Rated 4.1 out of 5 by 129
Rated 4.0 out of 5.0 by Computer Geek Too Good Room marred by kids running in the hall
The room itself was clean and well maintained. There is a design flaw with the roll in shower. They use the standard bowed curtain rod that puts the curtain OUTSIDE of the shower. This means that there is a LOT of water on the bathroom floor after using the shower. I used extra bath towers on the floor to sop it up. A floor drain right outside the shower would help with the existing design. The breakfast had a fair assortment, but why sausage links and sausage patties? Also the broken pancake machine was being used as a shelf :-( Bring back manual waffle machines. Excellent large flat panel TV with lots of channels. I probably would not book in the summer when the Cal Ripkin baseball stuff is happening. Close by Green Turtle across the parking lot with cheap Natty Boh at happy hour. An unexpected plus.
July 6, 2014
Rated 5.0 out of 5.0 by US134 Helpful and pleasant staff
We were greeted and made to feel welcome. Staff was quick to assist and helpful with needed information of the area.
July 2, 2014
Rated 5.0 out of 5.0 by mattlan realy good
it was over all a very good stay nice location 45 min to baltmore and nice green turtle restaurant to eat at
July 1, 2014
Rated 5.0 out of 5.0 by KelzBMed Baseball Mom Thanks You
Upon checkin the staff was extremely friendly.
During our entire stay each and every member
of the front desk staff helped us including finding
And returning our camera. Thank you for the dining
Suggestions and understanding the needs of this
Busy baseball mom.
I would recommend more then one staff member
Working on a sold out night.
June 29, 2014
Rated 3.0 out of 5.0 by BKMAN Good service, bad room odor
Had an issue with the room and I had no problem changing my room. Quiet overall, good stay.
June 20, 2014
Rated 5.0 out of 5.0 by maria1807 very pleasant stay
The room was very comfortable. Staff were pleasant and helpful. Easy on and off the expressway,
June 17, 2014
Rated 5.0 out of 5.0 Friendly staff
This hotel takes pride in making hotel guest feel like they are at home. The staff across the board - front desk, breakfast personnel, housecleaners etc - create a very friendly, fun environment for the guest.
June 16, 2014
Rated 5.0 out of 5.0 by wtanner3 Great Front Desk Service
We had an issue with our first room but Charlene at the front desk was able to accommodate us in a different room. She was very understanding and went above and beyond to make sure we were happy!
Thanks Charlene...next time we are back in town we will be sure to stay here again!
June 10, 2014
Rated 2.0 out of 5.0 by cmpjllc very bad
The Hotel staff have no training in customer ( 06/06/2014 @ 9 pm
June 10, 2014
Rated 5.0 out of 5.0 by sjreichart June Stay
Everything was excellent as usual, I have stayed here many times and I have not had any issues in all my stays.
June 9, 2014
Rated 4.0 out of 5.0 by DMV traveller Great Family Hotel
Good value for the local area. Easy access to the Interstate. Local Restaurants available.
June 5, 2014
Rated 5.0 out of 5.0 by ramossr65 Great Place
Overall my stay was excellent the only small issue was the uncomfortable bed a little on the worn out side for my liking other than that the rest of the hotel is five stars easy.
June 2, 2014
Rated 5.0 out of 5.0 by mindy.13 Business and pleasure
Staff was helpful when I had trouble with the printer in the business center. Enjoyed the closeness of restaurants.
June 2, 2014
Rated 3.0 out of 5.0 by stul19 Clean and neat but staff could use some polish
Basic hotel, but neat, clean and decent location. Hotel staff was sometimes curt and did not set proper expectations about when room would be ready.
May 30, 2014
Rated 1.0 out of 5.0 by no cot no cot after reservation was made
It was extremely disappointing to arrive at your hotel and not have the cot that was originally reserved with our stay. I called the hotel in advance to have a cot placed on reserve as we required it for our family. I even confirmed my reservation as I was forewarned you may have overbooked the hotel and no cots will be available. Again, I was assured it was on the reservation. To my dismay, there was no cot when I arrived. I was forced to purchase an air bed for my daughter at Target. This was a cost I was not anticipating. I was pleased with the hotel for everything else, but the woman at the desk was less than helpful. She seemed very overwhelmed with the people arriving, and took, she was not offering any suggestions or help when we had no bed for our daughter. . I feel that you having the large reservation that you were well aware of the amount of people that would be arriving, and a better job should have been done to assure that they would have the proper beds/cots in the rooms. There also should have been more help available to the guests from your staff, as you were aware that the hotel was extremely full and you should have anticipated extra issues. It was disappointing to say the least.
May 24, 2014
Rated 4.0 out of 5.0 by PGRR Noise room but comfortable
Booked ahead of time, then arrival day had to change stay. Needed two more days and were told could not stay. Arrived and was told that the original priced room was not available for the added two days. BUT we could upgrade to a better room, if we wanted to stay and not have to change rooms each day. So we upgraded (cost more). This room was across from the ice & soda machines, and above the terrace, which had a BEER PARTY each night.
May 24, 2014
Rated 5.0 out of 5.0 by Mikey C Staff at this IHG property
I certainly recommend this IHG property because of the superb competence of the management and staff. Their attention to detail is outclassed nowhere. In Aberdeen, Md there is no where else to stay for me.
May 20, 2014
Rated 5.0 out of 5.0 by tbarnes757 Great stay!!
Upon arriving, I was greeted as an IHG Platinum member. The front desk attendent was very personable and highly attentive. I requested a high-floor room and within seconds that request was fulfilled! I drove in from Fort Belvoir, Va for the night to attend a military ball at the proving grounds. When my wife and I entered the room we were extremely satisfied. As we left the hotel to attend the ball, the lady who had checked us in and another attendant commented my wife and I on our attire and wished us a great night!! I was very impressed by that gesture. We enjoyed the night and returned to another attendant who was just as nice and personable. No complaints at all. I would definitely stay here again and will definitely recommend this hotel to other friends and associates!!
May 12, 2014
Rated 4.0 out of 5.0 by kimball5 Beds were comfortable
enjoyed our stay overall -
staff was considerate -
May 10, 2014
Rated 4.0 out of 5.0 by Rowlin Good value but showing its age.
I stayed at this location in mid-April. My room was clean but it showed wear. Specifically, the marble sink countertop had a large crack running the width of the counter. Although it didn't affect the operation of the sink it was unsightly. I suspect that someone sat on the edge of the counter causing the crack.
Having stayed in several other Holiday Inns over the past year I was surprised that this one did not have a desk lamp with multi plugs built in to enable charging my computer and phone. Luckily by charter cord was long enough to reach the wall socket. Breakfast foods were good and hot. Also, unlike some locales there was plentiful seating in the breakfast area.
April 28, 2014
Rated 5.0 out of 5.0 by Suesue427 Great service and comfortable
My family had a great time at your hotel !!!!!! We are looking forward to staying again
April 22, 2014
Rated 5.0 out of 5.0 by Milo1 Great Hotel!
Enjoyed staying at this Holiday INN, the staff was friendly, room were cleaned very well and the breakfast was wonderful.
April 17, 2014
Rated 4.0 out of 5.0 by MTPL Convenient
Convenient hotel. Attending my son's baseball tournament. Close to Ripken facility and restaurants. Hotel had a pool, great breakfast, and comfortable room. Only complaint it do not appear fully vacuumed, sun flower seed shells all over the carpet.
April 9, 2014
Rated 4.0 out of 5.0 by stayholiday Clean, tidy rooms with double beds.
This Holiday Inn met our needs for our 1 night stay. I would say however, that the double beds were a little tight. Preferably, we like queen beds when we travel as a family (which included two growing teenage boys on this stay). Having a fridge and microwave was a plus and is always appreciated!
Overall, our stay met our needs. The room was clean and tidy, the boys enjoyed the pool and lounge area to congregate with other guests while watching basketball, and we enjoyed the convenience of walking to a nearby restaurant to eat dinner on the night of our arrival.
March 26, 2014
Rated 4.0 out of 5.0 ANOTHER GOOD STAY
I have stayed at this hotel many times and will continue to return when in Aberdeen. The only thing that happened which was unusual is that some of breakfast selections ran out quickly and were time replaced too quickly. Having stayed that this hotel before I knew it was not normal. Nevertheless, this will not keep me from staying at this place again and again.
March 6, 2014
Rated 4.0 out of 5.0 by Redheaded man Excellent Service
We had some issues, beds were old being one. Got a good night sleep anyway. Staff treated us with tremendous amount of respect, best service we've had in awhile.
February 7, 2014
Rated 5.0 out of 5.0 by BaharS Once again a great Holiday Inn experience
The hotel was amazing and the accommodations were great. Staff phoned my room each night of my stay to ask if I needed anything. Extremely warm greeting by the staff when I arrived and each time I passed through the lobby. Located right off the interstate so any place I went to was quick and easy to catch other roads.
February 4, 2014
Rated 4.0 out of 5.0 by Milo1 Excellent Hotel
Great hotel. I stay in hotels 90% of the year, at this hotel I was able to feel relax and comfortable. My only recommendation is to have more variety of meat during breakfast for those who do not eat pork.
February 3, 2014
Rated 4.0 out of 5.0 by transmat9 welcoming staff
In spite of the busy state of the front desk, staff was warm and welcoming. My last minute appearance was handled as fast as if i had reserved a room.
I slept well
January 17, 2014
Rated 5.0 out of 5.0 by Scott74 Very nice hotel, friendly and helpful staff
I spent one night on business, the staff was super friendly and made me feel at home. They acknowledged I was a reward club member upon check-in, the hotel was very clean and modern. There are plenty of restaurants in walking distance of the hotel. I will stay at this hotel anytime I am in the area.
January 13, 2014