Relaxing Stay It's that simple. 15 October 2014
Rated 5.0 out of 5.0 by Great friendly place to stay We love staying here as it's within walking distance of many dinner spots. All the staff are very friendly. you have the feeling of being part of their family that has stopped over for a short visit. Would highly recommend staying here. 15 October 2014
Rated 5.0 out of 5.0 by Everything was amazing, but the food I have stayed in many different hotels and I usually prefer holiday inn's because the the room, space and class of the staff. However, the food is always horrible. It nothing to do with this holiday inn, but it really is just all holiday inn's in general. Everything was amazing though. The people at the front even helped me do my tie. 14 October 2014
Rated 5.0 out of 5.0 by Great for Accessiblity I've said it before and I'll say it again, Thank You HIE Watertown for not charging more for the wheel chair accessible rooms. Roll in shower, wide doors, bathroom big enough for a power chair to turn around, able to access the toilet from the chair. Had a few minor oversights but one word to the desk and they were corrected. Breakfast great as usual. Wouldn't stay anywhere else in Watertown. 14 October 2014
Rated 5.0 out of 5.0 by Great experience Good location for thousand island region visit. Nice restaurant nearby ran by same owner. Big room. Well decorated. Best HIX ever stayed. 13 October 2014
Rated 4.0 out of 5.0 by Tuesday work overnight The facility has a great outside appearance and the interior is clean. The breakfast food variety could use some additional healthy choices, too much prepackaged preservative filled items that present well but are not healthy choices. 13 October 2014
Rated 4.0 out of 5.0 by Close to Restaurants and Shopping The room was comfortable and clean but all noises could be heard from outside of the room. When we checked in on our pre-booked room, I asked if there was availability for the following night as well. And there was. However, I was disappointed to learn that the following night would be $5. more. We did not stay the extra night. This hotel is within very short walking distance of Ruby Tuesday's, Buffalo Wild Wings and several other restaurants. That is one of the greatest features. Tons of shopping is only a short drive away as well! 11 October 2014
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