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Rated 4.2 out of 5 by 243 reviewers.
Rated 4.0 out of 5.0 by GOOD LOCATION Hotel is very handy for the Railway Station, but the back Lanes approach to the Hotel from the Station is a bit off putting. The staff were very friendly, but beware if you are allocated room 103 check the noise from the plumbing before you settle down as it has a very loud gurgling noise which went on all night, unless they have corrected it as a result of my complaint. You have been warned !!. The breakfast area can be a bit of a scrum, as it is not a very large area, especially when a lot of guests appear at once. Otherwise a good Hotel at a good location. 16 August 2014
Rated 4.0 out of 5.0 by Great Staff, nice hotel. Family of four, two teenage girls, stayed here Saturday 9/8/14 for one night. We used this hotel to break up our journey from France back to Scotland. Upon arrival our room was n`t ready but as we had arrived earlier than expected and before book in time, this was not the hotels fault. The excellent and friendly receptionist allowed us to leave our bags in the left luggage room, thus allowing us to travel to London for the planned day visit. Upon return a quick book in and we were given the key to our room which was clean and comfortable. There was one problem with the room however, when I plugged my phone charger into the double socket part of the socket fell off, potentially dangerous if the room had small children in, not good. However the staff, breakfast and overall comfort make this a pleasant and good value place to stay. 13 August 2014
Rated 4.0 out of 5.0 by Great location! Great location for Harry Potter studio's, Legoland and London. 10 minute walk into Watford town centre where there is plenty of choice's to eat and do. Staff at the hotel are very friendly and helpful. Down side is you are right next to the train sation so very good if you are wanting to travel into London and don't want to walk far, but if you are a light sleeper then this hotel is not for you as you can hear the trains all night long. We was over looking the train station and it seemed like we had the window open all night and found it very hard to sleep. We found the breakfast a little poor which they say is free but much rather pay for a good breakfast with bacon, not just scambled egg and sauage's which tasted of nothing. Tho this is what they state on their website so can't really complain. Over all we was looking for best location and this hotel was the best locations for all the attactions we wanted to visit with the family during our stay. Tho there should be discounted rooms for those's rooms over loooking the train station and customer's made aware of this when booking. 10 August 2014
Rated 2.0 out of 5.0 by Poor Service Reasonable for the cost, however some staff not very helpful at all and really uninterested in assisting with information of the local area. We did not have any tea/coffee in the room on the 2nd morning, i called room service only to be told to come downstairs to the bar and get it myself! Stayed in many hotels around the world and NEVER had this happen to me. 07 August 2014
Rated 5.0 out of 5.0 by excellent link for london train and harry potter leavesden brilliant budget hotel,check in easy,rooms excellent sleepcomfortable,complimentary breakfast ideal. 07 August 2014
Rated 5.0 out of 5.0 by Great stay at a excellent hotel. Arrived shattered from a long drive. The entrance to the hotel was smart and clean. The desk staff were polite and very helpful. After dumping our bags in the room, we all went for a drink in the bar. Found it to be clean with plenty of seating areas. The staff were friendly. Great night sleep ready for our trip to Wembley Stadium next day. Would definitely recommend to others. 06 August 2014
Rated 5.0 out of 5.0 by Clean, comfortable and ideal for Harry Potter. We enjoyed our stay in a family room. Perfectly presented and ideal for those visiti ng Harry Potter as shuttle bus stop is 100 yards from door. 03 August 2014
Rated 2.0 out of 5.0 by Not up to the usual IHG standard The outside of the hotel put me off immediately. I did not feel safe getting from my car to the reception area as the car park is at the back of the hotel next to a pathway leading to the train station and close to a pub. there were some people hanging about, clearly taking advantage of the dimly lit area. the outside of the hotel reception was dirty with cigarette buts and food scattered around, plus there was a horrible rotting food smell. The receptionist was surly and rude and did not acknowledge my gold status at check in. The room itself was comfortable and clean. However it takes about 10 minutes to get the tv to a tune into a tv channel as you have to navigate through a menu peppered with advertisenebts for the hotel. I just want to be able to turn the tv on and watch, especially after a long journey. I stay at Holiday Inn's all the time and this one just didn't come up to the usual high standards of IHG. 28 July 2014
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