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Rated 4.5 out of 5 by 106 reviewers.
Rated 5.0 out of 5.0 by Great service This staff here was very helpful. I had been traveling for several days & had a horrible experience in another hotel chain. My husband had stayed here before and had a great experience, so I traveled on another hour just to be able to stay in Abingdon. The HI staff helped get a pet friendly room for me and gave us doggie treats.There is a special "doggie potty" area which was clean and easy to use. The staff made sure we were well taken care of. The room was so comfortable and we had a wonderful nights sleep. Thank you so much for making our trip more comfortable! November 26, 2012
Rated 5.0 out of 5.0 by Great Hotel; Great Town We found this facility to be in excellent condition, and the staff were outstanding in all respects. They were GREAT Abingdon boosters who provided top notch recommendations on what to see and do, and in particular where to eat. STOP here! You won't regret it! October 29, 2012
Rated 5.0 out of 5.0 by Convenient, comfortable and pleasant Nice location just off I-81. Room was clean and comfortable. Breakfast was very good. Staff very accomodating. Very pleasant expereince. October 27, 2012
Rated 5.0 out of 5.0 by very nice staff very courteous, professional and helpful, nice room, bed was clean and comfortable, very nice, good coffee October 22, 2012
Rated 4.0 out of 5.0 by great overnighter Second time staying here for our trip between home and nashville. Friendly staff, We'll be back. October 13, 2012
Rated 4.0 out of 5.0 by Good...except The overall hotel is clean and the staff is friendly. The two issues that should be addressed is the horribly slow Wi-Fi speed (I couldn't send/receive emails) and the clerk standing by the door smoking. I do not want to walk through a cloud of smoke to enter the hotel. I understand Damascus is in the tobacco belt of America, but have a designated spot for the employees to smoke and limit smoking to breaks. This guy was by the door smoking all the time! I booked this room through our travel team and it advertises a workout center, but it is not onsite. They co-op with a local gym across the street. It was nice to have a fullsided gym to workout. October 9, 2012
Rated 5.0 out of 5.0 by Comfortable beds great location It was a very nice stay. Beds were comfortable and it was just far enough off the intersate that there was no noise to wake you. October 7, 2012
Rated 2.0 out of 5.0 by Need Knowledgeable night staff I recently checked in to the Abingdon Holiday Inn and stood in line behind a women who had started checking in over an hour prior!! Once she was finally straightened out, it was my turn. Although it only took 20 minutes for me (which is still unacceptable), the entire time the gentlemen had to be lead step by step over the phone by someone else. He had no idea how to make reservations....not one single click. I knew more about the hotel and its procedures and hours then he did. It is totally unprofessional for a business of this size to have untrained staff working by themselves at night. Another knowledgeable staff member should be with them until they understand the system. October 1, 2012
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