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Rated 4.5 out of 5 by 97 reviewers.
Rated 5.0 out of 5.0 by HIE Quality at its best This location is 50% of our way home from visiting family in Southern California, and conveniently located less than a mile from Exit 603 on I-5. This was the first stay at this particular HIE location for my wife and I, and it met our expectations in all ways. The hotel building is new and apparently purpose-built for HIE. Our room on the first floor was quiet and comfortable, although next to the stairwell. All the equipment worked (not so common). Although our four pillows were labeled Soft (2 ea) and Firm (2 ea), our assessment was that all four were Soft. The breakfast room was pleasant and uncrowded, with a good selection of HIE-standard breakfast menu choices, well-cooked and well-served. I don't know whether I have just been unlucky on recent stays, but bacon and scrambled eggs - my two personal preferences seem increasingly hard to encounter. They used to be common. We did not use the pool or exercise facilities. Pricing seems to be at the high end of the expected range, although the additional fee for our Golden Retriever was modest. This is a location that we expect to use again. 17 October 2014
Rated 5.0 out of 5.0 by Modern, convenient, and great front desk personnel. Really great room. There for a race and it was perfect. Great place to park the trailer out back and great room. Lots of room inside and didn't feel cramped. Couldn't find anything not working (and I looked). Heather at the front desk made my reservation and also was the clerk when I checked in. She was absolutely great. SHE is what made the stay perfect. Very friendly, yet professional and answered all my questions about the hotel, town, and restaurants. Would stay there again just because of her service. 15 October 2014
Rated 5.0 out of 5.0 by Location of Room Upon check-in, we requested a specific location for our room, to face the parking lot to ensure the security of our car. The Front Desk gladly searched for another room (we were initially given a room on the other (quieter) side and were given a room directly over were we parked our car. We then asked about a good place to have dinner and she recommended a nearby restaurant, which turned out to be a great meal. Very happy with the service and cleanliness of this particular establishment. 08 October 2014
Rated 5.0 out of 5.0 by Clean room, comfortable bed, relaxing hotel What more do you need from a hotel as a traveler. Great hotel. We use this all the time when coming up to Willows for track days at Thunderhill. Particularly helpful for two day events, when the rest the night before and in between days is very much needed. Rooms are very clean, always well maintained, bathrooms are always kept in great shape, guest service is always friendly. Super facility, couldn't ask for anything more. 08 October 2014
Rated 5.0 out of 5.0 by Best place in Willows We go to Willows once a year for a race and stay with our family including two boys, age 11 and 14. This is by far the nicest hotel we have stayed at. The décor is very nice and the rooms are clean even though they are pet friendly. The pool is a wonderful amenity when it is so hot in September in Willows. The staff is wonderful and very friendly and accommodating. Yes you can hear the trucks on the highway at night, and people going in and out of the doors along the hallway, but that's life. We wouldn't stay anywhere else. 21 September 2014
Rated 5.0 out of 5.0 by Great service I did not have a reservation but I got a room anyway with great customer service. 18 September 2014
Rated 4.0 out of 5.0 by Comfortable Sleep This is a nice hotel with a great, attentive staff. The bed was very cozy and I slept well there. There was no noise from the nearby highway, but I was able to hear the other guests in the rooms adjacent to mine far too well. 14 September 2014
Rated 5.0 out of 5.0 Customer I hope they replace the couple of missing pieces for the weight machine. We will be staying there on future visits. Matter of fact later this month we are booked for a weekend. Regards. 11 September 2014
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