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Rated 3.5 out of 5 by 206 reviewers.
Rated 5.0 out of 5.0 by Nice, new and clean. This hotel was very nice, seemed to be new and was very clean. All of the hotel staff that I encountered were very friendly and helpful. I would definitely reccommend this property to anyone staying in the Monroe/West Monroe area whether on business or vacation. 28 February 2015
Rated 4.0 out of 5.0 by A little pricey... Not a bad stay. Beds were comfortable and the heater worked well for an icy night. Front desk staff was very courteous and friendly, but housekeeping could use some instruction. When travelers check in to a hotel they sure do not want to see opened, half filled bottles of shampoo and lotions. That, along with unknown hairs in the tub area, were a little unsettling. I also thought the price was a little high, but was told that was the area's norm. So all in all, when you charge more than 95% of other Holiday Inn Express hotels, you should make sure you are the perfect stay...and they did not accomplish that. 28 February 2015
Rated 1.0 out of 5.0 by Not worth the price... The fridge did not work. There was no stopper for the tub. They did not clean the tub everyday, nor change the bed sheets after we spilled coke on it. The stain was huge and right in the middle of the bed on the top cover. We finally got clean sheets after a few days. 25 February 2015
Rated 2.0 out of 5.0 by Disappointed This hotel was overpriced. Numerous other HI Express properties are newer and in much better condition and yet much less expensive. 23 February 2015
Rated 1.0 out of 5.0 by Bad service Greeting- Bad No wake up call No soap in Bathroom Worst HI I have been 20 February 2015
Rated 1.0 out of 5.0 by bad stay I stay at many HIE. They had no customer service, rooms and breakfast area were dirty. Drains in bathrooms needed cleaned. Room was next to highway and loud, as a platinum member expected to me moved was told no rooms available. 20 February 2015
Rated 4.0 out of 5.0 by NONE NONE NO additional comments other than the ones above. Yes one added comment , It is time to make some carpet changes. 13 February 2015
Rated 4.0 out of 5.0 by Great breakfast, service and rooms I had a relaxing stay, while on buisness. I enjoyed the locations and very close to restaraunts. 13 February 2015
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