Rated 4.0 out of 5 by 94
Rated 2.0 out of 5.0 by JCVisitor Not As Expected
The cleanliness of the room was substandard. There was a large stain on the chair, the comforter had stains that appeared to be blood, the carpet felt damp, the room door had to be slammed to latch, the toilet did not flush properly and the handle had to be jiggled, none of the TV channels were clear. I would not recommend staying at this hotel.
September 18, 2014
Rated 5.0 out of 5.0 by Imavet Comfortable, clean and quiet
From check-in to check-out, all staff members were courteous and efficient. The room was comfortable, clean, and quiet! Attended a catered event in one of the ballrooms at the hotel, with excellent food and a great atmosphere. Ate breakfast in the hotel restaurant. Food was delicious and reasonably priced.
September 15, 2014
Rated 5.0 out of 5.0 by gooney Clean rooms and nice restaurant
The rooms were nice for business and comfort..clean rooms and nice restaurant..relaxing lobby and lounge..
September 12, 2014
Rated 5.0 out of 5.0 by ddjfarms business trip during Bristal Race
nice business trip stay during the Bristol Race in Johnson city tn
September 2, 2014
Rated 5.0 out of 5.0 by Sara42 Friendly Staff Very Clean rooms
I stayed there on a business trip and was pleasantly surprised on how nice the hotel was. Greeted by friendly staff. My room was very large and very comfortable. The only thing i did not like was that breakfast was not included and as i was on a business trip i would have liked having a microwave in the room. The first few days i was there the computers in the business office did not work. The location was very close to all local restaurants, shopping and movie theaters.
All in all my stay was very comfortable and i will definitely staff there again.
August 31, 2014
Rated 4.0 out of 5.0 by Bear Fan 34 Nice Place to Stay in Tri-Cities
The staff was great. We were traveling with our dog and this was one of the few quality hotels in the area that allows pets.
I would recommend this property to anyone traveling in the area.
August 27, 2014
Rated 4.0 out of 5.0 by capjack Alright
Hotel is lower quality than most Holiday Inn's I have stayed. Not a fan of no free breakfast. Hotel is clean. COMFORTABLE beds and pillows. Spacious rooms, generally quite once the softball teams left. Elevator problems, housekeeping problems. Overall, ok.
August 23, 2014
Rated 5.0 out of 5.0 by Utah Kid Good manager; well-trained staff
We always stay at this hotel when we are in Johnson City, TN, so it must be good. Very important to us is that this hotel and staff are pet friendly.
August 16, 2014
Rated 4.0 out of 5.0 by BeeLoveWorks Enjoyable
Good value, pleasant, with restaurant and lovely pool, attentive and helpful staff. Recommend.
August 12, 2014
Rated 5.0 out of 5.0 by HECKLERUSP Vacation trip
The hotel staff was very accomodaing. This was a unplanned stop, and we were very satisfied with the result. It was one of the most comfortable night's rest we experienced on our trip.
August 9, 2014
Rated 1.0 out of 5.0 by Frank46_99 quality stay
I thoroughly enjoyed my stay. The staff was most congenial and helpful!
August 8, 2014
Rated 5.0 out of 5.0 by dmb from northern Ohio Excellent staff service and very comfortable hotel
In the area for national softball tournament. Moved to this hotel after one night at a different place booked by the team coach, which was not up to my standards. Very happy to be able to get rooms with no advance registration at this hotel which is very clean with great staff and service. Only disappointment was the breakfast buffet provided for teams as part of a package deal. We had the same exact items every morning for six days. I suggest changing a couple items to avoid that. Having a toaster and simple waffle maker, as many hotels do, would be a big help so guests can help themselves. We had sausage every day but one, when we asked for bacon and it was provided. Same bowl with fruit cocktail every day. A change to peaches or pears would be nice. It was good to have a bowl with apples, oranges and bananas. Our breakfast voucher said gratuity was included, yet there was a "jar" for tips on the counter. I felt that was rather tacky since we did serve ourselves and supposedly tips included with the team voucher. The eggs were just "ok" but still good to have. The breakfast potatoes were dry but delicious WITH the sausage gravy over them. All in all, a great hotel that needs changes/improvements in the food area. We were not able to try the dinner menu because of game times.
August 5, 2014
Rated 5.0 out of 5.0 by tuna96 friendly and courteous staff
My wife and I enjoyed our stay at Johnson City Holiday Inn. We were in town for the ASA Softball Tournament. We had a late game the second day and were allowed to use the pool area until gametime.
July 31, 2014
Rated 5.0 out of 5.0 by Kimmie0612 Frequent Client
This facility is one of my favorites. The Staff is outstanding, Nicole is great. Food is very good, clean rooms.
July 26, 2014
Rated 4.0 out of 5.0 by Mo-- Very friendly staff
The staff was very customer oriented and friendly. No dinner available at Hotel. Comedy club going on.
July 22, 2014
Rated 4.0 out of 5.0 by htbear Clean and quiet hotel
Hotel itself was fine. Dining experience was not, as breakfast was cold.
July 20, 2014
Rated 2.0 out of 5.0 by missdebbie819 Disappointed
Upon arrival garbage can at check-in entrance was overflowing. Room seemed old and run down. One of the bathroom lights was going out. Carpet felt dirty. Carpeted baseboards were falling down. Sheets were so thin you could see through them. Went to pool area but pool and pool area had not been cleaned all day. Debris
July 10, 2014
Rated 5.0 out of 5.0 by cmr1060 Great time in Tennesse
Everything that you would want to have at your stay at a hotel was provided by Johnson City Convention Center Holiday Inn. Staff, food, comfort, and a relaxed time.
July 7, 2014
Rated 5.0 out of 5.0 by memaw76 Clean hotel - great stay
The overall 2 night stay was great.
The staff wasn't the friendliest but they weren't rude. It seemed they were just there.
The room was very clean and spacious.
The shower worked great with good water pressure and even temperature during the whole shower.
The breakfast on the first morning was good.
The kids enjoyed the selections on the menu.
Dinner wasn't as good.
The restaurant staff was a lot friendlier the second morning and the food was great. We knew immediately when we received our food, there was a different cook.
July 4, 2014
Rated 4.0 out of 5.0 by siemens0231 only in johnson city
lack of attentitiveness of staff and failure to support makes me feel this Holiday Inn is behund the rest of the same hotels nation wide
June 30, 2014
Rated 5.0 out of 5.0 by Pofolks service and politeness of your staff,
Great hotel location, and upkeep, Wish your dining menu was more family oriented. And lunch was served.
June 30, 2014
Rated 4.0 out of 5.0 by 69torino good bed and pillows
fuzzy tv that was aggrevating. will try a different room next week
June 30, 2014
Rated 5.0 out of 5.0 by zzww great location
Great place to stay. great location that was near gas and food locations...
June 29, 2014
Rated 5.0 out of 5.0 by Lexi Lou and Mom My Stay with Pet
Other Holiday Inns I have stayed in have provided "A bowl (to keep) a toy (to keep) a bottle of water, dog treats, sanitary bags and a pad for the room and a label for the door stating there is a pet inside. A very nice touch for those of us that travel with a pet. This one did not - odd.
June 24, 2014
Rated 5.0 out of 5.0 Very Nice Stay
Stayed 7 nights and enjoyed them all. Nicely updated rooms. The hotel was filled to capacity by our group and we were very pleased with their ability to handle it. I know there were people in all the rooms around, above and below us but we never heard a thing. Very quiet.
June 23, 2014
Rated 5.0 out of 5.0 by TravelinRN2013 Great stay!
I want to begin by saying this was an overall great experience. The room was spacious, clean and comfortable. The TV reception was great! The only "complaint" I have is the lack of individual room temperature controls. I could not find a thermostat or controls on the a/c unit itself. I did awaken in the middle of the night a bit too warm and was unable to go back to sleep which is why I only rated sleep quality and ability to relax as good. As previously stated my overall experience was exceptional and I do recommend this facility.
June 23, 2014
Rated 5.0 out of 5.0 by Fute Wonderful Experience
Clean room, comfortable bed, friendly staff, great food. Everything was perfect.
June 20, 2014
Rated 5.0 out of 5.0 by Chu\ck Weekday
Great stop, plenty of room, good location, decent bar, nice pool. Fairly speedy elevator for an older building.
June 17, 2014
Rated 2.0 out of 5.0 by Road Warrior13 Needs Updated
I have read in previous reviews where the hotel management has stated that this property has a remodeling plan in place....it needs to happen asap! The physical condition of the property is in dire need of updating. *The lobby area of the hotel serves as a storage facility for the hotel (boxes cluttered around the front desk) *The elevators are old and rickety (the rugs were never vacuumed in the 2.5 days I was there either) *The room hallways are dark and scary looking and reminded me of a haunted house hallway *The room I was given had wallpaper peeling off the window wall with mildew exposed *The curtains are old, dirty and just plain "icky" *I killed a huge spider walking on the ceiling *The carpet is old and stained *The a/c unit was a wall unit that constantly ran and made everything in the room feel muggy and wet *Some of the TV channels were snowy *WIFI Internet connectivity in the room was minimal
The hotel staff also needs more hospitality training. The gentleman working the front desk at check in proceeded to talk on his cell phone instead of greeting me. Instead of apologizing he told me he was talking to his boss about "reports".
My suggestion - go stay somewhere else until renovations are complete!
June 12, 2014
Rated 5.0 out of 5.0 by Miataboy Great Staff
A large group of us were there all weekend with the annual Miata Event.The staff were so helpful and upbeat and always available to help us.The whole place was so clean and user friendly.
June 11, 2014