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Rated 4.6 out of 5 by 195 reviewers.
Rated 4.0 out of 5.0 Courteous Staff Came in tired and hungry and in a hurry in mid-afternoon. Breakfast lady heard my complaint and offered to make me an egg sandwich from breakfast supplies since there was no restaurant in the hotel. Thats service! September 30, 2014
Rated 4.0 out of 5.0 by Recent Stay Very decent, clean location. Breakfast was good and staff very helpful. September 30, 2014
Rated 4.0 out of 5.0 by Helpful staff person During breakfast at the hotel, a female hotel staff person was very helpful - offering great information and helping me to use the pancake machine. I don't know her name, but she was great. September 28, 2014
Rated 5.0 out of 5.0 by Comfortable and clean room and courteous staff I stayed at the Holiday Inn Express in Abingdon, VA while in town on a business trip. The room was clean and the bed was comfortable. The staff allowed me to check in early and were very courteous. They also allowed me to check out late after an extremely long two days of work. After working over eighteen hours the last day of my trip it was nice to know I didn't have to rush to get checked out of the hotel. I would recommend this Holiday Inn Express to everyone. September 25, 2014
Rated 5.0 out of 5.0 by Great service and friendly staff From check in through check out we were greeted as friends and asked what could be done to make our stay more enjoyable. Excellent room, bed and common areas. Clean and comfortable. We'll be back September 23, 2014
Rated 5.0 out of 5.0 by Met expectations! It's a Holiday Inn Hotel that met our expectations there isn't anything more to be said September 23, 2014
Rated 5.0 out of 5.0 by Breakfast service We have stayed at the HIE, Abingdon, many times due to functions in Bristol. The lady running your breakfast has been there for all of our stays. She is very efficient in her job, as well as. courteous and friendly. HIE, Abingdon, is very fortunate to have a person of her character as an employee. September 17, 2014
Rated 5.0 out of 5.0 by Friendly and helpful staff We arrived at 530 am. The front desk clerk was friendly and helpful. The breakfast room attendant was getting the breakfast ready to open at 630. She offered to get us coffee and a snack before we went to bed after driving all night. This hotel is a cut above most other hotels I stay in. September 15, 2014
Rated 4.0 out of 5.0 by Great staff Staff were very friendly. Comfortable rooms and good breakfast September 14, 2014
Rated 5.0 out of 5.0 by Nice quiet room, comfortable bed, great breakfast Lovely staff, nice, quiet comfortable room. The coffee was fresh and there are a lot of different choices for breakfast. We needed to leave around 6:45 AM and the breakfast server had everything out and ready by 6:00 and was very accomodating with our early schedule. September 9, 2014
Rated 5.0 out of 5.0 by Great stay Stay at this property quite often. It is always a pleasure to return. September 8, 2014
Rated 5.0 out of 5.0 by First rate experience We've stayed at this HIE before. It's excellent: very clean, very quiet. The staff was very helpful to me as I asked for advice about restaurants and such. One thing I'd recommend: you cannot tell which hotel this is when you drive up to it: GET SOME SIGNAGE!!! There is nothing that indicates it's an HIE (the large sign visible from the freeway is invisible from the parking lot). September 8, 2014
Rated 5.0 out of 5.0 by Comfortable bed and great service We had a great stay. We have stayed many times here Very nice every time.. Great Staff very helpful. September 8, 2014
Rated 5.0 out of 5.0 by Staff Your front desk staff was so nice and gave us a room on the first floor when we asked for that. I am handicapped and it was really great to have the room we requested. You staff is so nice, the front desk and the woman who was is charge of the breakfast buffet made us feel as if our stay was important to them. We certainly would recommend this Holiday Inn and will stay there on our next trip to visit our family in Tennessee. September 7, 2014
Rated 4.0 out of 5.0 by Motels are motels If you travel a lot, Holiday Inns and Hamptons are not very notable, except that Hampton's beds seem better on average. Being ON the Interstate is convenient, but pretty noisy, especially by the pool at this location. We asked the night manager for a good pizza recommendation, and were very disappointed with the $19 small pizza (paid for large), which tasted like bad frozen pizza. For $19, we expected it to be good! We will not be returning there. September 5, 2014
Rated 5.0 out of 5.0 by Wonderful staff We were impressed with the helpfulness and friendliness of the staff. In our travels we do not typically see such great service and caring personalities. September 4, 2014
Rated 4.0 out of 5.0 by Good, but... Not much to do in the area. The breakfast attendant was on her phone more than anything else I saw. However, the beds were comfortable and would stay again. September 2, 2014
Rated 5.0 out of 5.0 by Barter Trip We always enjoy this hotel. The beds are very comfortable and the staff is great. This was an overnight getaway to the Barter and we had a great time. September 2, 2014
Rated 5.0 out of 5.0 by our stay great hotel,breakfast, room and we would stay there again when pass through VA. September 1, 2014
Rated 5.0 out of 5.0 by very friendly staff and clean rooms I thought the motel and staff was very good. Will stay ther again. August 27, 2014
Rated 5.0 out of 5.0 by Very clean Nice value hotel, very clean with caring staff. The room was very quiet with comfortable beds and pillows. Beverages were available at all hours. I plan to stay here again next year if available. August 27, 2014
Rated 4.0 out of 5.0 by every thing was great the hotel staff was great the over all the place was very clean the location was great for me, but they DID NOT have a dining room in the hotel which i thought was not right, you had to leave to have dinner or lunch. August 25, 2014
Rated 5.0 out of 5.0 by excellent stay As always, nice rooms and friendly staff. Updated carpets, bedding and baths are very nice August 21, 2014
Rated 5.0 out of 5.0 by Great Place to Stay in Abingdon! This has been my 4th stay at the Holiday Inn Express in Abingdon, VA. You simply cannot beat the value and customer service found here. Their customer service is top notch, and every single person on their staff is incredibly friendly. A good hot breakfast available every morning and Jane and staff go out of their way to make sure you feel at home! Great place, give it a try! You wont be disappointed! August 21, 2014
Rated 5.0 out of 5.0 by Perfect place to stay The staff at this Holiday Inn where friendly and helpful. Clean rooms, fast internet, and great breakfast available! August 20, 2014
Rated 5.0 out of 5.0 by Barter Theater In town mainly for the theater. The motel was fine. August 20, 2014
Rated 5.0 out of 5.0 by great stay wonderful staff, very clean hotel and very nice free breakfast August 19, 2014
Rated 5.0 out of 5.0 by EXCELLENT STAY!!!!! We have stayed in this Holiday Inn several times because we were working in the area. It has been outstanding every time. Very clean and well maintained. The staff is very accommodating, especially Danny Owen. He goes above and beyond his duties to make sure you have the best stay ever!! we highly recommend this hotel to everyone!! August 18, 2014
Rated 5.0 out of 5.0 by Comfortable Stay Felt welcome. Really like the way the GM interacted with guest and his staff. Breaskfast bar hostesses was very attentative to our needs. Also, the cleaning staff made us feel welcome and inquired of our needs. Really liked the location to the historic areas of Abingdon. Highly recommed this hotel for a relaxing getaway. Also, being able to get icecream at a different location each night added to our good feeling stay. August 14, 2014
Rated 5.0 out of 5.0 by Very comfortable and great service We have always enjoyed staying at this particular Inn. Everything is just what we expect, clean, quiet, accommodating and convenient. We particularly like the breakfast set-up as well as offering fresh fruit in the lobby and coffee and/or tea 24 hours a day, very nice. We have stayed at Holiday Express in Abingdon since 2007 and what is nice is that everything has been consistent and so very dependable. August 14, 2014
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