Rated 4.3 out of 5 by 249
Rated 5.0 out of 5.0 by Dave008 Fantastic Staff and Service
For this type of hotel this is one of the best we have stayed in, in recent years.
The rooms are basic as expected but they are exceptionally clean and quiet.
Food again although basic, is excellent with just enough choice for a short stay.
What really sets this hotel apart is the staff and their 'do anything' attitude from management to the cleaners.
We will be staying here again.
02 September 2014
Rated 5.0 out of 5.0 by mrs very grumpy Great Location
Great service, friendly and professional staff. Breakfast good with a choice of foods. Great location especially if you are visiting Warner Bros film studio. There is a special shuttle bus just around the corner that takes you
directly there. Also the train station is next to the hotel, handy if you want to travel to Watford by train or leave your car at the hotel and travel into London.
01 September 2014
Rated 5.0 out of 5.0 by Bevshark wheelchair friendly room
very friendly reception staff who help with nearly all are enquires.
they do have a lower counter at reception for wheelchair users and at breakfast staff will help if you are unable to reach any items. I was in a twin access room plenty of room for wheelchair and bathroom was wheelchair friendly with shower and two sinks at different heights.
there was also a connecting door to a family room which my sisters family was in. even though we were close to the train station we were not troubled by any train noise at all. if you are looking just for a base to sleep and have breakfast this hotel is perfect.
the hotel is walking distance from Watford station . the bus station for harry potter is right next door to the train station this shuttle bus has access for wheelchairs also. I would use this hotel again as a wheelchair user
23 August 2014
Rated 5.0 out of 5.0 by kazzerb Great hotel, service and room
Stayed here while visiting Harry Potter world. Could not fault in any way.
21 August 2014
Rated 5.0 out of 5.0 by Arry S Family room for one night
Had a good time at this hotel. Staff friendly and helpful - they did food for us at 9.15 PM when we returned from the Harry Potter tour. Hotel is well situated very near Watford Junction railway station. Parking is a bit limited.
The beds were quite hard when compared to the ones provided by the competition the previous night, although to be fair we all slept well. Air conditioning worked well.
19 August 2014
Rated 5.0 out of 5.0 by Jo333 Excellent stay
We stayed here as a base to visit the Harry Potter studios. The hotel is very near Watford Junction and the shuttle buses. Ideal location. The staff were friendly and nothing was too much trouble. We would recommend this hotel highly.
19 August 2014
Rated 4.0 out of 5.0 by DAVIDC GOOD LOCATION
Hotel is very handy for the Railway Station, but the back Lanes approach to the Hotel from the Station is a bit off putting. The staff were very friendly, but beware if you are allocated room 103 check the noise from the plumbing before you settle down as it has a very loud gurgling noise which went on all night, unless they have corrected it as a result of my complaint. You have been warned !!. The breakfast area can be a bit of a scrum, as it is not a very large area, especially when a lot of guests appear at once. Otherwise a good Hotel at a good location.
16 August 2014
Rated 4.0 out of 5.0 by Brian.65 Great Staff, nice hotel.
Family of four, two teenage girls, stayed here Saturday 9/8/14 for one night. We used this hotel to break up our journey from France back to Scotland. Upon arrival our room was n`t ready but as we had arrived earlier than expected and before book in time, this was not the hotels fault.
The excellent and friendly receptionist allowed us to leave our bags in the left luggage room, thus allowing us to travel to London for the planned day visit.
Upon return a quick book in and we were given the key to our room which was clean and comfortable.
There was one problem with the room however, when I plugged my phone charger into the double socket part of the socket fell off, potentially dangerous if the room had small children in, not good.
However the staff, breakfast and overall comfort make this a pleasant and good value place to stay.
13 August 2014