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Rated 4.6 out of 5 by 217 reviewers.
Rated 3.0 out of 5.0 by Clean room, intrusive staff The room was clean and well appointed. The continental breakfast gave great options and was well stocked. The front desk staff was pleasant. I did not appreciate the housekeeping staff banging on my door while I was resting. They persisted until I dressed and came to the door where I was confronted by two housekeepers and asked whether the assigned housekeeper did a good job. I don't mind online surveys, or feedback cards in the room, but I do not want to be disturbed by univited staff during my stay. November 4, 2014
Rated 5.0 out of 5.0 by Weekly stay Comfortable room to relax in after work. Good variety of food for breakfast. November 4, 2014
Rated 4.0 out of 5.0 by Dogs I am not happy with dogs in the motel. We were having breakfast Saturday when there was a disturbance in the lobby with a barking dog, however I would stay there again. November 2, 2014
Rated 5.0 out of 5.0 by great place to stay I was greeted with a smile, when I walked through the door. Rooms were spacious and very clean and the beds were comfortable. The breakfast was very good--love the cinnamon rolls as a treat in the morning. I will stay here again! October 27, 2014
Rated 2.0 out of 5.0 by Felt Like An Old Motel The hotel had the feeling of a dingy, dated motel with the smell of smoke in the hall and stairwell carpeting. The room (and especially the bathroom) felt very old and in desperate need of an update. The lack of a fitness room was also very disappointing. October 27, 2014
Rated 5.0 out of 5.0 by Best Staff Ever! This is the best hotel staff I have encountered in many years traveling all over the world! They were warm, friendly and very attentive. If you are looking for a place to stay and be treated like family, then this is the place! October 26, 2014
Rated 5.0 out of 5.0 by restful Pleasant surroundings, helpful staff, good breakfast. Appreciate amenities such as newspaper, apples for snacks and coffee, tea etc. available to guests. October 24, 2014
Rated 5.0 out of 5.0 by Good Experience at Holiday Inn Express Great access to Interstate 81...comfortable hotel, would stay again. October 24, 2014
Rated 5.0 out of 5.0 by Pet Friendly This hotel is pet friendly and has an area that is well lit for walking your pet. The outside is clean but plain looking so it was a wonderful surprise to find the inside of the hotel beautifully appointed. The beds were comfortable, and the rooms were clean. We had to ask for soap which we received from the front desk attendant with many apologies. The internet password did not work after midnight and I had to wait until 7:00 am to get the new one. Overall we will be staying here again. October 24, 2014
Rated 5.0 out of 5.0 by Great place to stay I love this hotel. The Staff is awesome and treats you well. Even the guest seem to be friendlier. I loved everything about this hotel. October 23, 2014
Rated 2.0 out of 5.0 by NICE AREA - POOR HOTEL Upon arriving to this property for wedding weekend on 10/17 - 10/19 there was a lady with old dog in lobby. Our room was on the 3rd floor- The elevator was in need of some cosmetic repair. Once in our room (it looked at the pool as we took in the view of pool and RT 81) we noticed a large crack/hole in the side of our window sill. The aircondition had a shield hanging off, and there was a ROACH on celing which by the was was walking towards me! In the bathroom there was sometype of blood stain on wall by the light switch. The Water Sprinkler had a hole around it that was bigger than the actual spinkler. OK So the hotel was sold out and I had no choice but to stay there. At night all we could hear was the trucks on the highway even with the air unit on. Not a very good sleep! ON SATURDAY - woke up had good breakfast. The lady in breakfast area was very friendly, So I tried not to think about room and night before. We went to market walked around enjoyed the lovely town. We came back to room about 11:30 am to get ready for wedding, room not made up - but hosekeepers on floor. We left room at 1PM to wedding and Housekeeper right outside our room accross hall - acknowledged us. We came back at 8PM to our room never made up, the two beds were exactly how we left them, towels on the floor and NO Tolite tissue (BTW we had only a little to begin with). The garbage still in room. VERY DISAPPOINTED! I called the front desk, a gentleman came up with some towels and tissues, but did not do anything or offer to take our garbage or damp towels. I WILL NOT RECOMMEND THIS HOTEL BTW= before arriving at this Holiday Inn Express the night before we stayed in Woodstock, VA at a Holiday Inn Express that was awesome! What a difference. October 23, 2014
Rated 4.0 out of 5.0 by Great service and clean hotel After having several issues with trying to stay at other hotel chains during a recent mini-vacation, we decided to try Holiday Inn Express chains. We stayed at several during a recent trip and they were all consistently clean. The service personnel at this hotel was super friendly and really helpful. He went out of his way to help us. Clean hotel, good value. October 23, 2014
Rated 5.0 out of 5.0 by Great Stay in Abington Great room, Great price, great service. Would stay here again in the future. Loved the fresh VA apples in the lobby October 22, 2014
Rated 5.0 out of 5.0 Wonderful stay. Enjoyed it so much! I enjoyed this hotel very much. The staff was very friendly and helpful. I would recommend this hotel to anyone. The hotel was clean and smelled fresh and I felt very safe there. I will be back! October 22, 2014
Rated 5.0 out of 5.0 by Great Service, Gread Breakfast All of the staff was friendly and helpful. Room very clean and very comfortable. Would definitely stay again. October 20, 2014
Rated 5.0 out of 5.0 by Great Hotel We stayed at five different hotels during a recent pleasure trip. The Holiday Inn in Abingdon was the best of the lot. Clean, friendly staff, very good breakfast and reasonably priced. I really don't have any recommendations as they met or exceeded my expectations on all counts. October 18, 2014
Rated 4.0 out of 5.0 by Would stay again A comfortable place to rest. Close to highway and not the most picturesque, but good value and accommodating staff. October 11, 2014
Rated 5.0 out of 5.0 by Very Nice Staff Great staff, clean hotel, easy parking, close to highway access. Good breakfast. October 11, 2014
Rated 4.0 out of 5.0 by The breakfast lady The premises are clean, room was comfortable, and the breakfast lady was friendly and helpful. October 10, 2014
Rated 5.0 out of 5.0 by Great place to stay while visiting Abingdon Very friendly and courteous staff and quiet rooms. October 6, 2014
Rated 5.0 out of 5.0 by Fantastic as I've come to expect with Holiday Inn Express! I am never disappointed when I stay at Holiday Inn Express! Comfortable beds, clean rooms, great internet service and a great breakfast . . .what more can we want! . . . October 3, 2014
Rated 4.0 out of 5.0 by Fine The sheets were a bit scratchy, but everything was adequate, and the breakfast lady was extremely attentive and accommodating. I appreciated the all-day coffee and fruit in the lobby. Pancake machine rocks. October 1, 2014
Rated 4.0 out of 5.0 Courteous Staff Came in tired and hungry and in a hurry in mid-afternoon. Breakfast lady heard my complaint and offered to make me an egg sandwich from breakfast supplies since there was no restaurant in the hotel. Thats service! September 30, 2014
Rated 4.0 out of 5.0 by Recent Stay Very decent, clean location. Breakfast was good and staff very helpful. September 30, 2014
Rated 4.0 out of 5.0 by Helpful staff person During breakfast at the hotel, a female hotel staff person was very helpful - offering great information and helping me to use the pancake machine. I don't know her name, but she was great. September 28, 2014
Rated 5.0 out of 5.0 by Comfortable and clean room and courteous staff I stayed at the Holiday Inn Express in Abingdon, VA while in town on a business trip. The room was clean and the bed was comfortable. The staff allowed me to check in early and were very courteous. They also allowed me to check out late after an extremely long two days of work. After working over eighteen hours the last day of my trip it was nice to know I didn't have to rush to get checked out of the hotel. I would recommend this Holiday Inn Express to everyone. September 25, 2014
Rated 5.0 out of 5.0 by Great service and friendly staff From check in through check out we were greeted as friends and asked what could be done to make our stay more enjoyable. Excellent room, bed and common areas. Clean and comfortable. We'll be back September 23, 2014
Rated 5.0 out of 5.0 by Met expectations! It's a Holiday Inn Hotel that met our expectations there isn't anything more to be said September 23, 2014
Rated 5.0 out of 5.0 by Breakfast service We have stayed at the HIE, Abingdon, many times due to functions in Bristol. The lady running your breakfast has been there for all of our stays. She is very efficient in her job, as well as. courteous and friendly. HIE, Abingdon, is very fortunate to have a person of her character as an employee. September 17, 2014
Rated 5.0 out of 5.0 by Friendly and helpful staff We arrived at 530 am. The front desk clerk was friendly and helpful. The breakfast room attendant was getting the breakfast ready to open at 630. She offered to get us coffee and a snack before we went to bed after driving all night. This hotel is a cut above most other hotels I stay in. September 15, 2014
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