Rated 3.7 out of 5 by 42
Rated 2.0 out of 5.0 by sparky480 Not what I have come to expect
I have stayed at many Holiday Inn Express over the last few years, and most of them have been updated and modernized to give a nice, almost luxuries feel about them. This one I was left wanting, the hallways looked dated, the room ambiance seemed off with yellow doors and pinkish bathroom color, rooms seemed simple with no thought to decor. the tub/shower had been painted to imitate a marble look but where the soap rest is, the paint had worn off making it look worse than if they had left it alone.
FYI... When I arrived I gave them my gold elite card but did not get any kind of gift bag I usually get. I had to ask for it, and then was told they were out, I asked it they even had a bottle of water, so they went in the back to look for one.
Over all I think they should invest some time and money to finish what they seem to have started but never finished right.
01 December 2013
Rated 5.0 out of 5.0 by Lacy09 Comfortable bed, clean, and great service!
My visit with Holiday Inn Express Metrocentre in West Palm Beach, Florida, was absolutely the bestest ever! From the moment I stepped into the lobby, it was so pleasant and the staff so friendly. Then, when I got to my room, I was so pleased with the decor, the cleanliness, the amenities plus the bed was so very comfortable. I slept better than I do at home! I will definitely use Holiday Inn again and recommend the Metrocentre to everyone I know.
19 November 2013
Rated 4.0 out of 5.0 by Whom Overall Experience
On balance,I enjoyed my stay with you. Excellent and efficient check in service, Very comfortable bed and a bathtub big enough for a real adult person.
Negatives: Harsh, unacceptable lighting in the room and no shaving mirror with lights in bathroom
Fuzzy tv reception and no music channels, which are pretty much available these days from every cable service.
Awkard, ill designed coffee maker that worked poorly.
Microwave and fridge good, but some dispoals utencils, plates and bowls would be a plus and make things much easier for most.
05 November 2013
Rated 3.0 out of 5.0 by Rosie29 Value with minor issues
Good location, staff were great but had AC unit issues and 3 of the 5 days I stayed there were no cinnamon rolls
02 November 2013
Rated 5.0 out of 5.0 by jenny7611 Great hotel
Great staff. Lovely room. a very restful restful stay. Highly recommend this hotel.
30 October 2013
Rated 3.0 out of 5.0 by WilliamL Loudest Air Conditioner ever
Unfortunately I was unable to turn off my air conditioner and it sounded like a mini cessna flying in my room. I got it to adjust the level of cool but it was so loud and I could not get it to turn off. I finally got to go sleep after a few hours but was awoke by a childrens birthday party. Who has a childrens birthday party at hotel at 9:00 AM in the morning? Anyway if you do not like sleeping this is your place?
27 October 2013
Rated 4.0 out of 5.0 by lori1967 Friendly staff and good breakfast
Front desk, housekeeping and breakfast staff are very friendly and helpful. Comfortable rooms. Pool area has some traffic noise. Overall a good value.
30 September 2013
Rated 4.0 out of 5.0 by Quinton Bad Air Conditioner
Even though this is a new motel, the air conditioner had a bad noise. When I reported it as I was checking out, I was told "This is a new motel and the air conditioners are also new". It may be new, but a faulty window unit was put in. Maybe enough people will complain about the air conditioner in 519 that they will not ignore a concern.
26 September 2013