Rated 4.3 out of 5 by 515
Rated 1.0 out of 5.0 by Deromi Noisy, poor breakfast, nowhere to change.
It was far too noisy, I was unable to sleep due to waking up all throughout the night due to noise within the hotel and the trains passing by close by. It would be suggested to fit triple glazing windows to reduce noise. I even had ear plugs in to reduce the noise but this did nothing. I had a very important interview the next day and due to my lack of sleep I feel I under performed. The breakfast was very poor compared to the offering of the Crowne Plaza that i'm used to. The eggs were still very much liquid, the sausages rubbery and the beans cold. All the pastries were over cooked and blackened so I didn't even try those. After my interview I wanted to change out of my clothes to travel back to Manchester in something more comfortable and was refused an area to get changed so had to change in the disabled toilets which were in a poor state and nobody should be expected to change in there. Not only this, a disabled customer was waiting outside the toilets for an extended time and began to berate me which was embarrassing in itself. I would never stay at a Holiday Inn Express again, which is disappointing as I often stay at Crowne Plaza and expected the Holiday Inn Express to meet similar standards.
April 25, 2016
Rated 5.0 out of 5.0 by BW15 Good Quality Service
As per every time I stay at the hotel, the staff are friendly well mannered and recognize regular guests at the hotel. Would recommend the hotel for both business and leisure if you would like to stay outside of London
April 25, 2016
Rated 2.0 out of 5.0 by MikeInTheMidlands Room fine but food dreadful
No problem with the room or the standard of service, but breakfast was absolutely dreadful. It completely let down the whole stay. Sausages dripping fat, congealed baked beans and dry scrambled egg constituted an English breakfast (although not described as such). If only they could fix this, I would stay there again. It's very convenient for London Overground Station nearby.
April 20, 2016