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Rated 4.2 out of 5 by 46 reviewers.
Rated 4.0 out of 5.0 by Adjoining room for family of 8. Two adults and six children, range from age 1-13. Everyone slept well. Enjoyed time in pool and hot tub. Breakfast was yummy, cool pancake machine,pretty eating area. Rooms were clean, had privacy, had internet access. Would definitely come back. 27 February 2014
Rated 4.0 out of 5.0 by great pace The breakfast is fabulous,comfortable stat but minor setback.The pool area needs a life guard to constant remind undiscipline kids about the regulation of no diving, running,food and beverage in the area.Especially of those parents who do supervise their children. 05 February 2014
Rated 5.0 out of 5.0 by Clean and comfortable We have stayed at this hotel in the past and will continue to stay here. The entire hotel is kept clean, neat and comfortable. 03 February 2014
Rated 5.0 out of 5.0 by Clean room for reasonable price The Hold Road location is a convenient location for our personal business. The rooms are clean, we appreciate being able to control the temperature in the rooms (we like it very cool), the staff is friendly and courteous, and the breakfast is good. Although the egg omelets are nothing to write home about, it was nice to have a hot breakfast instead of just a cold continental breakfast. We've stayed there several times and we'll definitely stay there again. 28 December 2013
Rated 5.0 out of 5.0 by Love this property! I travel a lot for business and Holiday Inn is my hotel of choice. This Webster location is one of my favorites. I travel to Rochester a lot and there are plenty of hotels to choose, but I only stay here. 16 December 2013
Rated 5.0 out of 5.0 by Great Service and great Hotel We have had unpleasant experiences with Holiday Inn's in the past (mostly due to guest noise in the adjacent rooms) but when I called the front desk to request a room that did not have an adjacent room door (I think her name started with an A, but I'm not positive) she blocked the room next to us to make sure that we would not have anyone in the next room. Your pool and fitness facility were in impeccable condition and your breakfast was amazing! All of your staff including your housemen were friendly and said hello in the halls. We thought checkout time was noon and received a call a little after 11 asking if we were done and the front desk agent was polite and extended our room till noon at no additional charge. Your parking area was easily accessible and well lit and you were in an easy to find location. Again one of the most positive experiences we have had! The only negative (and it's a little thing) was that my wife had left her swim cap in the pool area and 2 gentlemen (I'm assuming maintenance) walked through picked it up and threw it out. I was in the gym and when I saw them pick it up left to meet them on the way out and asked for it, which was fine as we had obviously forgotten it from the night before and we did get it back, but I would have thought it would have gotten put in the lost and found, not the garbage. Other then that your breakfast was amazing, your staff were excellent and your hotel rooms were clean and very comfortable! 05 December 2013
Rated 5.0 out of 5.0 by great room great room and great price. Good location, nice and clean 24 October 2013
Rated 5.0 out of 5.0 by great room great room and great price. Good location, nice and clean 24 October 2013
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