Rated 3.8 out of 5 by 74
Rated 5.0 out of 5.0 by SandyRandy Memphis move
Great! Pet friendly, my Boston Terrier Lizzie loved her stay here.
I would come back in a heartbeat.
December 13, 2013
Rated 5.0 out of 5.0 by countrygates Great Service
First time I stayed at this Holiday Inn. I had a wonderful young man at the front desk, who welcomed me and had my room ready before I got there. Because I am a IHG member, he immediately offered me a free beverage and snack. He informed me of the free breakfast in the morning and even offered a wake up call. My room was extremely clean and comfortable. It was one of the best Holiday Inn's I have stayed in and would return if I ever get to the area again. Thank you
December 6, 2013
Rated 3.0 out of 5.0 by Zahart Shower
The shower in my room wouldn't drain. There isn't anything worst then standing in the tub taking a shower and the tub fill up with water!
November 18, 2013
Rated 5.0 out of 5.0 by RTTLove3 Nice Room and Great People
I stay 2-3 times a month on average. Always smiling and trying to exceed my expectations. I recommend the place to all my associates.
November 17, 2013
Rated 5.0 out of 5.0 by tonytd11 2nd stay
when traveling I knew that I would have a good stay. This is the second visit in 6 months.
November 12, 2013
Rated 3.0 out of 5.0 by tcandoit Beautiful venue----disappointing experience
I've not said this in some time about this brand--if ever. While this was not horrible--there were several things that I wish I had complained about while there but i knew I would have to move myself to another room & I was exhausted.
**The bathroom smelled soured--so I kept the door closed
**The lighting in the closet/entry area was poor, making it a less than good choice to set up ironing board.
**The carpet was dusty at edges and had specks of paper, lint, etc all around--I don't think housekeeping had vacuumed in a while
**the air conditioner didn't work properly so I was warm instead of comfortable ALL night
**i usually request (it's on my preferences) a lower floor room, handicap (I like the larger bathroom)--I was asked at checkin "do you need wheelchair access?" I said no, but gave them my preferences---I was told, ok, we have put you in a lower floor room---I was placed on forth floor, room 414--given the fact that the hotel was virtually empty in retrospect this was not very good service wise
**finally. As I said earlier, I was exhausted--and there was not a sign of a suitcase carrier/trolley (whatever) anywhere to be found---the place was deserted---I had to make 2 trips to my 4th floor room to get my stuff in for the night
**finally, 2--the place is pretty but impractical...the front entry is soooooooo far away from parking--this was further exacerbated by the fact, stated earlier, that there was NO aid to get my stuff to my room.
In the long form given here I will NOT stay here in the future--and will steer people clear of it as well.
November 5, 2013
Rated 5.0 out of 5.0 by nalomma The place to be in Bristol
I was there on business and they were able to get me in at a good price and rooms are nice and clean.
October 23, 2013
Rated 2.0 out of 5.0 by Traveler20132013 October 2013
Very poor housekeeping. Filthy bath tub dirty washcloth hanging from top of shower curtain.
Front desk staff was friendly, but really don't recommend this hotel if you like clean accommodations.
October 13, 2013
Rated 4.0 out of 5.0 by MajorHarv Major Harv
Very convenient location in the close proximity of MANY restaurants & right off I-81. The only complaint I have is the sound of traffic on the interstate all night. Although breakfast wasn't included with the room & the dining room was just opening, every effort was made to serve us quickly. The breakfast "special" was cooked perfectly.
October 9, 2013
Rated 4.0 out of 5.0 by RoadWeary2 meridian Mississippi
Friendly and helpful staff. Pleasing and helpful attitude. We felt at ease and relaxed here.
October 2, 2013
Rated 1.0 out of 5.0 by MichiganBusinessOwner Poor Housekeeping
We left early in the a.m. for a full day of activity, only to return to a room which had never been cleaned, bed not made, bathroom not cleaned, etc. Not the service one would expect for the amount paid. We checked out the next morning and went elsewhere. We previously submitted a review with detail, however, Holiday Inn wouldn't allow it because we mentioned our rate and the competitor we went to when we checked out early.
September 30, 2013
Rated 5.0 out of 5.0 by JoAnnG Our third stay here -- and will be more in the future!
We've stayed here three times and have yet to eat there -- because there are so many great restaurants close by! Pillows are extra comfy, AC works well, good water pressure. Some staff are "perkier" than oothers, but overall no staff complaints.
Would love to have an option to have a small fridge in room, but not a dealbreaker.
September 26, 2013
Rated 5.0 out of 5.0 by whotea room at holiday inn bristol
Room was very nice, great service! Looking forward to staying there next year.
September 25, 2013
Rated 5.0 out of 5.0 by Westdc front Desk great service
Welcomed as soon as we arrived -Room was very clean -will stay again when we pass thru the area.
September 22, 2013
Rated 2.0 out of 5.0 by MrMaxwell Sub Par
I thought this hotel was subpar for being a conference hotel . This is an older hotel. The lobby is very nice but once your in your room you can tell it's old and outdated and need of a remodel. It took longer than usual to check in. The front desk associates were discussing how the hotel had just fixed and updated the computers so the had to get used to them again.
September 16, 2013
Rated 4.0 out of 5.0 by energyrpl Not my first time - Won't be my last
I have stayed at this hotel several times during the past year (between 8 to 10 nights) The service and friendliness of the staff has been consistently good. The rooms are comfortable, clean and well maintained. Being a Platnium Club member I have been given room upgrade without requesting one and hope the same happens continues.
The location is great for travelers, it is right off the interstate. The parking lot is large and well lighted. There is an abundance of restaurants near by, and even a movie theater.
September 12, 2013
Rated 4.0 out of 5.0 by Simms4 Relocation stay
My family and I stayed at this location while relocating Texas and we were very pleased from the start. The room was roomy, clean and the price was fair.
September 11, 2013
Rated 5.0 out of 5.0 by SheriRinTX Wonderful Management and Great Hotel
I called ahead while on the road to see if the pool would be open when I got there at 10 pm. The manager said the pool closes at 10 pm but that she would let me swim anyhow. I can't tell you how much that meant to me after a very long and extremely stressful day. :-)
September 9, 2013
Rated 5.0 out of 5.0 by nugent47 Rooms well furnished and very responsive workers.
As being a Platnium Club member was given room upgrade without requesting one and hope the same happens next year. Parking lot well lighted. Staff verry friendly and responsive. You were apprciated staying with them.
August 29, 2013
Rated 1.0 out of 5.0 Dissapointed
Poor for the price! Never again will I use your brand of Hotels!
August 28, 2013
Rated 3.0 out of 5.0 by bobby66 The Room!
The fire alarm made a buzzing sound and maintenance is not allowed to touch it as it sits with a qualified outside contractor. I was offered a new room. It took two visits by maintenance to understand this.
The tap had only a small trickle of cold water, and lots of hot water.
After a few stays this is my only poor experience at this hotel and I will return.
August 13, 2013
Rated 2.0 out of 5.0 by rich00 small bathroom
Price was more than all holiday Inns we stay at with less to offer. Rooms were smaller and bathrooms were tight to enter and exit. Breakfast was expensive for what they offered. All other Holiday Inns offer you breakfast which is included.
August 11, 2013
Rated 5.0 out of 5.0 by jer0851 Bristol was great
Very convnient locale to interstate. Enjoyed the live band. The room was very clean.
August 9, 2013
Rated 5.0 out of 5.0 by SandbaggerSharon Great place to stay for the NHRA Nationals
Wheelchair parking was good. Room was wheelchair accessible. Bathroom was good as well as the bed height. My husband has a spinal cord injury & he had no problems to speak of. All worked well. All staff was very friendly & very helpful. Including the dining area for dinner & breakfast that we attended. We hope to stay in this hotel next year when we come back. We would recommend this hotel to everyone.
August 5, 2013
Rated 5.0 out of 5.0 by Hardy4life Perfect spot to end the day
Coming from the beaches of Delaware and having Arkansas as a final destination is no fun as the day comes to an end. Having a place like the Holiday Inn in Bristol as a resting spot is so nice. The coffee was as good as Starbucks and that helped get us going early the next day.
August 3, 2013
Rated 4.0 out of 5.0 by smilinface The bed was comfortable and staff was friendly
We enjoyed our brief stay. The only issue was that the room had a slight smell to it. Maybe old smoke or just musty.
August 2, 2013
Rated 2.0 out of 5.0 by jmitche3 Gold Ambassador
I’m a caregiver for a wounded warrior and 2 elder parents and every month I try to take a day or two for myself to ensure I’m at my best for them. This hotel is only a few minutes away from home so if I need to I can get back if there is an emergency so I thought I would try it this month since I’m a Gold Ambassador with IHG.
I was honestly not impressed with the front desk person, not very friendly and it was a super slow night. No benefit for being a gold member, I was not offered a room upgrade and the room I was in wasn’t super clean. The toilet seat was very loose, HBO was very fuzzy and hard to watch, the AC smelled musty and I don't think they vacuum around the window/ac unit. In addition there was no refrig. or microwave in this room either. On the plus side the bed was super soft and comfortable, which was nice.
With all that being said I am going to give this hotel one more chance, just to see what they do. I guess all I can say is stay tuned....
July 14, 2013
Rated 5.0 out of 5.0 by BB2508 A great place to stay
Greeted by an impressive young man called 'Mackie' as my wife got him confused with her cousin called Mackie. He handled her professionally and with humor welcomed us as Priority members. A wonderful hotel, clean and confortable with friendly staff. Fitness center was on of the nicest we used on this trip. Food in the lounge was food and server effecient and friendly.
July 11, 2013
Rated 5.0 out of 5.0 by Robmike428 great stay
this was a very enjoyable stay for our family. I would recommend this site to others.
July 8, 2013
Rated 3.0 out of 5.0 by Geoff2004 Not Prepared
I arrived at the hotel at about 7pm. I guess the system was down. I waited over 30 minutes to get checked in. While being checked in the lady at the desk was very irritated which I understand to a point but everytime another guest walked in she would make comments under her breath. I tried making convertion with her but she wanted nothing to do with it. I went to my room and it seemed clean. When I went to take a shower in the morning I opened the shower curtain to find used soap and an open bottle of shampoo. I'm can only asssume the shower was not cleaned.
July 8, 2013