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Rated 4.3 out of 5 by 186 reviewers.
Rated 5.0 out of 5.0 by Great location for our stay Everything I have come to expect from a H.I.E. The staff were friendly and efficient, and the guest room was clean. Definitely one of the coldest a/c units in any hotel I have ever stayed. Some of the furniture and carpet in the hotel could stand to be updated/ replaced, the pool needed a cleaning, and the back door wasn't latched closed when we returned both nights. I will definitely stay here again on my next trip to Abilene. August 19, 2015
Rated 5.0 out of 5.0 by Best Staff ever What a great staff in Abilene! They let us look at the two handicap rooms to ensure one of them would work for us and my grandson who is in a wheelchair. Loved their helpful attitude. August 18, 2015
Rated 5.0 out of 5.0 by Enjoyable Stay Everything about the stay exceeded my expectations. August 17, 2015
Rated 4.0 out of 5.0 by Quality hotel at good price. I stayed for 2 nights and staff were very accomodating to my needs. I had trouble getting onto wifi on my work laptop and someone came right up to help me. Fixed the problem right away! August 10, 2015
Rated 4.0 out of 5.0 by Travelling Through It was a great hotel to stay at while we were travelling through to another town. Would stay again! August 10, 2015
Rated 3.0 out of 5.0 by Satisfactory Stay 1) White comforter had a big black mark on top when I arrived - never changed out. 2) Handicap shower - floor too slippery, had to use towels to keep from slipping (soapy residue) 3) Handicap bathroom has no place to put make-up, etc. 4) Carpet was not vacuumed during 3-day stay. 5) Towels were not re-stocked one day. 6) Several breakfast items empty by 7:30-8 a.m. 7) No longer have guest bags for Priority members (water, snack). 8) Sink faucet very difficult to turn off (Room 135) 9) Nice and quiet - able to get a good night's rest. 10) Manager seemed to be a one-man-show: very nice but extremely rushed handling check-in, phone calls, running to take care of needs on other floors, running...running...running. August 10, 2015
Rated 4.0 out of 5.0 by Stayed overnight for wedding Overall, a good experience as with most Holiday Inn Express. The lady working the front desk at check-in was super nice and very cordial to others in front of me. One thing was the AC wasn't super cold, but enough to keep comfortable as I work outside in 100-degree weather. A portion of the wedding party stayed on the second and third floors and they were very pleased with their experience. July 30, 2015
Rated 3.0 out of 5.0 by low quality pool area Need better attention to the pool are. like to have hot tub. Workout room could have more equipment and the treadmill was broken. July 20, 2015
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