Rated 3.8 out of 5 by 29
Rated 2.0 out of 5.0 by goldmember78 Loud
We had to sign a waiver that warned if we had to be told to be quiet we'd only be told once and then kicked out. The first two nights, of our three night stay, there were kids running up and down the halls and yelling until 3am. When I spoke to the gal at the front desk she told me the waiver was a warning that the hotel could be loud, because there were tournaments in town. She was no help and seemed put off that I would even bring up being unsatisfied with my stay. Would have been nice to know that when I booked two months prior to my stay. We were there to deer hunt. The plan was to go to bed, sleep, get up early and spend the whole day out. The sleep part didn't happen. I didn't book at a small mom and pop hotel thinking there would be more control and quiet at this hotel. So I paid more and then had to drive further to my destination. Won't be doing that again!
I travel for my job and have stayed at this property before. They were always helpful. This stay left me very disappointed with the hotel and it's staff. I will definitely consider staying at a different hotel, or even outside Aberdeen, the next time I'm up there.
November 28, 2013
Rated 5.0 out of 5.0 by JesseH A reviewer with experience
I work in the hospitality industry and currently manage a hotel outside of the IHG brand. This was my first visit to the property and I have to say I was very pleased. The property was clean, the staff was nice, and design and feel of the property was great. I felt the rate was a little high for a date that they had plenty of rooms to fill, but regardless the money was well worth it. Kudos to your staff!
November 27, 2013
Rated 5.0 out of 5.0 by kojolo breakfast
Great breakfast, great servers for the breakfast, always present
November 13, 2013
Rated 4.0 out of 5.0 by rd4415 Convenience
Our hunting party spends one week per year at this facility during pheasant hunting season and normally have 4 to 6 rooms reserved. We have stayed with you 4 consecutive years and plan to be there next November.
We find the accommodations to be the best value for us in Aberdeen. The location is great and the staff and service is generally good.
November 12, 2013
Rated 5.0 out of 5.0 by jumbojim Comfortable bed
We were so happy with the bed it is the best hotel bed we have ever had in a hotel. Make sure you continue to pick good choices for beds. It is important when traveling to be able to get a good restful night.
The service was very good as well.
Again Thank You
October 7, 2013
Rated 2.0 out of 5.0 by kjada30 Poor Stay
Was not recognized as a Platinum IHG member. Received a bottle of water. Not sure the reason for being a IHG member if there are not benefits. I asked for a room upgrade. I was told they couldn't honor that request, not that they didn't have a room upgrade, but could not make that happen. I travel at least 30 week out of the year this has been one of my worst stays. This hotel does not offer the same government rate as other properties in nearby cities. There is nothing special about Aberdeen to allow for higher rates.
October 6, 2013
Rated 1.0 out of 5.0 by MP12013 Not handicap Accessible through front entry/No longer give Military Discounts
This Holiday Inn Express talks up recent renovations, yet has no handicap access through the front door. The entry consists of a two single doors, without any handicap openers. Very hard to get a wheel chair through the entry. Very sad.. I have stayed in allot of Holiday Inn Express' but this one has the poorest design layout of all.
Additionally, both the service desk & the reservation line, tell me they no longer Military discounts. Are you kidding me????????????
Do yourself a favor and stay somewhere else........
October 5, 2013
Rated 1.0 out of 5.0 by Sis22 Overall service
I was there for a wedding and I don't know what happened but there were numerous problems with making reservations. I was so disappointed with the service!
September 12, 2013