Rated 4.3 out of 5 by 271
Rated 5.0 out of 5.0 by drj9000 Excellent staff and a great stay
I was travelling as part of a group visiting Windsor and local sights. The hotel is ideally placed for a gentle stroll into the town centre.
The staff are the greatest assets of this lovely, modern comfortable hotel.
October 7, 2015
Rated 4.0 out of 5.0 by LMW001 Great Servise but bed uncomfortable
The hotel staff were excedllent and the general cleanliness of the hotel and room was good. I was dissappointed in the bed, it was small and very uncomfortable, we both had a really bad night sleep.
September 29, 2015
Rated 4.0 out of 5.0 by WindsorWasAGoodPlace 立地が良い
September 27, 2015
Rated 3.0 out of 5.0 by Baila Staff
I would like to mention that the staff in this hotel incl the general Manager are the most polite and friendly staff I ever experienced. If it was not for them my stay would be less nicer.
This is a hotel to stay for 1 or 2 nights then everything would be okay but stay here for a week, you see more things and that is not good. For this amount of points and money I expected more from the breakfast buffet and dinners. And again the housekeeping was not good, I had to ask for a bed linen change after 5 days. but all the complains are aid in the survey.
Make sure you keep this staff because a few nice ones are leaving (or left) and for guest who are staying for a longer period you need this friendly staff.
September 27, 2015
Rated 3.0 out of 5.0 by kizzybear Good location, but rooms need some tender loving care
A/C was not working, food was marginal to poor and the room was in need of some tender loving care. I would return only because the location suited me well and the price was reasonable.
September 24, 2015
Rated 4.0 out of 5.0 by Family visit 999 Good but no bacon for breakfast
Not enough milk in the room for a drink at night and then at morning. On the second day I asked for more and got a whole mug full of milk cartons - the staff are really trying to please.
Room very good but nasty looking stain on carpet.
Reception very helpful but overly obsequious to IHB member.
Breakfast is scrambled egg, sausage and beans. Where's the bacon? All my family would prefer bacon to sausage. Fried egg option would also be welcome.
September 23, 2015
Rated 5.0 out of 5.0 by George24/7 Comfort and convenience
Comfortable and convenient for Windsor and Eton. Usual dependability of HIE, comfortable rooms and breakfast included.
September 20, 2015
Rated 4.0 out of 5.0 by relax42day good Location
Could not use the underground parking as it was full, so had to use the outside parking, a lot less secure.
September 17, 2015