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Rated 4.4 out of 5 by 95 reviewers.
Rated 5.0 out of 5.0 by A very pleasant stay From the time you enter the front doors you feel the warmth and friendliness of the staff. from the cookies to the smiling faces.In my case they greeted me by name which again makes you feel welcome. Overall a great experience,I would recommend this hotel to anybody and everybody. 19 October 2014
Rated 5.0 out of 5.0 by Room was just what I wanted - quiet, clean and pleasant I stay at this hotel whenever I'm in Whitby which is about once a month. I have always found the staff to be extremely friendly, accommodating and willing to help. Last time I stayed, the front desk staff person went out of her way to be sure I got my favourite room. It was ready on time and very clean and quiet. I am a raving fan and will be back again! 18 October 2014
Rated 4.0 out of 5.0 by Friendly and Helpful staff Friendly atmosphere, staf were excellent. We were there for a hockey tournement and staff took that into consideration. 14 October 2014
Rated 5.0 out of 5.0 by Very friendly staff Every time I go back to that location it is like family. 13 October 2014
Rated 4.0 out of 5.0 by Holiday Inn Express Whitby Over stay was comfortable and relaxing....Have stayed several times and will continue to stay here for business. 06 October 2014
Rated 4.0 out of 5.0 by Comfortable Bed Had a long flight and was very tired. I had a great sleep on the comfortable bed in the room 03 October 2014
Rated 4.0 out of 5.0 by Telephone Buttons Not Working - Parking Lot Light Not Blocked by Drapes The hotel and staff were nice. However, I experienced a problem involving the phone buttons not working (i.e., front desk, wake-up call, etc.) and was forced to walk to the front desk when I needed anything. The parking lot light was very bright but could not be blocked by the curtains in the room since the curtains did not close all of the way. 30 September 2014
Rated 5.0 out of 5.0 by Clean and comfortable This was a good experience for us. We were trying to get as much work completed as possible and the internet allowed this while we were in our room. The bed was comfortable and we woke refreshed and ready to start the day. There was a good selection and quality of the breakfast provided.Overall I would recomemend this Hotel for another stay. 24 September 2014
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