Rated 5.0 out of 5.0 by BettySpaghetti Overall
We really have a very nice stay at this Holiday Inn Express. It was easy to make reservations, I feel that we got a very good price for the area. The staff were all very pleasant and helpful, even helping us with directions to anothet location and printing a map out for us. I enjoyed the fact that everyone there not only spoke English, they were all "Americans" I do not want to offend anyone, but in some hotels, with other nationalities, their understanding of and usage of "English" leaves a lot to be desired. We all really enjoyed the complimentary coffee and tea that was available as we went up to our room. The up dated bathroom facilities were outstanding and so clean. All-in-all we had a very nice stay at your hotel and the location was so handy. Just out enough from all the hubub of Atlantic City, yet easy to navigate in to AC and the surrounding area. Great location.
Thank you all for a very relaxing and pleasant visit to NJ.
June 9, 2013
Rated 5.0 out of 5.0 by jimjbd1 Love This Place!
This hotel excels in many ways. Every staff member was friendly and helpful during our four night stay, especially John Frances the desk clerk on duty late night, he always greeted us, when we entered the lobby in a pleasant and friendly manner. Public spaces and rooms are perfectly clean and modern. A great place to stay. The warm chocolate chip cookies were an unexpected pleasant surprise at check in.
Kendra and Lou who worked in the breakfast area every morning were very pleasant and greeted everyone who came in, and made sure plenty of fresh food, and beverages were always available on the breakfast bar. they also kept the tables clean as people finished eating.
3 Minor Complaints:
1. Why do they have lemonade in the juice machine? Lemonade is not a breakfast juice, but, it would be OK if it was available all day long. Who drinks lemonade for breakfast anyway? I'd bet they use hardly any lemonade compared to the other juices available. They need to put cranberry juice back in it's place. Most other HI Express hotels where we stay offer at least orange, apple, cranberry juices and more, all offered are at least real breakfast juices, not flavored drinks.
2. We have been using this HI Express for many years, and most of the time they are great, but in this instance I was asked to show my ID and they made a copy of it, which they had never done before. I don't feel this is proper recognition for long time Priority Club members, especially previous guests at this HI Express.
3. When happen to the cinnamon soap that smelled like the shampoo? The new soap has no fragrance.
June 7, 2013
Rated 5.0 out of 5.0 by TiffanyJewels Superior Staffing, Comfort & Cleanliness
The staff from check in during very late hours and during the night were extremely courteous, friendly and knowledgeable.
The rooms were extremely clean, and smelled clean. No moisture from AC units running.
Bedding was awesome, extremely comfortable and pillows were great. I always have a problem with sleeping because of pillows. I had no problems.
Suggestion: Breakfast time should be extended. It ended at 9:30 I recommend till 10:30 or 11:00 AM especially for people on Sunday
June 6, 2013
Rated 5.0 out of 5.0 by Iceberg88 Nice Hotel. Excellent Staff
We went to this hotel for the Mothers Day 2013 weekend getaway and this was very nice find. The rooms are clean and the space was big enough for a family of five. The pool was very relaxing, clean and love it being in an atrium setting. The hot pool was a big plus. The kids enjoyed the pool very much. Most of the time we were the only ones swimming so it really felt relaxing. A few minutes away from downtown Atlantic City proper and the boardwalk. The staff gave us great service. Thank's to Ray at the front desk, he made these first timers in Atlantic City feel very welcome and gave us great tips and advice. Also to the two nice ladies on the evening shift, thanks much for your wonderful service. We would definitely come back and recommend this hotel.
May 30, 2013
Rated 5.0 out of 5.0 by DRU2C Ideal for a Road Trip
We stayed at this hotel during our recent road trip and it was ideally located for Atlantic City and surrounding area. The staff were friendly, the rooms were of a very good standard and we appreciated the free hot breakfast.
May 29, 2013
Rated 4.0 out of 5.0 by iceman1 Service
The ladies that work here are always nice and John the manager is always respectfull. It's a good place
May 20, 2013
Rated 5.0 out of 5.0 by Posies82 Great Stay
This hotel was wonderful & very clean. Will stay again for sure. Just a few short minutes from AC.
May 15, 2013
Rated 5.0 out of 5.0 by G321 G321 rates it Magnificient!
The few weeks that I stayed at this HIE hotel was more than worth it! The staff was great, friendly, accommodating, willing to help above and beyond. I had the pleasure of having as my room keeper Caroline. She was dependable, trustworthy and I could leave anything in sight without having any worries about anything missing. She also taught me a few tricks to making a quarter bounce off of the linens (smile).
I didn't eat breakfast often but when I did, the food was always hot and there was plenty available for all. A tip every now and then is always a good gesture for the food staff as well. I was surprised with the amount of rooms in the hotel that there was only one washing machine and dryer. However, not once during my stay did I have to wait for either.
The hotel is also conveniently down the street from Atlantic City. It is less than 20 minutes away. I felt safe- very well lite. I felt comfortable, everyone including the guest were friendly and I recommend this location highly. John the new manager left me a personal hand written note my first day there. John the old manager could not have been more cordial, it was as if we had been friends for life. Meagan, Sean, Victoria, etc... some names may be misplaced, however, you can't stay at a finer place. Next time, I will be looking for a room with a microwave.
Thanks for a most memorable stay.G321
May 9, 2013