Rated 4.3 out of 5 by 308
Rated 5.0 out of 5.0 Friendly staff
This was the first time we had stayed in this Holiday Inn express and we were pleasantly surprised by how quiet it was , given that it was a Saturday and the hotel was busy.
The staff were friendly and efficient and we would use the hotel again.
July 4, 2015
Rated 5.0 out of 5.0 by Chaps19 Surprise party
Booked this for my sister and her disabled daughter so they could attend a surprise 30th party... For her other daughter.
Had difficulty booking on line disabled room but made my booking for a twin room and then phoned the hotel in Aberdeen to inform them that it was a disabled room needed.
They were great and sorted this out for me, they called me back and were very kind and and helpful . They also gave us a separate room for my sister as she is the carer ..
Every one thought the hotel and staff went one step above the normal customer service you can get in some hotels in Aberdeen. I can not thank them enough for making their stay a comfortable and pleasant one thanks Holiday Inn Chapel Street Aberdeen
July 2, 2015
Rated 4.0 out of 5.0 by DerekJ Great hotel close to all amenities
I stayed for onloy a few days and spent little time in then hotel but the time I was there it was very pleasant. The rooms are comfortable and clean.
July 2, 2015
Rated 3.0 out of 5.0 by Boaty88 Nice, simple hotel
No real acknowledgement that I was a Platinum IHG member even though I was hande da welcome letter for IHG members. No mention of a room upgrade etc at all.
July 1, 2015
Rated 5.0 out of 5.0 by ALZ5748 Consitently good
I stay at this hotel frequently and it always delivers. As IHG Platinum I get a quiet room, the breakfast is included and is good with a little variety. Staff are always friendly and polite
June 29, 2015
Rated 5.0 out of 5.0 by ginto j excellent mannered staff
The staff were very good and seemed to value the custom i was giving
June 26, 2015
Rated 4.0 out of 5.0 by JanB58 Good value hotel excellent location
Good value hotel just off Union Street which is the hub of Aberdeen.
Hotel is clean and staff friendly, rooms typical Holiday Inn standard.
Breakfast ok considering its free.
The main objection is the lack of parking, there is a multi storey car park just around the corner which costs £1 per hour so could be expensive if you are staying on any day except Sunday when parking is free.
June 25, 2015
Rated 4.0 out of 5.0 by Natalia S Great value for money
Me and my partner stayed in for one night, the staff were very friendly, efficient and helpful. our room was clean and comfortable. The only thing we weren't happy about was a very strong smell of cigarettes in the corridor leading to our room although we booked non-smoking room, luckily we couldn't smell it inside of our room. Overall I think for the price we paid it's worth to stay in.
June 24, 2015