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Rated 4.6 out of 5 by 144 reviewers.
Rated 5.0 out of 5.0 by Solid hotel for travelers Nice place. Have stayed several times. Convenient location to interstate, friendly staff, and clean comfortable rooms. Never any problems. June 28, 2014
Rated 5.0 out of 5.0 by Nice place to stay A nice facility with very competent folks at the front desk. June 26, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service Great staff and very knowledgeable of area. Very attentive to our needs and fully answered our questions. June 23, 2014
Rated 5.0 out of 5.0 by Comfortable Stay Rooms were clean and comfortable, with friendly/helpful staff. June 20, 2014
Rated 3.0 out of 5.0 by Overpriced carpet was wet in room, smelled of air freshner too strong in room. June 18, 2014
Rated 5.0 out of 5.0 by good accommodations for wheelchair access room/bathroom Very comfortable and large room for easy wheel chair access. Very friendly and helpful dining room staff. Good amount of breakfast sitting area. Very good washer/dryer. June 17, 2014
Rated 5.0 out of 5.0 by Nice hotel Clean, comfortable hotel with a friendly staff. Convenient to the interstate. June 16, 2014
Rated 5.0 out of 5.0 by Great staff!!!! very friendly and helpful!!!! We would highly recommend this hotel to anybody. The staff was very friendly and helpful, the rooms were very clean and comfortable. Great stay!!!!! June 16, 2014
Rated 5.0 out of 5.0 by Fantastic room and service This is why I don't like to fill out these surveys. I said the place, room and employees were fantastic. What else could I say! June 14, 2014
Rated 5.0 out of 5.0 by Service second to no one.. I travel on a regular basis and this entire staff was the finest and most caring I have found anywhere. June 14, 2014
Rated 5.0 out of 5.0 by Stay in Abingdon, VA The staff make this property across the board. Everyone was excellent. June 14, 2014
Rated 5.0 out of 5.0 by Great Holiday Inn Experience Nicest Holiday Inn Epress Hotel I have stayed in this year. Quite, very clean. June 13, 2014
Rated 5.0 out of 5.0 by Great night We were just passing through, but this hotel went out of their way to make our one night stay excellent. Front desk staff were extremly nice. Rooms were great and the breakfast in the morning was super. June 10, 2014
Rated 4.0 out of 5.0 by Harley F/F This was our first night back on the road heading to CA after our cross country ride to DC and it was a very rest full night at very nice property with good food in walking distance. We highly recommend this motel. June 5, 2014
Rated 5.0 out of 5.0 by Great Front Desk Evening/Night staff Dan and Danny were a great team. They effectively checked us in in less than 1 minute and we were off to our room. June 5, 2014
Rated 5.0 out of 5.0 by Great stay Very clean rooms, very friendly and helpful staff. Nice amenities. I would stay here again and recommend it to others. June 3, 2014
Rated 4.0 out of 5.0 by Awesome internet and a nice breakfast The woman in the breakfast area is very hospitable and could answer any question you have about the area (even where the speed traps are!). This was the best internet service I've used in any hotel I've stayed in for business (even some 5 star ones). The only complaint was the overly aggressive housekeeping manager. If the hotel is concerned about it's housekeeping service, send out a daily survey. I thought it was inappropriate to be disturbed on three occasions about whether or not I was satisfied with the housekeeping service. If I wasn't before, I would be now, with the annoyance. June 3, 2014
Rated 5.0 out of 5.0 by Excellent all around! Very good service, accommodating staff, very nice rooms, and a very good breakfast. I would definitely stay there again and recommend it to any of my friends or family. June 2, 2014
Rated 5.0 out of 5.0 by Help from the front desk I will mail you the names of the two young men at the desk when I find them. Perhaps you know who was there at the time. The one that was sorta in charge helped us locate a wrecker and he seemed to be the manager. The other young man was equally as kind and the three of us were comfortible while waiting for our ride to the dealership near by. June 1, 2014
Rated 5.0 out of 5.0 by Great people to give help. Great comfortable bed and room. The people at the desk were very helpful in finding a great place to eat. Room was very comfortable and clean. Breakfast was very good. May 23, 2014
Rated 5.0 out of 5.0 great service from front desk, Danny. Danny is simply outstanding and second to none in service.We were traveling south about 6 nights ago and stayed here and experienced the same service and friendliness. While traveling north to go home, Danny was again at the front desk. Holiday Inn Express is very fortunate to have Danny. The lady at the breakfast is also exceptional. So very friendly and helpful. May 18, 2014
Rated 5.0 out of 5.0 Very nice Stopped in to see my dad who is thru hiking the AT. It was a very nice facility and the staff was wonderful. The breakfast lady was awesome and really went above an beyond :) May 7, 2014
Rated 5.0 out of 5.0 by Refreshing stop over Clean room and very friendly and pleasant staff … perfect for a refreshing stop over on trip home. Breakfast selection and preparation was better than expected. When in area again, would choose to stay here. May 6, 2014
Rated 5.0 out of 5.0 by Great breakfast and stay Very nice stay on our way up north. The breakfast and the lovely woman managing it was especially awesome. April 28, 2014
Rated 5.0 out of 5.0 by Great customer service The gentleman at the check-in desk was extremely friendly as well as the hostess in the breakfast room. It really makes a difference to be welcomed in this manner...sets the whole tone of the stay. The room and bathroom were very clean and nice and the location was excellent to either downtown Abingdon or to continue on to Damascas for the Creeper shuttles. April 22, 2014
Rated 5.0 out of 5.0 by Nice hotel!! I have visited this hotel when traveling for work. I like this hotel and would stay again!! April 8, 2014
Rated 4.0 out of 5.0 by Pillows need replacing Overall, not a bad stay. But please replace your pillows with "firm" and "soft" as advertised. There were no "firm" pillows in my room. April 7, 2014
Rated 4.0 out of 5.0 by Friendly staff The room was small and only had a chair for my wife and the other chair was for the desk, not that comfortable. A couch would have been better for 2 people. I was having a quick nap and was awakened. Thought my wife went for a shower by the noise I was hearing but it was the unit beside ours with the shower on. Same thing the following evening. March 20, 2014
Rated 5.0 out of 5.0 by excellent staff & very clean we stayed here for the march bristol race weekend i normally stay @ the holiday inn up the road but i stayed here excellent choice the staff were very friendly the cleaning staff was excellent the food was good if i go back to bristol i will stay here March 20, 2014
Rated 5.0 out of 5.0 by Excellent service with clean room Extremely friendly staff, clean room, pet friendly! March 8, 2014
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