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Rated 4.6 out of 5 by 399 reviewers.
Rated 5.0 out of 5.0 by Trip to Denver The rooms were very clean and the staff was helpful and friendly. July 25, 2015
Rated 2.0 out of 5.0 by Security, Laundry and Breakfast 1. We arrived at the Hotel kind of late; I was in need of using the restroom due to 4 hours driving nonstop. Desk clerk was rude when I said "I am checking in however need to use the boys room first", his comment was "Down the hall" and pointed in the direction while still looking down at a magazine, newspaper or something like that. Another Woman checked us in when I returned and she was pleasant. 2. This Hotel is very large and spread out. When we went to open the exterior door to enter the Hotel and put the card in, it just opened. No reason to use the key card. (We have had issues at other Hotels and security is very important to us). Later we found that there is a gate or panel directly behind the office in the pool area that apparently is left open all night. You can access any part of the Hotel if you gain access to that area. (Key card is not required from the pool area into the Hotel). 3. We needed to wash our clothes. Nothing in the room or booklet explained where the laundry room is located. Called the front desk a couple of times, finally someone (she) answered and stated it was across from room 224. We got to the laundry room and opened the door; the heat just about knocked us down. Overly humid, had to prop the door open just to breath in there. Now this Hotel probably has at least 50 rooms on each of the four floors. There is one washer and one dryer for the entire property. (???) We had two separate couples come down checking availability of the washer/dryer. (This was at 11:00 or so) One of those couples said they have been trying to get their clothes washed for hours. I told them to give me their room number and I would call them we were getting close to finishing and that we would only do one load of clothes for just necessities. The table and floors were nasty. Dirt on the table that had been there a while. Sticky stuff on the floor. We asked a girl we saw in the hall (I think it was the same one that checked us in) and was told there was nobody from the cleaning crew until the morning. We just put everything in our arms and carried the clothes to our room and folded them there. 4. Next morning we go down to breakfast. All of the food was out except for the eggs. Nothing in the bread bins, pancake machine was out of batter, no fruit, plastic wear - no forks or spoons, etc... The lady waiting on that area was talking with another employee in the back and in no hurry to fill the containers, bins, etc... Another patron asked for some bananas and she acted like it was a bother. We ate breakfast somewhere else. Overall, Was not very pleased with this visit and we are looking for a Hotel in that area to stay in when we come to visit our Son and his family. July 20, 2015
Rated 5.0 out of 5.0 by Great night The evening manager on July 12th was awesome he upgraded us & we had a very wonderful evening. July 18, 2015
Rated 4.0 out of 5.0 by Good value - good sleep Although the room was a bit small for my family (I guess the kids aren't as small as they used to be), we really enjoyed our stay here. We had a great time in the pool, breakfast was great as usual, everything was clean and up-to-date, and the staff was great in taking care of everything we needed. July 17, 2015
Rated 3.0 out of 5.0 by Nice Stay Stayed for 2 nights while visiting for a Rockies game. We enjoyed the stay, I think the only problem with the place is they fill up every night, so I don't think they have to treat the people special. We had a problem with booking, somehow they only booked us for one night, they did a great job giving us the a king suit at the same rate. They did a great job taking care of us. Breakfast was great and so were the rooms. We enjoyed the stay. Thanks so much July 14, 2015
Rated 5.0 out of 5.0 by Denver trip After driving most of the day, my husband and I were greeted by the front desk staff with smiles and professionalism. We arrived without reservations but were treated well. One of the staff went to check before we were sent to the room that it was clean and in good order, then one of the staff helped my husband carry in the bags. It was warm outside but the room was cool and comfortable. The beds were very comfortable with plenty of soft pillows. We slept well with no hint of the freeway outside our room. In the morning grabbed some coffee and yogurt on the way through the breakfast area Check out was a breeze. There wasn't a luggage cart by the desk so one of the staff delivered one to the room before I got back to the room. July 9, 2015
Rated 4.0 out of 5.0 by Good value I stayed at this hotel for 1 night along with some friends. I thought the hotel was pretty good (free breakfast does not hurt) - although the overall area looked a little shady. that said, I had no problems with the hotel and I'd recommend it. July 9, 2015
Rated 5.0 out of 5.0 by Well appointed and Comfortable We enjoyed our stay over the July 4th weekend and despite nearby fireworks, we had a good nights sleep. The rooms are well appointed and the bed/pillows were comfortable. I definitely recommend this hotel and will stay again. July 8, 2015
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