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Rated 4.1 out of 5 by 130 reviewers.
Rated 1.0 out of 5.0 by Training The reception staff and the housekeeping staff is in need of additional training. The reception staff on the whole was non professional, supercilious and disdainful. The housekeeper attempted to enter my room without knocking. The chain lock was on, making quite a commotion. I interpreted this action as, time to go, I need to clean this room. 29 August 2014
Rated 4.0 out of 5.0 by Excellent service The staff at HIE in Woodland Hills was pleasant and helpful. The front desk personnel responded immediately to questions and requests. The buffet server was efficient and personable. The exercise room was awesome: clean and cool with several machine options. We enjoyed this facility. 28 August 2014
Rated 5.0 out of 5.0 by nice stay Enjoyed the visit although it was only over night. The room was nice and comfortable. The staff was friendly 27 August 2014
Rated 4.0 out of 5.0 by friendly staff Small but clean hotel, satisfactory if you only want a clean hotel room. Breakfast was good too, not that many choices but satisfactory. Finding parking late at nights was a problem. 26 August 2014
Rated 5.0 out of 5.0 by Relaxing Stay Friendly and courteous staff. Room was clean and quiet. 25 August 2014
Rated 4.0 out of 5.0 by Overall experience My room was very comfortable, enjoyed having a desk and a comfortable sitting chair, foot rest and small cocktail table. Would have liked a microwave in the room. It did have a refrigerator with a larger size freezer compartment which was nice. Bathroom floor and overall carpet could have been cleaner. Hallway carpets are due for replacement. Would I recommend and would I stay here again? Yes. 22 August 2014
Rated 5.0 out of 5.0 by Excced my Expectations Great Place ,easy accessed freeways close to entertainment areas 21 August 2014
Rated 5.0 out of 5.0 by Comfort, Cleanliness This is my 1st choice when staying in the San Fernando Valley for business or fun. Damon and his staff are always upbeat and welcoming. I feel safe when I travel there alone and know that any needs I have within the hotel will be met. I also use this hotels conference room when conducting training for my wig consultants. The room easily accommodates 30 or under and it's so centralized. I can't say enough good things. l the pillows and bed are very comfortable. The room is always fresh and clean, no worries about dust, etc. The breakfast that healthy people would enjoy is their English muffin with hard boiled egg and a little cream cheese, or English muffin with peanut butter and banana. Coffee is always hot and plentiful! Love it! 19 August 2014
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