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Rated 4.3 out of 5 by 182 reviewers.
Rated 1.0 out of 5.0 by Didn't get the room I booked Booked and confirmed room with a King bed at the applicable rate - called to let them know I would be checking in late to make sure that the room was not given away. When we arrived, was given a room with 2 Double beds. Told there were no King rooms available, that the hotel was sold out (which it wasn't when I made the reservation). Noticed that there was a room # on the key folder that had been crossed out, and another room number written in - must have been the King room I originally reserved. As a long-time Platinum Club member, I understand that tough choices sometimes have to be made when a hotel is fully or over-booked, but in this case I was definitely not impressed - no acknowledgement of what they had chosen to do, no apology, and no offer to try and make things right. Definitely not a typical experience for this brand. July 28, 2015
Rated 4.0 out of 5.0 by Good location, comfortable bed This location worked well for us on our trip east. We appreciated the room appearance, good bed and pillows for sleeping. We were not happy with the breakfast selection or quality of choice available. We like Holiday In Express for the breakfast option so improvement needed at this location. However, we recommend this location. July 27, 2015
Rated 4.0 out of 5.0 by Clean and Quiet We stay at this hotel a few times each year. The rooms are always clean and the hotel is peaceful, making for a good night sleep. The professional staff is attentive and discreet. July 25, 2015
Rated 4.0 out of 5.0 by nice hotel Nice hotel, clean room and good location. I would recommend this hotel to people staying in this area. Friendly staff, breakfast is good. Overall pleased with my stay. July 25, 2015
Rated 5.0 out of 5.0 by Amazing beds The beds are extremely comfortable. I love the pillowcases marking the pillows as firm or soft. The sheets are of excellent quality. I went to bed early with no noise disturbing a restful night. Breakfast was very good. The only thing missing was a banana for my cereal but that's such a minor thing. I enjoyed the omelet and turkey sausage. I highly recommend this hotel. July 15, 2015
Rated 3.0 out of 5.0 by Musty and perfumed odor This is probably the worst Holiday Inn Expess I stayed in. The halls stink and my room which was on the first floor smelled very musty. Also, the carpet in front of the window was soaking wet - either the window leaks or the air conditioner leaked. I would not recommend this particular HIE July 7, 2015
Rated 5.0 out of 5.0 by nice hotel Stayed here for a softball tournament in the Whitby area. Nice clean, quiet hotel with large, comfortable rooms July 1, 2015
Rated 5.0 out of 5.0 by Clean, good location, efficient staff. Everything was as expected from a Holiday Inn Express. The service was efficient and courteous, the breakfast choices included hot and cold foods with something for everyone. The room was clean, everything worked and we slept well. June 30, 2015
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