Rated 4.5 out of 5 by 239
Rated 5.0 out of 5.0 by aarebear Always a great experience
The staff and accommodations at the Holiday Inn Express-Webster are always great. The rooms are comfortable and clean and the breakfast is always fresh. I truly enjoy staying at this hotel when my business needs call for it.
November 20, 2015
Rated 4.0 out of 5.0 by bpgrulich Great staff. Dirty carpet.
The carpet had visible areas of stain. I didn't want to walk on the carpet without shoes.
November 18, 2015
Rated 4.0 out of 5.0 by JustGiaco Good economic hotel
I had a suite, very roomy, adequate kitchenette, exactly as advertised.
Only had 2 negatives: pillows too soft, and bathtub drained too slowly. I was in and out so fast I just tolerated these items. However, if I had been there longer, I get the impression that they would have been fixed -- staff was attentive.
November 9, 2015
Rated 4.0 out of 5.0 by WHITET Great place to stay
The hotel is very nice and the staff are very helpful. rooms are clean and neat. the staff puts on some great social events during the week.
November 4, 2015
Rated 4.0 out of 5.0 by PeppermintPatty2 Great to relax
We enjoyed the hot tub and also enjoyed the breakfast.
November 1, 2015
Rated 5.0 out of 5.0 by Madkat Very Comfortable
Had a fine time as usual. Wonderful to walk in and find a welcoming staff and fresh flowers in the lobby. Room was clean and beds are very comfortable including the choice and amount of pillows I usually bring my own but, since staying here previously, I use the hotel's. The room is nice and dark and temperature is adjustable.
Wish rewards program was easier to understand on line. I started to ask for more info at check in but got distracted. A video on the web site would be helpful. I signed up but really couldn't find out how it works or what it does.
October 22, 2015
Rated 5.0 out of 5.0 by kate7839 Stars for the staff
Friendliness of staff makes the difference! The clean rooms
October 21, 2015
Rated 4.0 out of 5.0 by JimGg Good quality and comfortable rooms.
I stay here on most trips to Webster area and would recommend the hotel. My only concern is the quality of the breakfast - as it consists mainly of sugar related products!
October 19, 2015