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Rated 4.3 out of 5 by 143 reviewers.
Rated 2.0 out of 5.0 by I won't return The pool was not open at 6:50 am and the treadmill was out of order. The mattress was inadequate and was sunken-down in the middle. There were no tissues in the bathroom. 16 October 2014
Rated 3.0 out of 5.0 by OK stay---- Room Doors slam and are loud Trying to sleep with paper thin walls and the room doors that close are loud as it appears to be metal on metal. Thought it was inappropriate to have staff members smoking right outside the main entrance in the evening, but did notice maintenance paying attention to details outside and watering plants. Sleeping in the hotel is difficult due to thin wall and ceilings and door noise. 15 October 2014
Rated 3.0 out of 5.0 by Nice place, need to replace matress Nice facility, Great service, Need new matresses. The building and grounds are kept very clean and neat. The lobby is very nice and the service was great. I find it hard to belive that the matresses are as bad as they are. Please replace them and you'll have a perfect place to stay. 13 October 2014
Rated 5.0 out of 5.0 by Took a chance... We stopped at this hotel because it was just off the thruway exit on our way home from Saratoga Springs. Hotel was great. Quiet, clean and comfy. Took a ride to town and found a spot on the water to relax with a picnic lunch. On our way back stopped for ice cream and then headed back to the hotel. Coffee and cookies in the lobby to boot! Staff very friendly and what else can I say. Great choice if you are going through the area. Just a warning, there is not much out that way. A few restaurants and such but it is sort of isolated. Although breakfast was the normal HIE, it was nicely presented, clean and well taken care of. I would stay here again without a doubt. 11 October 2014
Rated 5.0 out of 5.0 by comfortable bed Bed was very comfortable and room was clean. Staff was very friendly. Ice and vending machines in good locations. 10 October 2014
Rated 5.0 out of 5.0 by VERY GOOD EXPERIENCE Our stay at this hotel was a very pleasant one. The lobby, grounds, and rooms were well kept and very clean. The pool and fitness rooms were open from early morning until 10PM, both areas were spotless. The breakfast buffet provided plenty of choices and the selections never ran out, the staff made sure to keep everything well stocked. The bedroom was very comfortable, the mattress was just right, there was a choice of soft or firm pillows, and the bathroom had a very sleek glass top vanity / sink at a higher than usual level so that I didn't have to bend way over. Overall we had no complaints about this hotel and would certainly revisit it when we're up in the area again. 09 October 2014
Rated 5.0 out of 5.0 by Great stay Called for reservation at last minute. Got a great room. Relatively new hotel, well kept, nice helpful employees. Would stay here again in a heartbeat if in the area. 08 October 2014
Rated 5.0 out of 5.0 by Wonderful stay From the time we checked in till the time we left the staff met all our needs and if they could not help with directions they got someone there right away to help , cleaning staff never rushed us out of our room to clean , just came back when they knew we had left , All in all i will stay there again and am now looking into using holiday inns on all our travels. 08 October 2014
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