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Rated 4.3 out of 5 by 94 reviewers.
Rated 5.0 out of 5.0 by Food The breakfast items are good, but a better variety of different items, all I ever get at any of Holiday inn express is, 1) muffins 2) rolls 3) sausage gravy and biscuits 4) omelets 5) bacon, or sausage links, patties 6) pancakes January 25, 2015
Rated 3.0 out of 5.0 by Lack of Service causes delay and ceases Waterslide opportunity We chose this HI Express because of waterslide. We went to visit a sick relative. We visited until 7:30pm thinking we had until 9pm for the waterslide. Our keys kept deactivating for our 2 rooms. Between the dead keys and having to get them reactivated... the children missed their waterslide opportunity. I promised they could use in the morning before our check out! I got them ready the next am and found the waterslide CLOSED until 5pm. This was a holiday weekend (school break!) and the slide was closed both Sunday and Monday! The children didn't get to waterslide. Afterwards, I made them shower in our rooms to get the chlorine off their bodies and the HOT water didn't work in our rooms. The handles malfunction and turn the hot off. A maintenance man knew how to fix the problem but, was unavailable. The 6yr old granddaughter had to take a COLD shower. I travel with 5 grandchildren and take them to visit relatives. We could benefit from an adjoined room so I could keep close access to the family, however, this HI Express doesn't have adjoining rooms! What!?! That is not what I consider kid-friendly. I SPENT THE MAJORITY OF TIME AT THE CLERKS DESK WAITING FOR HIM TO TAKE RESERVATIONS WHILE I WAITED FOR KEYS TO BE RE-CHARGED. 4 times I had to get them recharged in 1 nights stay! And waiting for the clerk to get off the phone (while he delayed/killed the childrens' waterslide opportunity is UNACCEPTABLE!) They never got to use the waterslide and THAT IS WHY WE CHOSE THIS FACILITY! FINALLY, There were no special rates... AARP, AAA DISC., so I paid regular rate which was exorbitant to pay without the use of the FACILITIES due to lack of help, not explaining the pool times upon reservation and check in, and keys that kept deactivating. It was an overall disappointment to stay here. January 6, 2015
Rated 3.0 out of 5.0 by Comfortable stay, unable to use fitness room. Staff were very kind and helpful. Room was comfortable. On the downside, fitness room door was broken and I was unable to use this amenity. Very few breakfast options for gluten free breakfast choices. Hot tub floor and seat surface could use some work but the kids enjoyed the pool and slide. FYI the slide is only open limited hours, in our case during the week was 5-9pm. January 5, 2015
Rated 5.0 out of 5.0 by Stays in Aberdeen I spent several nights at the Aberdeen Holiday Inn Express over a 2 week period and was extremely satisfied with the experience. The hotel was clean and comfortable and the staff was professional and courteous. The business center was nearly useless as the computers did not have Microsoft Office software, so working with Excel and Word files was nearly impossible. Otherwise it was a good experience. December 26, 2014
Rated 5.0 out of 5.0 by Good service, good staff I stayed here a few times for work. Always greeted very professionally, staff seems to be trained to make your business seem valuable to them. December 19, 2014
Rated 2.0 out of 5.0 by Poor Wireless Hands down, the worst wireless signal of any hotel I stay at, and it's not a one-time occurrence either. I didn't have any trouble receiving a signal from the neighboring hotel, but didn't have the password. December 8, 2014
Rated 5.0 out of 5.0 by awesome staff This hotel is staffed by courteous, friendly and helpful employees. There is a warm, welcoming atmosphere from the moment you enter the hotel until the minute you check out. I would highly recommend the Holiday Inn Express to anyone who needs to find a place to relax. The hotel is very clean in guestrooms as well as open areas. November 20, 2014
Rated 5.0 out of 5.0 by Great place to stay. The HIE in Aberdeen is a very nice place to stay. The beds are comfortable and the building is quiet. November 12, 2014
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