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Rated 3.5 out of 5 by 165 reviewers.
Rated 3.0 out of 5.0 by Sloppy staff and indifferent service I was surprised that the rooms were not available when we arriveds. We were early but I have a hard time imagining that the hotel was sold out the night before with no availability. The front desk worker was walking around barefoot and didn't offer to store our luggage. At breakfast the following morning there were some sausages and gravy but no eggs and a very limited variety of other choices. In general the hotel was not up to Holiday Inn Express standards. 15 November 2014
Rated 5.0 out of 5.0 by great service The hotel MGR'S went out of their way to set up the breakfast area very early for us to enjoy before leaving to work 11 November 2014
Rated 1.0 out of 5.0 by Bed was hard and breakfast was terrible I took my pillow case off of my pillow and it had fresh heavy blood stains on it. I left it out for a housekeeper to see and she left it in the same spot. When I got off work I took it downstairs to change it out. 10 November 2014
Rated 3.0 out of 5.0 by Will not stay again After a long day of driving we were so happy to finally be at the hotel. We had a warm greeting, then it was up to our room on the 4th floor. Our room phone didn't work and the cell towers were having problems. My husband went downstairs "someone would work on it first thing in the morning" needless to say no one ever showed up. So much if there was an emergency. The next morning our daughter wanted pancakes and milk. The milk truck had not arrived therefore no milk. The pancake machine was broken. So much for a great breakfast to start the day. Then we needed clean towels "I'm sorry all of our towels are in the laundry" .. really you couldn't find us two clean towels in the entire building to use. We were never so glad to get back in our car and on the road that day. 04 November 2014
Rated 5.0 out of 5.0 by clean clean sleep area and bathroom. Even being close to the elevator, there was no noise. 29 October 2014
Rated 4.0 out of 5.0 by great shower and great service very pleasent stay here for a week maids did excellent job cleaning room and a great walking trail next door 29 October 2014
Rated 2.0 out of 5.0 by Great bed! Poor wifi service This is a beautiful hotel, beds very comfy. My poor rating came from these factors: This is a pet-friendly hotel(not posted on their website), and obviously they spray the rooms with a disinfectant/deodorizer that we both reacted to...itching, and sneezing all night. Wifi requires too many steps to make it work. And it is unreliable. One staff member did spend about 20 min getting it to download on my iPhone, but could not get it on my iPad. Breakfast was a disaster...many good food that pancake machine, tho it didn't work properly. Day 1 of breakfast was ok. Young man was very helpful. Day 2: at 8:00, many items were not available: no sugar, no muffins, no salt/pepper on tables, pancake machine wasn't working. No fresh coffee. Lady from front desk was very frustrated and had a poor attitude when we asked her to replenish items. 23 October 2014
Rated 3.0 out of 5.0 by Price is too high. Clean, comfortable room. Clean common areas. Price of the room too high. Other HI Express rooms like this are $25-30 less. 22 October 2014
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