Rated 4.2 out of 5 by 210
Rated 2.0 out of 5.0 by headedHome27 Significantly Disappointed
Waited a long time for someone to assist with check-in, our room was not cleaned on arrival, and when returning to discuss other accommodations the front desk staff were too busy with personal gossip to assist.
April 25, 2016
Rated 5.0 out of 5.0 by brother jim40 GREAT BEDS
I always stay at this Holiday Inn Express when I visit often Abilene, and the staff was always ready and willing to assist us.I have a 95 year old mother in law who needs us to assist taking care of her so we travel ofter at her home,
April 16, 2016
Rated 4.0 out of 5.0 by veejayr Good Holiday Inn
Clean rooms. You can't really hear the neighboring rooms. I missed a bunch of stuff in my room and the front desk staff were helpful enough and made me room keys twice. Breakfast was so so. Other than that it was a great stay. Just what you would expect out of a Holiday inn.
April 6, 2016
Rated 1.0 out of 5.0 by SARBECK STAY AWAY FROM THIS HOTEL!!!!!!!!
Would never recommend this location ever!! It was our first time in Abilene Texas. Went to check in and as so as you walk in you can smell old and moldy. Walking into rooms carpet was old and looked dirty, room smelled old and moldy. Started to check beds and pulled covers down to check sheets and couldn't believe what I was looking at. There was someone else's long and hair, dirt, and SOMEONE'S HAIR FROM THEIR PRIVATE AREA. It was bad enough that the hotel smelled old and moldy but to have very very dirty beds is something else!! Went to the front desk and told them. Had them replace all covers, pillowcases and sheets in both rooms. YES IT WAS TWO ROOMS THAT WE HAD AND BOTH WERE DIRTY!!!!! We missed the end of the Powerlifting event that we had gone to Abilene for. VERY UPSET/MAD THAT WE MISSED IT DUE TO STAFF AT THE HOTEL BEING LAZY AND NOT DOING THEIR JOB!!!!! We have stayed at other Holiday Express and have never had any problems. Also the breakfast was will not even worth speaking about it cause it was just as bad. WOULD NEVER RECOMMED THIS PLACE!!!!! YOU ALL CAN KEEP THE DIRT, SMELL, AND SOMEONE'S HAIR FROM THEIR PRIVATE AREA.
April 5, 2016
Rated 5.0 out of 5.0 by remo34 Great Overall.,..
Customer service was good. Easy check in and check out. No hassles and great bedding.
April 5, 2016
Rated 4.0 out of 5.0 by RichiLion buen servicio en general
Me agrado el trato al cliente al igual que el servicio de alimentacion.
March 22, 2016
Rated 5.0 out of 5.0 by spoofdr Excellent experience
We have found Holiday Inn Express to be consistently good facilities, great service, and comfortable. There is never any hesitation to stay in this hotel.
March 19, 2016
Rated 4.0 out of 5.0 by mevsowen Great Staff and the room was fine.
This hotel was fine, not the best IHG property we have stayed in, but acceptable. The Staff more than make up for any minor quality issues. Considering that this is a rather remote part of TX this hotel was good and I recommend it to other travelers.
March 15, 2016