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Rated 4.5 out of 5 by 134 reviewers.
Rated 5.0 out of 5.0 Quiet and easy to sleep Had a room next to the elevator and vending machines. Worried about that when we arrived at the room, but didn't hear a thing. Woman at the front desk was very accommodating. Thank you. Wish I could remember your name. November 18, 2014
Rated 5.0 out of 5.0 by Outstanding place & staff!!! Truly enjoyed a relaxed stay. The staff was so attentive. Wish all hotels were like this one! November 16, 2014
Rated 4.0 out of 5.0 by great hotel and location. I travel a lot for my job and use this property frequently. I have always had a great experience from the check in to check out. Rooms have always been clean and comfortable. I would recommend this hotel to anyone. November 16, 2014
Rated 5.0 out of 5.0 by Best staff Ever! This hotel is always great they treat you like your at home .I would drive extra miles to reach this hotel. November 13, 2014
Rated 4.0 out of 5.0 by Good stay, good bed, great STAFF Noted in detail earlier in this survey ... Room good, breakfast good, room clean, everything worked.. YEAH!exterior good, Staff great! However, pool needs maintenance .. green algae growing under lip of edge of pool ... HOT Tub not working properly as jets would not come on and found several dead spiders around Hot tub ... YIKES! November 11, 2014
Rated 5.0 out of 5.0 by Driving East Because we enjoy being together uninterrupted by people because we are aging quickly, we choose to drive back to the east when we visit our son in Colorado. We always feel confident that somewhere along the way we will be able to find a Holiday Inn and Express at which time we can use IGH points which is very helpful due to limited income. We also know that the staff will be friendly because we are Platinum members and our room will be clean and welcoming. We lve in Charleston, WV and your property in South Charleston has the friendliest, most caring and helpful people I have ever met. Therefore any time we have an event we use that property over others in the city. All in all we feel we cannot go wrong whe we choose IHG properties.. November 7, 2014
Rated 5.0 out of 5.0 by Comfortable bed The room was clean and the beds very comfortable. The check in was speedy and the staff very friendly. The breakfast was great. November 6, 2014
Rated 5.0 out of 5.0 by Great Place for a small Kansas Town! This Holiday Inn Express was great from the time we called for the reservation: courteous service, quick check in, clean and quiet rooms, and all the amenities of a large hotel like a pool, sauna, jacuzzi, business center, and dining room for breakfast.We will definitely stay again when we are in the area! November 5, 2014
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