Rated 4.0 out of 5 by 33
Rated 5.0 out of 5.0 by ebysupremacy awesome
Great experience, i forgot my phone charger at home, Danielle was very nice and helped me out. I would definitely recommend this hotel
07 December 2013
Rated 1.0 out of 5.0 by trailhogg Hotel Gouges Hockey Teams - Charged a $60 early Checkout Fee!
Recently our team booked 17 rooms for three nights and we tried to cancel the third night 24 hours in advance but were all billed a $60 early checkout fee. Hotel was a 2 star at a 4 star price. We will be advising all of our teams and there are 19 of them to not stay at this hotel and will be passing the message along to other teams in both the hockey, lacrosse and soccer circles as we have kids playing in all of those sports. Disappointing to say the least!
03 December 2013
Rated 5.0 out of 5.0 by CJB13 2 Night Stay with Swim Club
Excellent welcoming staff who went the 'extra mile'. It's the simple things that make a stay enjoyable but these simple things are often overlooked by some hotels; a welcoming arrival with people who are actually interested in your stay there.
The Holiday Inn Express Whitby was fantastic in providing this, the arrival clerk, knowing we were there for a swim meet had actually taken the time to 'Google' the location of the swim meet and print out maps of how to get there - brilliant.
Very relaxing environment, clean, and the service was impecable.
The Only criteria I have marked as Average is the Breakfast - quite cramped area and the variety lacked a little - but I am very grumpy about my breakfast and like my Eggs on Toast !
Would definately use again...
07 November 2013