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Rated 4.2 out of 5 by 100 reviewers.
Rated 5.0 out of 5.0 by Great Jog Loved this Place Best Hotel I have stayed at in Abilene September 16, 2014
Rated 3.0 out of 5.0 by Not very clean The tile in the entry and bathroom looked as though it hadn't been swept or mopped in a while. Also the AC unit was disgustingly dusty. I almost didn't want to have it on but it was so hot I had no choice. The elevator also seemed like it need servicing. I stay at HIE a lot and this one did not meet my usual expectations. However, I did appreciate that they had a free washer to use. September 16, 2014
Rated 5.0 out of 5.0 by Nice Property Nice Hotel and nice breakfast starting at 6:00 AM. Was not recognized on check in as Platinum member but was after I asked about welcome gift and was offered choice of gift or points. NIce. Was busy in the morning for breakfast and pancake machine was not ready until after 6:30 AM. Understandable as they were busy and alot of people showed up at 6:00 AM. Room was nice and comfortable. Would recommend property to others. September 16, 2014
Rated 5.0 out of 5.0 by Great service I enjoyed my stay very much. From the third floor, the view was beautiful. September 16, 2014
Rated 4.0 out of 5.0 by clean and comfortable the room was clean and comfortable as well as the hotel. September 11, 2014
Rated 3.0 out of 5.0 by Late night employee problems!l We checked in at 2 am. Family had been in serious car wreck so just out of hospital. Clerk greeting us never spoke except to say sign here. We then had to go back to get keys reconfigured, as the did not work. She was watching TV eating Cheetos. Had to clean her nails before she could help us. Then we had a cricket in the room to sing us to sleep. I did tell morning manager about problem. September 10, 2014
Rated 5.0 out of 5.0 by Always good Stayed in Abilene at the HI Express. I can always rely on good customer service and clean rooms. In the room we were given, the coffee pot did not work, so I called the front desk and she appeared with a brand new one with in minutes. September 4, 2014
Rated 4.0 out of 5.0 by Great Location, Close to ACU We were just minutes away from our daughter when visiting her at the ACU campus. Rooms were very clean, very easy check in and check out. September 4, 2014
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