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Rated 4.2 out of 5 by 188 reviewers.
Rated 5.0 out of 5.0 by Great service Staff were very professional and helpful at all times. The cooked breakfast hot selection is limited to two items only, sausages and scrambled egg which is poor. July 27, 2014
Rated 5.0 out of 5.0 by Perfect overnight stay Staff brilliant..Helpful, efficient on the ball. Sorted out loyalty card number and points total without asking. Breakfast slowly getting their, still room for improvement. Dreadful tables, small and unimaginative as is decor Front seating area still needs looking at as does bar.. It is always difficult to get a room so that must say a lot about people wanting to stay there. July 27, 2014
Rated 5.0 out of 5.0 by Great weekend Stayed here for two nights, brilliant value for money. Rooms were clean, fresh and comfortable. Staff were super helpful. Breakfast was ideal and relaxed. Would stay here again without a moments hesitation. July 26, 2014
Rated 5.0 out of 5.0 by Great stay Yet again a great stay at this hotel. Lovely rooms, helpful staff and a good breakfast! Look forward to returning soon. July 24, 2014
Rated 5.0 out of 5.0 by great place to stay very good , brilliant place to stay , central but away from the hustle and bustle! July 24, 2014
Rated 4.0 out of 5.0 by Acceptable stay Express hotel okay, but no air conditioning in the room and the breakfast was bland with a limited choice of cooked food. Car parking at a premium, but otherwise all was acceptable for a one night stay. July 22, 2014
Rated 2.0 out of 5.0 by Okay, but not particularly good value for the money I have stayed in this hotel several times. It is overpriced considering what they are offering. The rooms are very Spartan. They don't have any upgraded rooms, even if you are entitled to one. The rooms are not very clean. The upholstery on the sofa and chair are stained. The carpets are not very clean. There is insufficient ventilation, leading to the rooms being stuffy. There is no air conditioning. If you leave the window open at night, be prepared to get woken up early by the seagulls. The breakfast is not very good. The eggs are particularly unappetizing. The WIFI is free, but in the evenings, it's so congested that it doesn't work very well. This hotel is not one of the better holiday inn express properties. I stay there only because of the location. There are lots of good restaurants and bars within a short walk. July 15, 2014
Rated 4.0 out of 5.0 by Comfortable room and friendly staff Had an overnight stay in July '14 with my wife and daughter and found the staff friendly and helpful. Room was clean and tidy, good facilities and tasty free breakfast included. July 10, 2014
Rated 5.0 out of 5.0 by business trip I was made to feel very welcome by the staff they were always helpful . The room was nice and tidy as well as the lobby. The bar was well stocked. The service from the coffee bar was fast July 10, 2014
Rated 5.0 out of 5.0 by Always a pleasant stay. We always use this hotel when staying in Aberdeen. We usually stay at a weekend as we know all the hotels are more expensive during the week, but had no choice this time. We cannot fault this hotel on anything. From the minute we arrived we experienced no problems - speedy check-in/check-out; friendly staff July 8, 2014
Rated 4.0 out of 5.0 by Good Location This visit was booked at short notice, all in the Hotel was ready when I arrived and all was as it should be. Hotel is in a very good location. July 4, 2014
Rated 5.0 out of 5.0 by Yet another SUPERB weekend stay ! ! ! As always at this unit. The desk staff are well informed, polite , knowledgeable and very professional. The room spotless and comfortable. This hotel is within walking distance to the city centre and many venues for arts and restaurants. In the box do I recommend this property. a resounding YES ! ! ! July 2, 2014
Rated 5.0 out of 5.0 by Great value and sevice Family break to the city for weekend sporting event, really clean and comfortable. Really great value with the four of us and breakfast included, would use on next trip. July 2, 2014
Rated 4.0 out of 5.0 by Helpful staff and nice room Reception helpful both on arrival and departure. Room clean and tidy with comfy bed, a good nights sleep. Breakfast not bad but no bacon:-( June 30, 2014
Rated 2.0 out of 5.0 by Business trip A very drab, dull and boring hotel. Breakfast was poor. Not good value for money. June 30, 2014
Rated 5.0 out of 5.0 by very friendly and helpful staff hotel ideal to see what we had to see and central to our needs. Staff very helpful and pleasent,could do with a bit more choose on breakfest menu, apart nothing to complain about. June 30, 2014
Rated 5.0 out of 5.0 by Clean and bright room, excellent service Thoroughly enjoyed my stay with my three adult children. Our only little complaint is that the bed settee was not the most comfortable and the breakfast scrambled egg and sausage not very nice, my Son wished there had been bacon too. But otherwise excellent variety or cereals, juices, croissants etc. Overall though, highly recommended and I would stay again.. Thank you June 21, 2014
Rated 4.0 out of 5.0 by Another good experience We have stayed at this hotel many times and again we were not disappointed. Friendly staff and comfortable room which was clean and up to date. Hotel amenities good with a breakfast included in the price. Excellent stay and will stay again. June 19, 2014
Rated 5.0 out of 5.0 by excellent location, comfortable and clean Hotel location is within walking distance of train station. No need for taxis, buses at road end go all over city. Shops and restaurants within 2 mins walk but street of hotel quiet;. ideal location June 14, 2014
Rated 3.0 out of 5.0 by Booked for location Booked because it was close to my meeting venue the following morning. All was clean, staff were nice which are both critical. My gripes are: WIFI was rubbish, kept dropping out which is no good for working Price was high - guess this is just Aberdeen being expensive. "Ironing Room" is a terrible idea. One little box room, miniature ironing board and an iron that you can't easily fill up with water. Just put an iron in each room, most other hotels seem to manage it. June 13, 2014
Rated 4.0 out of 5.0 by Comfortable hotel in poor location The street outside the hotel is very noisy overnight so try to get a room at the rear. Parking is EXTREMELY limited. Despite these negatives, the staff were very friendly and helpful June 11, 2014
Rated 4.0 out of 5.0 by Choices I accept the hotel is busy but the only things that marred an excellent stay were the bar and breakfast choices. June 9, 2014
Rated 5.0 out of 5.0 by Ticks all the right boxes Stayed two separate weekends. Hotel is located in City centre, managed to park the car at the hotel car park both weekends-possibly lucky in that respect. Room is not spacious but is adequate-just what was required as we were out during the day and night-only required for restful sleep-we were not disappointed. Although breakfast is limited it was plentiful and choice met my requirements. Would I stay in this hotel again-definitely-great value for money. Staff very cheerful and accommodating-girl at the breakfast area was immense-never stopped working looking after everyone's needs. June 6, 2014
Rated 4.0 out of 5.0 by Service Erin was the best staff member. Jessica was also cheerful, she did not have to assist me at any time. During my stay, the other two women, they checked me in June 5, 2014
Rated 4.0 out of 5.0 by A great weekend destination Well worth the visit to Aberdeen, Holiday Inn Express was a great choice for a short break to the city, it is well situated just off Union Street and well placed for lots of lovely eating and drinking places. June 3, 2014
Rated 5.0 out of 5.0 by Nice hotel with great service This hotel is in an excellent location just off Union Street and close to all the local amenities. The rooms are spacious and the bathroom well laid out. There was plenty to eat at breakfast and a nice bar to relax in in the evenings but the best thing about this hotel is the staff. From check in to check out you are greeted by happy, smiling faces and nothing is too much trouble. I enjoy coming back to this hotel again and again and would recommend it to anyone looking for somewhere to stay in Aberdeen. It's excellent value for money. June 1, 2014
Rated 3.0 out of 5.0 by Saturday night stay Had stayed here previously and were allocated a room at back of hotel, we were pleased with our room and booked our next stay. On this second visit we were allocated a room at front of hotel overlooking Chapel Street. It was a complete disaster!!! About midnight the noise started and continued till around five o'clock in the morning. People were shouting and screaming at the top of their voices and despite being on third floor we could clearly hear every word or profanity that was said. Apparently there is a nightclub just along from the hotel, a baker's shop directly opposite hotel which remains open all night to feed the revellers and a taxi rank at end of road where people queue up for taxis. Avoid staying here in a room at front of hotel on a Saturday night at all costs. May 31, 2014
Rated 5.0 out of 5.0 by comfortable bed and very friendly staff We were visiting my daughter who stays in Aberdeen. This hotel was very central. The staff were all very helpful and the room was very comfortable for the price. We would certainly use the hotel again only down side was the limited parking. May 30, 2014
Rated 4.0 out of 5.0 by Express Chapel Street Aberdeen Great service from Erin the receptionist , I forgot to book and they really pulled out all the stops to find me a room, I'm lucky that I stay here often and always find the team friendly and helpful! May 25, 2014
Rated 3.0 out of 5.0 by Basic accommodation in central Aberdeen We were looking for budget accommodation to meet up with friends in Aberdeen and the holiday Inn was fine for this. The staff were friendly and helpful, rooms small and pretty basic but ok for a night. There were several noisy groups in the hotel and there was a lot of noise from the street into the early hours - the receptionist told us this was because of an all-night bakery opposite so best to request inside rooms if you want to sleep well. As with all Holiday Inns, the breakfast is free therefore not high quality - the hot food selection is sausages, beans and reconstituted scrambled egg. In the end, you get what you pay for! May 22, 2014
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