Rated 4.1 out of 5 by 37
Rated 5.0 out of 5.0 by Beaniesbeach Every employee was very friendly.
Every thing was very good. We really enjoyed it. That is why we come back to your hotel every year.
October 11, 2013
Rated 4.0 out of 5.0 by Vissitor plumbing
The diverter valve on the bath shower could not be operated. The water went only into the bath tub. This is quite an inconvenience to senior citizens who cannot climb into and out of a tub easily. We stayed two nights, a few days apart. In the first room the diverter valve could be used, with considerable effort. The second visit, the valve was jammed tight. Suggest you have the cleaning people alert maintenance on situations such as this.
September 12, 2013
Rated 3.0 out of 5.0 by mikeabilene63 room
I think I was in rm.211. The entrance light did not work, the vent fan in the bathroom did not work, the bathroom sink was partially clogged, and some of the wallpaper was peeling off of the wall! The staff was wonderful and I did not mention any of my problems to them. I was only there for one night and it was something that I could deal with for that short amount of time.
September 9, 2013
Rated 5.0 out of 5.0 by henry65 Henry 65
Slept like alog and didn't hear anything. Front desk was more than accomodating for afew changes I needed to make on my next reservations. Always enjoyable at this HI Express in Abilene.
September 4, 2013
Rated 5.0 out of 5.0 by minniegirl Wonderful!
We applaud the hotel for their excellent service, cleanliness and consistency. Julie, at the front desk, was so nice to us when we had a slight problem with our A/C. She handled it quickly and efficiently.
We travel with our small dog and it's not always easy to find a place to stay so we were very grateful for all their many kindnesses to us and our dog. This particular hotel has caused us to seek other Holiday Inn Express facilities. Thanks for everything!
September 1, 2013
Rated 5.0 out of 5.0 by snakewrangler Great staff, very friendly.
We had an excellent stay and enjoyed ourselves. The staff is great.
August 25, 2013
Rated 4.0 out of 5.0 by Manray Nix the Plastic Ware
All good... except the plastic ware we were provided for breakfast was so poor that we couldn't eat our pancakes! No kidding, it would just bend and or break. Also, the staff in the breakfast area was a bit overwhelmed and seemed to be a bit testy when we asked for assistance. Otherwise good
Oh, the AC unit wanted to burp and trickle before it would decide to come on. Just a bit annoying.
August 7, 2013
Rated 3.0 out of 5.0 by YOUCANDOBETTERRogerThat Weird square bed pillows; who uses these?
The room had a skanky smell. We could hear people's conversations through the bathroom. The cost was about $25 more than it should have been, given what we got. I left a note to this effect with management. It's been 7 days. I have not heard from them. Instead I recd. this impersonal survey, not even acknowledging my note. Who would expect more these days? Not me! It was a Holiday Inn Express. I'll give a Holiday Inn Express one more chance. If it costs this much and I receive this little, last chance Holiday Inn Express.
July 25, 2013
Rated 4.0 out of 5.0 by pilot77 horrible bed but great breakfast
We stayed in your hotel on the 27th of June we had a good bed. But this stay, 2nd of July, we had the worst bed you could ask for. It groaned and made noises like it was going to come apart. It was also very uncomfortable. The front desk staff told us that you had new beds in all of the rooms. This one needs to be replaced again.
However, the lady that fixes breakfast was great. We had HOT food, clean place to eat and was good both stays. Keep her.
July 9, 2013
Rated 5.0 out of 5.0 by DennyKay staff
Office Staff was very helpful. We got a very comfortable room.
July 3, 2013
Rated 4.0 out of 5.0 by CliffordT Good business trip
The hotel was very good. I have stayed in newer Holiday Inn Expresses before but this one certainly served the purpose. The staff was friendly and i could not hear the highway in my room.
July 2, 2013
Rated 5.0 out of 5.0 by TarzanandBabe Excellent location and service
We are booked again for our return trip next week.
June 23, 2013
Rated 5.0 out of 5.0 by CMDRE68 Ike would have liked this HIE
I was in town to visit the President Eisenhower Library and Museum. This hotel is conveniently located near to the complex. And the front desk's recommendation of "Ike's Place" for dinner was excellent. I have stayed primarily at HIEs during my 9000 mile drive clockwise around the USA. This property met all my expectations. Good clean rooms. Pleasant staff. Conveniently located. Good breakfast. Highly recommended.
June 23, 2013
Rated 4.0 out of 5.0 by 19Grandpa40 Excellent beds, maid service outstanding
This is a very nice facility, we rate it the best in Abilene. This visit we were annoyed with a wake up two of the mornings by a dog barking in the room directly above us. Other than the barking dog this was an enjoyable stay and we will plan to stay here again on our next visit to Abilene. If we were asked for our opinion we would recommend NO PETS, only service dogs be allowed to stay here.
One of the maids indicated the dog barked all day, so it appears these customers were using the hotel for a kennel. We do know the dog was in room 209.
June 21, 2013
Rated 1.0 out of 5.0 by JLE5 Clean; great service
We enjoyed our stay at this property in Abilene, KS.
The room was clean & comfortable and the breakfast was well prepared. The kitchen area was very clean. The fitness froom was also clean & the equipment was in good condition.
June 18, 2013
Rated 4.0 out of 5.0 by Katt2013 Clean room, friendly staff
The room at the Holiday Inn Express was clean and comfortable. The bed was great and I loved the pillows! The staff was very friendly, nice and answered any questions I had. The staff also did a great job making sure the breakfast was hot and ready for any of the guests, as well as keeping it stocked so no guest went away hungry.
June 8, 2013
Rated 1.0 out of 5.0 by ErnieG13emg2 Very anti veteran
I would recommend that no one with any affiliation with the military nor anyone who honors veterans stay at this hotel. The breakfast was poor at best. The back door to the hotel wouldn't lock properly. Even the door to our room would have been easy to get into as the door didn't have the proper pins on the latch, so I stayed awake most of the night making sure that my family was safe.
June 4, 2013
Rated 4.0 out of 5.0 by POTUSJoe Friendly Staff
The staff were friendly, helpful and concerned. We arrived as a nasty weather was approaching this area. The staff reminded us of the Approaching storm and ETA as well as road concerns.
February 26, 2013
Rated 5.0 out of 5.0 by Travelor1 Best Holiday Inn Express I have stayed
This hotel is always A great place to stay. The staff is great and the Breakfast is alway excellent. You can not go wrong staying in Abilene KS.
February 24, 2013
Rated 5.0 out of 5.0 by Lovenicepeople Everyone was so nice and helpful
Everyone was so nice and helpful. Customer service could not be better. Thanks Ladies, and thank you for the extra coffee.....lots of work completed!
February 21, 2013
Rated 5.0 out of 5.0 by Maggie2929 Great place
I was very pleased with this Holiday Inn. Staff was very nice and helpful. Location is great. It is right across the street from the Brookville Hotel.
February 2, 2013
Rated 5.0 out of 5.0 by Shanna very comfortable!
Overall, we had an excellent stay at this Holiday Inn Express.. We would highly recommend this hotel to any other in Abilene!
January 31, 2013
Rated 4.0 out of 5.0 by srs56 Good place to stay
The hotel itself is clean and well cared for, the pool area is nice, the maids are very friendly and the breakfast was good. They were able to provide a small room for a family reunion we were planning with no trouble. We also got a discount for my husband being a fireman. The only complaint we had was a staff member stepping into the maintenance room in the pool area to smoke while we were using the pool (can't be safe, can it?).
January 3, 2013
Rated 5.0 out of 5.0 by Laura88 Wonderful
Thank you to the staff that made our stay PERFECT! Any time we needed something, they were there to help. The breakfast was great each morning!
January 1, 2013
Rated 1.0 out of 5.0 by susang IF YOU DON'T MIND A MOUNTAIN OF HAIR IN YOUR BATHTUB
I've stayed here before. One time I used the whirlpool and the filth that came out of it was awful but I ignored it and did not complain. I stayed there around five days ago and when I went to take a shower in the morning, there was so much hair in the bathtub that I gagged (thank goodness I had not eaten anything) for around ten minutes. I will never ever stay there again. I did complain, and if they were half way intelligent they would have credited my stay for the disgust I had to suffer the next morning. I didn't have time to wait around for a housekeeper to come in to clean either. Never again.
December 19, 2012
Rated 5.0 out of 5.0 by PlaneTraveler Friendly Staff
My husband and I stayed a couple days over Thanksgiving and we were quite happy with our accommodations. The room was clean and quite and comfy. All of the staff were so friendly and helpful. We certainly would stay at the Holiday Inn Express in Abilene, KS again and highly recommend it to travelers.
November 28, 2012
Rated 2.0 out of 5.0 by ILDUKHUNTER Bad mattress
Internet service was bad. Completely down on the moring that I left. When I used the lobby computer the night I checked in, the clock was off. Very uncomfortable. Enjoyed the hot tub. Mattress wasn't good as I neither of us were able to sleep. No cranberry juice available.
November 17, 2012
Rated 5.0 out of 5.0 by henry65 Clean and Comfortable bed.
The rooms always seem clean especially the bathroom which is important to the wife. The rooms seem extremely quiet every time we have stayed at the Abilene, Kansas location.
October 11, 2012
Rated 3.0 out of 5.0 by mom51 OK For One Night Stay
Front desk staff was extremely friendly and helpful. Unfortunately this HIX just felt like a dated motel and the breakfast choices were subpar when compared to other HIXs. It was OK for a one night stay.
October 6, 2012