Rated 4.6 out of 5 by 181
Rated 5.0 out of 5.0 by Sunshine97 Spacious, modern, conformable room.
Much nicer than more expensive rooms I have stayed in.
July 29, 2015
Rated 5.0 out of 5.0 by Pinkie45 Comfortable room
My family and I got to the hotel around 2am so we didn't have much time to enjoy the hotel. Check in was very easy and the girl was very nice. The beds felt great after driving for 8 hours. The showers were nice and hot and clean. Breakfast was really good. My kids want to stay at Holiday Inn Express hotels just for the food. Before we left in the morning, my husband and daughter enjoyed the pool. They said that it refreshed them and got them ready for more driving that day. It was a quick but nice stay.
July 28, 2015
Rated 5.0 out of 5.0 by bjandbet Overall great experience
I was able to get the last suite available at a moments notice. The staff was friendly and the room was easily accessible to the pool, breakfast area, and laundry facility. I would highly recommend this Holiday Inn Express (as well as others) to anyone looking for an enjoyable stay.
July 27, 2015
Rated 5.0 out of 5.0 by eliza3939 Excellent Staff/Service
Have stayed here once before. King Executive rooms are comfortable, clean. Had to switch to Qn/Qn for add-on nite. Bed not very comfortable; could feel the springs and rolled towards the middle of the bed. But rooms are clean and quiet. The breakfast is good and the staff is excellent, very helpful.
July 23, 2015
Rated 3.0 out of 5.0 by peewee15 Great Service
This Holiday Inn Express has a great front desk staff, nice rooms, breakfast bar, (one of the best), and off the freeway for less noise. However, you can't choose your neighbors when the rooms are adjoining:( which makes for a sleepless night.
July 15, 2015
Rated 5.0 out of 5.0 by Fay96 Excellent customer service every time!
Customer service at this location is superb. We often travel with our medically fragile son and the staff couldn't be more accommodating, friendly and helpful. We look forward to really being able to relax on our journey without any hassle in the clean and comfortable rooms. Plus the added convenience of being able to watch a movie still in the theater, yet in the comfort of our room is a wonderful treat in our busy lives.
July 12, 2015
Rated 5.0 out of 5.0 by Siemsen Enjoyable Family Stay
Enjoyed this clean modern motel just 1 hour south of Redding, CA. We stayed in the suite which is quite a bit more pricy than other hotel options, but suitable for travelers with a mid-range budget.
A plus, which may not exist for too much longer, is that the motel is next to a large empty field which made our stay that much more relaxing.
Kids enjoyed the pool very much.
Staff was very attentive.
July 6, 2015
Rated 5.0 out of 5.0 by IkeandIvy-Roo Kind Employees and Great Room
Having spent many a days in a hotel setting, some rooms have great qualities and some don't. With Holiday Inn Express in Willows, I had microwave and refrigerator access which is huge for the business travel and odd hours I work. Having the ability to use these amenities for groceries is a big plus.
Overall, the experience of these visits boils down in my mind to the customer/hotel relationship. Having employees with good communication skills as well as sympathetic understanding to the everyday traveler goes a long way. Each individual I met was accommodating and will to help if any questions arise. Thank you!
July 6, 2015