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Rated 4.2 out of 5 by 126 reviewers.
Rated 1.0 out of 5.0 by Great Service and Unique process The front desk staff were friendly and great to deal with my requests for help with some business needs. In addition, my flight in the evening before had been delayed and then cancelled and I was unable to cancel my original reservation. The front desk manager stated that I would NOT be charged for this night as their standard policy. I was SHOCKED as all other hotels routinely charge, no matter what, for a no show and seem to be getting stricter every day. I was very pleased and I applaud this policy of understanding the needs and travel issues of their guests. December 13, 2014
Rated 5.0 out of 5.0 by excellent stay We had a lovely stay at the Holiday Inn Express in Abilene. We had been travelling all day and were very tired and hungry. The friendly staff got us settled in quickly and efficiently and recommended a fabulous restaurant for dinner. We had a lovely meal and rested well. Thank you for your hospitality! Sincerely, Nancy December 10, 2014
Rated 5.0 out of 5.0 by Cost Felt it was a little high in price for the area and during the week. Sometimes we feel being a Holiday Inn member and owning a time share (Las Vegas) for years doesn't benefit one when traveling.. December 6, 2014
Rated 4.0 out of 5.0 by Clean and comfortable hotel I come to Abilene Texas for business usually 2-3 days at a time and I have stayed at other properties but this hotel is best for service cleanliness and location to food shopping and my customer highly recommend staying here December 2, 2014
Rated 5.0 out of 5.0 by Great Experience I was staying from out of state for a class. I was surprised by the hotel. I stay at many IHG brand hotels but I was surprised mostly by the staff. Good Job! December 1, 2014
Rated 5.0 out of 5.0 by Spacious, very, very clean room with great beds and large,comfy pillows The entire building was very, very clean including the breakfast area. Very comfortable mattress, sheets were soft and the comforter was warm and soft. Pillows were large and comfy. Staff was very friendly and helpful. Keep your excellent standards and positive attitudes! November 27, 2014
Rated 5.0 out of 5.0 by Good property! Stopped overnight on cross country trip. Good staff, spacious rooms, comfortable property. November 27, 2014
Rated 5.0 out of 5.0 by Comfortable and convenient room easy access I was enroute to a business meeting and this hotel was an overnight stop on my way. It was easy access on and off the Hwy. The price was fair and the rooms were clean and comfortable. Rooms included microwave, refrigerator and coffeepot. The free breakfast included eggs, bacon, sausage, biscuits, pancakes, rolls, etc. Beverages included juice, coffee and hot tea. November 24, 2014
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