Rated 4.1 out of 5 by 83
Rated 5.0 out of 5.0 by mhs1402 comfortable bed friendly service
would recommend this location to others. Only cons might have been the result of the severe storm. Out of orange juice at breakfast and no sausage. Elevator was affected by the storm. but fixed promptly.
June 16, 2014
Rated 5.0 out of 5.0 by ldk22 very relaxing
Very clean and fresh. Pillows were a little to thick but bed was very comfortable. Will definitely stay again.
June 10, 2014
Rated 5.0 out of 5.0 by Txflier Nice rooms and love the earlier breakfast
Was surprised that the breakfast started at 6am. Must be due early risers in the oil field. Is a few hours from Odessa which is where I originally planned to stay, but good luck getting a hotel room there, and if you do you'll pay a lot more than the Abilene location. Will probably stay here from now on and get up a little early to make it to Odessa for work. Comfortable bed, nice staff, typical breakfast choices, but earlier. Thanks
June 7, 2014
Rated 4.0 out of 5.0 by Blindle3615 Great Stay
I travel to Abilene monthly and always stay here. The staff is always outstanding and friendly. The rooms are the best as for clean, and comfortable. I will continue to stay here each time I come to Abilene.
June 6, 2014
Rated 5.0 out of 5.0 by MM11 outstanding hotell!
experience was great! I checked in late and stayed late the next morning.
June 2, 2014
Rated 5.0 out of 5.0 by birdknit We had awonderful stay!
Our room was comfortable and clean. The staff is to be commended for a job well done! We will be staying at this site in the future!
June 2, 2014
Rated 3.0 out of 5.0 by Jjudge typical hotel on expressway
hotel was clean and has a very friendly staff. Location on expressway exit is typical; if you're just looking for a bed to sleep in, this is good value. If you want to relax and walk around area, then look to downtown Abilene.
May 20, 2014
Rated 3.0 out of 5.0 by Lib817 Not as good as usual
I stay here once a month for work, but this time it wasn't as nice as it normally is. The fitness room needs some major help, but the pool was nice. And 1 (out of 3 I came in contact with) of the front desk employees was really nice & helpful.
May 19, 2014
Rated 5.0 out of 5.0 by Abilene2014 Wonderful Room, Great Staff and Comfortable
I stayed in this hotel for 4 nights. The layout of the room was perfect and provided enough room to set up a pack and play for my son and gave him enough room to crawl around freely. In addition, there was a microwave, mini refrigerator, sink and extra cabinet space above the sink to store baby food and other snacks that I purchased for our stay. Room was clean and beds were very comfortable! I loved how they had the 'firm' and 'soft' pillows marked too. We spent a day at the pool and was provided fresh pool towels. The pool was a good temperature and was clean. We enjoyed our time. The hotel overall was wonderful and the staff was very friendly and helpful. The cleaning staff always left a fresh room, yet, respected our privacy on the morning that we wanted to sleep in and declined service. They still asked if we needed shampoo, soap and took our trash. The front desk provided recommendations for restaurants, let us borrow paper and pens as we sat in the lobby to organize our day. The complimentary breakfast was good too (scrambled eggs.. a bit too salty for my personal taste) but I was able to find hard boiled eggs and fruit which was perfect! Overall, I was so pleased with this hotel and will stay there and recommended it in the future.
May 18, 2014
Rated 3.0 out of 5.0 by acuparents Comfortable bed but bright room
This hotel has quickly gone down-hill. It is in need of general maintenance - it looks worn out, but is not that old. Our King Suite had a comfortable bed and a pull-out couch that was not comfortable either to sit on or to sleep on. Also, the black-out curtains did not block out the light. The breakfast options were very limited as well. We were disappointed in the quality of this stay.
May 17, 2014
Rated 5.0 out of 5.0 by Handlebar regular bi-annual stop
This is a reasonable hotel, friendly & pretty well maintained. 1 of the evening desk employees has been there since I started staying there maybe 4 years ago. It's a little weird to find especially since the road has been torn up for more than a year. It's close to several different real restaurants, fast food choices, & gas stations. My only complaint is the equipment in the work out room needs some attention, maintenance, or replacement. I'll be there again next trip to TX.
May 9, 2014
Rated 5.0 out of 5.0 by Savannah00 School stay
This is actually the 2nd time we have stayed at this particular Holiday Inn for a school related activity. Everyone was super and the hotel was extremely clean! The staff was very prompt with getting me an extra blanket, and they also gave us welcome bags since we are IHG members. Very impressed!
April 21, 2014
Rated 4.0 out of 5.0 by 505Sundowner It was ok
We landed the handicap room for our stay. The room was ok but had some issues. Probably the biggest issue was the lighting in The bathroom. It was very dark in there. There was no counter space at all. Other than that, it was clean and comfortable.
April 10, 2014
Rated 5.0 out of 5.0 by Softball Dad Consistent, Helpful
Impeccable! Clean, quiet, no surprises. Great coffee and hot breakfast starts the day perfectly. Use Enterprise Drive (Check Maps!)
March 31, 2014
Rated 5.0 out of 5.0 by Adam123456 Love, Love, Loved the bed... Soooo comfortable!!
I can't tell you enough about this location. Excellent staff and very courteous. The room was excellent... very spacious. Honestly, in the past I have had issues with being able to get the perfect temp in a room... too cold, too hot once i fall asleep...but this room's unit and overall space allowed the temp to be perfect and it didn't call for me to get up in the middle of the night to turn it up or down. Slept like a baby!! Breakfast was awesome and the coffee was great!
March 30, 2014
Rated 5.0 out of 5.0 by albummaker Very Pleasant Stay as Usual
We always stay at this location enroute to West Texas. Very comfortable accommodations. Front Desk staff very helpful. We will continue to patronize this location. whenever we travel through Abilene.
March 23, 2014
Rated 5.0 out of 5.0 by Ramgrammy Awesome Hotel!
When making reservations, I always ask for a nice, quiet room. Before we even walked in the lobby, Senta made sure we were treated like royalty! She put us in a King Suite, which was by far one of the best rooms we have EVER stayed in. She wanted us to let her know if it wasn't quiet enough. It was PERFECT! We wish we could have stayed longer just to enjoy the hospitality and the room!
March 22, 2014
Rated 5.0 out of 5.0 by Muzic Modern, Roomy, Fridge & Microwave
Only two things prevent me from giving a perfect score on this property and they are both related to the room.
1. Room lighting is always an item I am critical of. In this case there 7 lights/lamps in the room. With all of them turned on the room is still a bit dim with actually a sort of yellow tint. This has most always been a common thing in most properties that I have stayed in over the years. Recently many properties have switched from incandescent to CFL lighting with a high temperature rating (upwards of 5000K which produces a more natural daylight effect. While this is not a "major' issue it is one that I just don't like.
2. The room was very well organized with a king bed, separate table & chairs, a sofa & coffee table, ceiling fan, fridge, microwave, wet bar, flat panel TV and a computer desk, comfortable chair, with a lamp and an overhead light as well as free wireless internet with reasonable speed (3Mbps down & 1 Mbps up). However the desk area had ONE receptacle that already had the clock and the lamp plugged in to it. Additionally the upper portion of the receptacle was so worn that any plug would not stay plugged in. Most properties now have lamps with additional receptacles in the lamp base, in fact there was one in this room but it was by the bed and came in very handy for my phone charger at night.
Good feedback and constructive criticism is my goal here. All in all a very nice property and an overall nice place to stay.
The breakfast was very good and consistently so for each of the 4 days of my stay. The property location was a bit unusual as it was tucked behind two other hotels and a "tiny" sign at the main road. Additionally road construction in the area made access a bit tricky, but anyone with experience with Texas frontage roads and "turnarounds" should have no problems.
March 13, 2014
Rated 4.0 out of 5.0 by rayferr Hard to get to
Great Hotel, Great staff, POOR Access to property, I understand the new road repairs, but the Exit is a mile or more away. But the Hotel is a really good stay.
March 11, 2014
Rated 4.0 out of 5.0 by (KB) Nice stay
Always a nice place to go..lady up front didn't look like she wanted to be there and usually they offer me a gift bag or points .,..but was offered none, overall nice stay.
March 11, 2014
Rated 3.0 out of 5.0 by chopstick Comfortable mattress and pillows
I would stay at this hotel again; however, I would ask for the highest floor accessible. Our room was on ground floor which was loud; not only from other guests, but we could even hear the phone from the front desk ring. We could hear the upstairs guests' every move.
March 5, 2014
Rated 5.0 out of 5.0 by Sylvia14 Beautiful modern room
Highly recommend this hotel! The room was immaculate, wonderful service and the most important a comfortable bed.
February 13, 2014
Rated 5.0 out of 5.0 by Cathy52 Comforable and Clean
I enjoyed my stay. The room was very clean and the bed was very comforable. It was quiet and I was not disturbed by loud guests in other rooms. The breakfast was very good. I'd like to stay again sometime.
February 11, 2014
Rated 4.0 out of 5.0 by SWP7979 Abilene HIE
Nice Room, good staff, quality property. Keep up the good work!
February 7, 2014
Rated 4.0 out of 5.0 by drminupland Comfortable & Clean
This hotel has a friendly staff, is clean and comfortable. The free breakfast was tasty and hot. Would stay again.
I marked location as a con only because the city has Overland Trail all torn up on both sides of the freeway, and it is VERY difficult to get to the hotel.
February 7, 2014
Rated 4.0 out of 5.0 by BKC001 Best Deal in Abilene
Best deal in the area. A lot of places to eat nearby. Close to freeway.
January 25, 2014
Rated 2.0 out of 5.0 by Susan and Dean Nice room but with noise
The room was very nice and comfortable. The staff was great. However we could hear every step taken in the room above. This meant little to no sleep before 11 pm or after 5 am. Would recommend staying on upper floors.
January 4, 2014
Rated 4.0 out of 5.0 by ShirleyJo Always friendly
We have stayed at this Holiday Inn Express for may years. We know we can count on it for always being clean.
December 26, 2013
Rated 5.0 out of 5.0 Untrained front desk staff
Never was anyone in our group recognized for our platinum status nor were we addressed by our name
December 25, 2013
Rated 2.0 out of 5.0 by HIG76 Worst experience at an IHG hotel
My stay at the Holiday Inn Express in Abilene, TX was among the worst of any stay at an IHG hotel in nearly 75 IHG hotels.
The hallway leading to my room and the entry way of my room smelled strongly of smoke despite the hotel being smoke free.
My room itself was not well lite and I discovered food in the bathroom from a previous guest.
Finally upon checkout it was difficult to get the attention of the concierge although I was waiting at the counter they seemed more concerned with repair work being conducted at the hotel.
December 23, 2013