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Rated 4.4 out of 5 by 185 reviewers.
Rated 5.0 out of 5.0 by Great Stay Staff friendly and very helpful. Good value breakfast. Convenient location. Relaxing break. 22 August 2014
Rated 5.0 out of 5.0 by Lovely Friendly Smiley Staff If I return to York, and I will - I will stay here again for convenience and it is nice to be treated well by hotel staff. Hopefully they will improve the coffee! - but that was my only negative - the rest was an excellent stay in a clean, tidy, comfortable Hotel with lovely Friendly Smiley staff - Oh and easy parking xx 20 August 2014
Rated 5.0 out of 5.0 by Pleasant Stay We were on our way home from France and spent 2 days - the welcome received was first class - very pleasant and warm and everything was explained clearly. The hotel was very busy and the receptionist suggested times to try and avoid. She also said that there were complimentary newspapers available. The room was very clean and tidy and very quiet - which is a must for us. My mistake was that I thought it was in central York but it was only minutes away by car and was better for that . We like and enjoy staying in Holiday Inn Express as breakfast is included - much better than Premier Inn. 19 August 2014
Rated 5.0 out of 5.0 by Added Value Breakfast Very good hotel all round. I must comment on the breakfast (standard inclusion on all rates), you get more than just a continental breakfast, there are hot food options too! Never had this before at any other hotel of the same standard/ratings. 19 August 2014
Rated 4.0 out of 5.0 by Good Location Booked for our visit to York and cost £8 in a taxi to the centre approximately 3 miles, so ideal location. Very nice Hotel, modern and clean with good selection on Breakfast. 19 August 2014
Rated 3.0 out of 5.0 by Comfortable, but could have been better The hotel is a few miles to the north-east of the city centre. Its location (which doesn't seem to be easily found by satnav) is fine if you don't mind using public transport to get into York, or paying York's overinflated parking charges. Parking at the hotel was free and conveniently situated. The hotel, whilst adequate in most respects, struck me as a slightly upmarket 'travelodge'. The room was spacious and comfortable, and we got a good night's sleep each night. On the minus side, the shower was very weak, and the bathroom at times had a rather odd smell coming from I know not where. As an IHG Rewards Club member, we got free wifi (though there were signs everywhere saying it was free anyway!). The wifi was a wee bit slow at times, and had the annoying feature that an id and password was needed every time a logon was done. A self-service breakfast was included in the price of the room. This was adequate, but the choice of hot and cold food was quite limited. Breakfast time was generous at the weekend, but finished at 9.30 on weekdays. Our experience with staff at the hotel was varied. Housekeeping staff and some of those on reception were very helpful and obliging. Others, particularly one or two of the staff looking after breakfast, were not very customer-oriented (to put it politely). Overall, our stay at the hotel was pleasant and comfortable, though perhaps only moderate value for money. 17 August 2014
Rated 4.0 out of 5.0 Late Arrival Arrived late due to traffic holdups , but David on reception could not have been more helpful, many thanks 16 August 2014
Rated 4.0 out of 5.0 everything not to bad just as i said previous cant believe when you think you are booking through holiday inn express you are are going through another agent i will never get caught out with that again 13 August 2014
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